Ibis São Paulo Paulista

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Ibis São Paulo Paulista 3 stars

Customer review rating (ALL Rating) 4.3/5 1,704 reviews

ALLSAFE approved hotel

Ibis São Paulo Paulista
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Description

Hotel extras

  • 100 meters from Consolação metro station

  • 33 minutes from São Paulo/Congonhas Airport

  • Pet Friendly Hotel. We welcome pets weighing up to 15kg!

  • Close to Sirio Libanes, HCor and Nove de Julho main hospitals.

  • A relaxed bar with a selection of drinks and snacks made for you

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Cozy rooms come with work desk, safe, minibar and free Wi-Fi.

Room with one double bed

Accessible room

  • Max. number of persons: 2
  • Area: From 18 / 193 sq ft
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products

Hotel location

Ibis São Paulo Paulista

Avenida Paulista 2355, Bela Vista
01311300 SÃO PAULO
Brazil

Fax: +55 11 3523-3030

  • METRO:  VERDE CONSOLACAO

  • By plane

    AEROPORTO GUARULHOS At 30km / 18 miles

  • By plane

    CONGONHAS AIRPORT At 13km / 8 miles

  • By train

    CONSOLACAO STATION At 0km / 0 miles

  • By train

    ESTACAO DA LUZ At 8km / 4 miles

GPS:-23.556918, -46.661867

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar

IBIS KITCHEN RESTAURANTE

Our guest reviews for
Ibis São Paulo Paulista

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,704 reviews

TripAdvisor Rating  4.0/5  3,238 reviews

Good stay, well located.

Customer review rating 4.0/5

Martha A. Couples - Confirmed reviews ALL

The room was adequate, the hotel was locationally perfect, and it had a tasty morning breakfast. The staff was friendly and helpful.

Well located

Customer review rating 4.0/5

Beatriz Business - Confirmed reviews ALL

Well located. Clean rooms. Friendly services.

Customer review rating 3.0/5

Fernando M. Solo - Confirmed reviews ALL

Very bad experience at the restaurant.

Well located but too noisy

Customer review rating 2.0/5

Anonymous Couples - Confirmed reviews ALL

Well located hotel, disappointing breakfast and too noisy. Guests on the floor above my room seemed to be dragging furniture all night. I can't fathom how, since it's a hotel and everything is bolted to the floor, but still they managed to make horrible noise all night along, every night (and day). Could not sleep one single night without being bothered constantly by the noise. Will not be staying here again.

Olá Natalia, tudo bem? Quero agradecer por compartilhar conosco sua experiência em nosso hotel. Quero me desculpar por não fornecer a hospedagem que você merece, com a total excelência e com uma noite de sono agradável. Lamentamos não ter atendido suas expectativas. Permanecemos à disposição. Guest Experience Supervisor ibis São Paulo Paulista

Customer review rating 3.0/5

Anonymous Couples - Confirmed reviews ALL

Good location

Dear Carolyn Thank you for taking the time to tell us about your experience at the ibis São Paulo Paulista. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Erica Castro - Guest Experience Supervisor ibis São Paulo Paulista

Well located and very Good stay

Customer review rating 5.0/5

David S. Business - Confirmed reviews ALL

everything was very good

Hi David We very much appreciate your comments regarding your stay at the ibis São Paulo Paulista. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erica Castro - Guest Experience Supervisor ibis São Paulo Paulista

Ótimo hotel

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Local bonito e limpo

Olá Francisco, obrigada pela sua avaliação, ficamos felizes por termos proporcionado uma experiência agradável. Esperamos seu retorno! Até breve! Erica Castro - Guest Experience Supervisor ibis São Paulo Paulista

BED BUGS

Customer review rating 0.5/5

Maria O. Business - Confirmed reviews ALL

I stayed at this hotel for a few days, it was full of bed bugs. I was bitten all over my body, legs, feet, arms, face. I had to go to the doctor as I was extremely itchy and uncomfortable. They to prescribe me a bunch of different medicine and creams. I WANT MY MONEY BACK AND REIMBURSED FOR MEDICAL COSTS!

Olá Maria, Tudo bem? Lamentamos por não termos atingido suas expectativas e por não termos concedido a hospedagem incrível que você merece. Nós do ibis Paulista, estamos totalmente comprometidos com a qualidade dos serviços prestados em nosso hotel, e buscamos a melhoria constante e excelência de atendimento e hospedagem. Essa realmente não é uma queixa habitual. Nós passamos por rigorosos processos de dedetização e a higiene do enxoval é de completa sanitização pela lavanderia contratada. Irei verificar pessoalmente o apartamento em que a senhora esteve. Permanecemos à disposição. Erica Castro - Guest Experience Supervisor ibis São Paulo Paulista

Well located, room OK, bed not so comfortable nor well set

Customer review rating 4.0/5

David B. Business - Confirmed reviews ALL

Check in took really long, could be made better (pre check in). Room OK, clean. Bed was poorly prepared, linens out of position didn´t make it so comfortable

Dear David B., Thank you for taking the time to tell us about your experience at the ibis São Paulo Paulista. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Erica Castro - Guest Experience Supervisor ibis São Paulo Paulista

Welcoming and inclusive

Customer review rating 5.0/5

Garylondon Couples - Confirmed reviews ALL

The Ibis São Paulo is a great stepping stone into the mega city of São Paulo, a safe and convenient location. Rooms are basic, clean and comfortable. The great winning point is the friendliness of everyone from front desk staff onwards and the feeling of an inclusive hotel where all are welcome.

