ibis Den Haag City Centre Hotel 3 stars

Customer review rating 4.4/5 6,627 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

ibis Den Haag City Centre
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+ 13 Services
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Room 1

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Children's age

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Hotel extras

  • In the heart of the city

  • Just 10 minutes from the beach

  • Modern rooms with air conditioning

  • Breakfast served until 12:00

  • Reception open 24 hours a day

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public outdoor parking (Nearby)Paying
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Automatic air control
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • Copy/print service available
Information message

Hotel location

ibis Den Haag City Centre

Jan Hendrikstraat 10
2512 GL
den haag
netherlands

Tel: +31702039001

Fax: (+31)70/3184319

Check-in from 14h00

Check out up to 12h00

  • TRAM :  2, 3 or 6 Grote Markt

  • By plane

    AMSTERDAM SCHIPHOL At 45km / 27 miles

  • By plane

    Schiphol Airport At 45km / 27.96 miles

  • By train

    LA HAYE/DEN HAAG At 0.6km / 0.37 miles

  • By train

    THE HAGUE CENTRAL At 5km / 3.11 miles

  • By train

    THE HAGUE HS At 5km / 3.11 miles

GPS :52.075916, 4.307236

Our accommodation(s)

Inviting, modern and cozy: this describes the rooms at ibis Den Haag City Centre. All rooms are equipped with a comfortable bed, a bathroom and free WIFI - everything you need for a pleasant stay.

Room for one or two persons equipped with the new bedding

  • Max. number of persons: 2
  • Area: From 23 / 248 sq ft
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Room for one or two people with our new ibis beds

  • Max. number of persons: 2
  • Area: From 23 / 248 sq ft
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone
  • Bathrobe

Room for three people with our new ibis beds

  • Max. number of persons: 3
  • Area: From 23 / 248 sq ft
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone
  • Bathrobe

Family Room - 2 connecting rooms

  • Max. number of persons: 4
  • Area: From 46 / 495 sq ft
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone
  • Bathrobe
Rooms

Our restaurants and bars

CAFÉ

Type of cuisine: Cafe

In the evening, the Café offers a themed approach to dining, with themes varying from one Ibis to another. Sit down, enjoy a drink or a bite to eat in a nice, friendly place. What could be simpler !

YOUBAR

Non contractual photo

Relax at the bar: The ibis bar is the perfect place to come and have a well deserved rest, whatever the time of day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Den Haag City Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

6,627 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,256 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

well located

Customer review rating 4.4/5

Kiril G. Friends - 08/09/2020 Confirmed reviews ALL

Nice location, close to many dining and pub places in city centre.

Dear Kiril, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards, Team Ibis

Great location.

Customer review rating 4.4/5

Isabella Business - 31/08/2020 Confirmed reviews ALL

Very nice stay.

Dear Isabella, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards, Team Ibis

Well located, comfortable stay

Customer review rating 4.4/5

Jh Friends - 18/08/2020 Confirmed reviews ALL

Very conveniently located right in the city center, comfortable, clean and decent-sized rooms. Very comfortable beds!

Dear JIA HUI, We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Team Ibis

Pleasant stay in large, comfortable room, excellent location.

Customer review rating 4.4/5

Jeannette Couples - 08/08/2020 Confirmed reviews ALL

Very pleasant, large, comfortable room, excellent location, great parking and nice staff. Well thought through 'Covid-19' measures, without making the hotel feel like a rehab centre.

Dear Jeanette, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Team Ibis

Good stay

Customer review rating 4.4/5

H. Couples - 08/08/2020 Confirmed reviews ALL

Good stay!

Dear Mr. H., We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Team Ibis

Nice hotel, well located

Customer review rating 4.4/5

Anonymous Couples - 04/08/2020 Confirmed reviews ALL

The hotel is nice and located in a very central area. Another advantage is the metro station very close to the hotel. The room is not very big but comfortable and clean. The only thing that I and my wife did not like was the breakfast; we understand the not normal situation due to Covid, nevertheless we did not enjoy the breakfast.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Team Ibis

Well located, good service at the info desk and etc.

Customer review rating 4.4/5

Anonymous Friends - 28/07/2020 Confirmed reviews ALL

I had a one night stay at your hotel with 3 beds. The only comment I want to give is the cleanliness of the room. Everything was fine except for the blood satin on my pillow, because of our late check in and my tiredness, I didn’t complain about this. Nevertheless a little more attention should be paid to the cleanliness. The location was very well located, from there I could reach everything I want to see. The information desk staff was also very friendly and gave us a city map and briefed us on the local rules of COVID 19. (measures are different in every country) On the Wohle, I was satisfied with you.

Dear Saadet, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Team Ibis

Very good stay

Customer review rating 4.4/5

Andreea Couples - 27/07/2020 Confirmed reviews ALL

I had an amazing experience, the hotel is clean, the room clean and the staff very friendly I wish everyone to be safe and healthy and thank you for the friendliness and the good vibes

Dear Andreea, We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Judith - Reservations Supervisor

Alles super

Customer review rating 4.4/5

Nela G. Couples - 26/07/2020 Confirmed reviews ALL

All was good, service, ambient and kind personal

Dear Amar, We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Team Ibis

Nice hotel but administration should be improved.

