Ibis São Paulo Paulista 3 stars

Customer review rating (ALL Rating) 4.3/5 3,925 reviews

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Avenida Paulista 2355, Bela Vista, 01311300 SÃO PAULO, Brazil

Description

Hotel extras

  • 100 meters from Consolação metro station

  • 33 minutes from São Paulo/Congonhas Airport

  • Pet Friendly Hotel. We welcome pets weighing up to 15kg!

  • Close to Sirio Libanes, HCor and Nove de Julho main hospitals.

  • A relaxed bar with a selection of drinks and snacks made for you

Our accommodation(s)

Hotel location

Ibis São Paulo Paulista

Avenida Paulista 2355, Bela Vista
01311300 SÃO PAULO
Brazil

GPS:-23.55713, -46.66194

Telephone
Fax +55 11 3523-3030

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

IBIS KITCHEN RESTAURANTE

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  3,925 reviews

TripAdvisor Rating  4.0/5  3,310 reviews

Nice location and front desk Ana and Corolime help a lot

TripAdvisor rating 5.0/5

OnAir61606002241 Solo travel - TripAdvisor review

Good location and good service plus front desk wonderful support Ana and Corolime does excellent work for helps. Next time I will stay this hotel also. Around this hotel is famous Ave which is is easy to find restaurants and shopping center.

Hello OnAir61606002241, how are you doing? Thank you for sharing your experience with us! We're happy to hear that our location and service met your expectations. It's great to know that Ana helped make your stay even better. Our team is dedicated to providing excellent service, and your recognition means a lot to us. We hope to welcome you back soon for another pleasant stay! Best regards.

Good location of the hotel

Customer review rating 0.5/5

Frank S. Solo - Confirmed reviews ALL

I had chosen this hotel at short notice due to a change of travel plans. Unfortunately the experience wasn't the best. There is construction going which wasn't mentioned on the website while booking the hotel. The check-in process was very unfriendly and when I asked to charge a different credit card I was told that everything was completed already and no changes could be made. Only after insisting the check-on clerk reluctantly made the change and let me feel that she was unhappy that I have caused her extra work. It was a very unwelcoming exprience I have never experienced in any Accor hotel.

Renovations

Customer review rating 3.0/5

Anonymous Families - Confirmed reviews ALL

I was surprised to learn the hotel was under renovation. I wonder if this detail was offered on the site during the booking process. I have asthma, and this situation has caused distress in my respiratory capacity. I understand the renovations when concluded will make the service even better. However, transparency about such conditions is, in my opinion, a courtesy to be considered.

Good locati9n. Only one chair in a room for 2 people!

Customer review rating 3.5/5

Amelia Families - Confirmed reviews ALL

We were not asked to pay for breakfast in advance. Instead, we had to pay every morning when we entered the dining room, at a higher rate.

Hello Amelia, Thank you for sharing your experience with us! I\'m glad you liked our location. Regarding your comment, the Ibis brand standard provides a desk with a chair, but if you need an extra chair in the room, just ask our staff, who will be happy to provide it. As for breakfast, as your booking was made without the service included, it is charged separately at the time of consumption, with the amount depending on daily consumption. Regarding early check-in, our policy states that check-in is available from 12 noon, and the early check-in service is subject to availability and, when offered, has an additional cost, as is the case in other hotels. We hope to be able to welcome you again soon for an even more satisfying experience! Best Regards, Elainne Mikelly Guest Experience Supervisor ibis São Paulo Paulista

Customer review rating 4.0/5

América F. Solo - Confirmed reviews ALL

I have a great time at the IBIS PAULISTA. The property is being remodeled and looks great. Employees are helpful and friendly. Victor at the front desk was very welcoming at the check in. The only reason why I don’t give a 9 or 10 it’s due to the bathroom cleanliness. It’s TOTALLY UNACCEPTABLE for an IBIS Hotel. It does not go with the rest of the room and the property in general. Also, the breakfast room needs more attention regarding the cleanliness. I had breakfast twice only . The first time I had to try different tables to sit down because they were available but dirty. I would like to mention that in a corner of the room there were 3 employees holding a loud conversation and laughing (having a good time) while there were tables that needed to be clean. The chairs aren’t proper dusted. On the way out the room, the floor needed to be mopped.

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Other web-users rate our hotel

  • 1,382 reviews 9.6/10 Location
  • 1,541 reviews 5.8/10 Room
  • 1,700 reviews 7.2/10 Service
  • 63 reviews 6.8/10 WiFi
  • 885 reviews 6.7/10 Breakfast
  • 626 reviews 6.9/10 Cleanliness
  • 465 reviews 4.6/10 Value
  • 12 reviews 1.1/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.