Dear Garrick We very much appreciate your comments regarding your stay at the ibis São Paulo Paulista. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erica Castro - Guest Experience Supervisor ibis São Paulo Paulista

Awesome stay

Customer review rating 4.5/5

Edson E. Solo - Confirmed reviews ALL

Friendly and professional employees, great location,

Oi Edson, tudo bem? Obrigada por tudo! Ficamos muito felizes em saber que conquistamos sua satisfação. Esperamos revê-lo em breve. Abraço! Erica Castro - Guest Experience Supervisor ibis São Paulo Paulista

No wifi

Customer review rating 3.5/5

Thierry A. Solo - Confirmed reviews ALL

Awful wifi service

Dear Thierry A., We very much appreciate your comments regarding your stay at the ibis São Paulo Paulista. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Supervisor ibis São Paulo Paulista

Customer review rating 5.0/5

Colim Couples - Confirmed reviews ALL

Good experience overall, comfortable rooms and very afordable team, well located with a nice view. All hotel's surroudings are very interesting with design, also a good breakfast and very safe.

Dear Lethicia Colim Silva S., We very much appreciate your comments regarding your stay at the ibis São Paulo Paulista. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis São Paulo Paulista

Just average

Customer review rating 3.0/5

Henrique N. Solo - Confirmed reviews ALL

Hotel is in a good location and front staff was very professional and helpful. Hotel lack cleaning and some maintenance. My room had trash from previous guest, bathroom had hair and towels had stains on it. Windows were extremely dirty.

Dear Henrique Gomes N., Thank you for taking the time to tell us about your experience at the ibis São Paulo Paulista. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest Experience Supervisor ibis São Paulo Paulista

Good location, good services

TripAdvisor rating 4.0/5

Loisl66 TripAdvisor review

I spent only one night in ibis Paulista. Very nice and helpful service at the reception, security and restaurant. Easy to reach all places in São Paulo by public transport or cab. Diogo at the reception was very prefessional.

Hi Loisl66 We would like to say thank you for your review! We are really happy that you have enjoyed the stay! We hope to see you soon,

It's very good, but could be excellent

TripAdvisor rating 4.0/5

alencastrodearaujo Couples - TripAdvisor review

The Ibis Paulista is excellent, the best location in town, a team of top professionals, delicious meals. One problem that remains is the poor hygiene of cutlery and plates. This needs to be corrected urgently.

ok

TripAdvisor rating 4.0/5

LUCASY178 Business - TripAdvisor review

the bed was not confortable, and the enviroment during tonight is noisy. the breakfast is very good. location is the best, have many transportation ways (metro, bus, taxi, uber, and mainly by foot). It is a good option.

Good place to stay, but very cold.

TripAdvisor rating 4.0/5

caciarosa Business - TripAdvisor review

São Paulo is not cold, but this time was extremily cold. And the equipament wasn't working. So, I have never felt so cold in my life. But the hotel is a good place do stay, clean, comfortable, very good service and an excelent location.

Hi caciarosa, I would like to say thank you for your review, I am so happy that you enjoyed our services and location. I am sorry for not given you a warmer stay, in São Paulo is not common the weather under 14 degrees, normally a blanket is sufficient for our winter. For this reason the buildings in the city do not have a heating system, but exactly between your stay we have passed for one of the coldest nights at the city in the last years. I hope that my staff have offered you the according assistance, we have extra blankets always you need it and I am providing some solution for when it happens. I hope to host you here again, and in your next time here, please contact me, I will be really happy to offer you a tradicional brazilian "Canja". If weather will be cold, of course! =) Best regards, Eduardo Manganaro Guest Experience Supervisor ibis São Paulo Paulista h3735-gr@accor.com

Always a good option

TripAdvisor rating 5.0/5

alvaroerge Solo travel - TripAdvisor review

Always a good option for a stay. The location is superb: Paulista Avenue, the heart of the city at this time. There is a subway station nearby and you can get cabs or similar ways to reach easily the other city atractions. Accor quality in an affordable manner.

Hi alvaroerge! We would like to say thank you for your comment! It is a big pleasure for us know that you have enjoyed the stay and the hotel We hope to host you soon again! Best regards, Eduardo Manganaro Guest Experience Supervisor ibis São Paulo Paulista

Excellent place

TripAdvisor rating 5.0/5

alencastrodearaujo Couples - TripAdvisor review

We love staying at Ibis Paulista because it has a good location and services. Also, the food is wonderful and the price is quite reasonable. The kindness of the employees makes us feel at home. Congratulations to all the staff.

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