Customer review rating 4.4/5

Anonymous Couples - 26/07/2020 Confirmed reviews ALL

Amazing bedroom. Terrible breakfast service. Instructions NOT clear when arriving, the people in charge of serving the small replacement for the buffet were NOT using mouthmasks and some not even gloves. We were asked for 1 extra Euro when asking for an additional chocolate bread. Tables were full and not being promptly cleaned after usage. Get suggestions form Ibis styles partners, they are doing a terrific good job to tackle COVID times. This hotel in Den Haag is frustrating on this regard. Hope it improves for future customers.

Dear Gabriel, Thank you for taking the time to tell us about your experience at the ibis Den Haag City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Judith - Reservations Supervisor

Centrally located hotel

Customer review rating 4.4/5

Paul W. Business - 20/03/2020 Confirmed reviews ALL

We fully enjoyed our stay for three nights at ibis Den Haag City Centre. Well located downtown, very friendly staff, and very clean and comfortable rooms.

Dear Mr. W. We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Judith - Reservations Supervisor

Great location

Customer review rating 4.4/5

John M. Families - 19/03/2020 Confirmed reviews ALL

The hotel is centrally located in The Hague near shops restaurants, transport etc... Rooms are clean and beds comfortable.

Dear John, We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Judith - Reservations Supervisor

Very okay

Customer review rating 4.4/5

Drelpinguino Solo - 17/03/2020 Confirmed reviews ALL

Alles straightforward; correct

Dear Enrique, We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Judith - Reservations Supervisor

Does what it says on the tin!

Customer review rating 4.4/5

Pb 6. Couples - 16/03/2020 Confirmed reviews ALL

As part of a chain, you know what to expect from an Ibis hotel, and that is exactly what is delivered. The rooms are a good size, and very clean, and the hotel is well insulated so noise is not a problem, despite the city centre location. This particular hotel has done away with the reception desk; personally, I don't think this works, although some people might like it. Also, the 'receptionist' was not best pleased when we initially asked to change rooms -- we had been allocated one with three beds and no desk/chair. She did what we asked, but not with good grace.

Dear Paula, Thank you for taking the time to tell us about your experience at the ibis Den Haag City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, Judith - Reservations Supervisor

Very clean hotel, friendly staff, excellent breakfast. Unfortunately, our evening meal was a very bad experience

Customer review rating 4.4/5

V. Friends - 15/03/2020 Confirmed reviews ALL

This was my 2d stay at this hotel. The first stay was entirely positive. This time, the room and the breakfast were excellent. Staff at the reception were friendly and helpful. However, as we had arrived rather late in rainy weather, we decided to have an evening meal at the Ibis restaurant. Both I and my companion ordered pumpkin soup; and I ordered a Caesar salad with chicken to follow. The pumpkin soup was inedible. It had no taste at all nor was there any trace of pumpkin; it was a kind of tasteless light brownish liquid. I left my plate practically untouched and made a remark about the bad quality of the soup to the waitress. No reaction whatsoever. It is really scandalous to serve such kitchen thrash to Ibis customers and bill them for it, coldly ignoring their complaint that the food they were served was inedible.

Dear Mr V., Thank you for taking the time to tell us about your experience at the ibis Den Haag City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, Judith - Reservations Supervisor

Prima

Customer review rating 4.4/5

M Solo - 05/03/2020 Confirmed reviews ALL

Prima

Dear MICKEL G., We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kin-Pong Man Operations Manager

Lovely staff throughout the hotel ,nice beds,central location

Customer review rating 4.4/5

Steve S. Solo - 03/03/2020 Confirmed reviews ALL

My stay was great,from effortless check in to check out ,the staff in every department were warm & welcoming ,the breakfast was terrific ,my room on floor six was peaceful & I would definitely stay again

Dear Mister s. We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. Nice that you appreciated the friendliness of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Arjan Knijff General Manager
Customer review rating 4.4/5

Dave Business - 02/03/2020 Confirmed reviews ALL

As always ... it was a good restful and relaxing stay for me. Being close to the city center always provides me the best way to move around close by.

Dear Mr. A., We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Judith - Reservations

Very good located

Customer review rating 4.4/5

Anonymous Business - 01/03/2020 Confirmed reviews ALL

The rooms are big, comfortable bed, nice personnel, clean room

Dear GALIT S., We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kin-Pong Man

good service, great location

Customer review rating 4.4/5

K Families - 01/03/2020 Confirmed reviews ALL

The room offered first had a strange smell but the receptionist was very kind to swap with the other room and we had a pleasant stay for three nights. The receptionist was always friendly and gave us good advice on recommendation for cafes/restaurants, the journey etc. The booking was not so smooth. I cancelled the first booking then attempted booking again but the online booking system was not operational for a few days. I had to call Accor reservation centre which was very helpful, so it went all well in the end.

Dear KAORU M., We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will follow up your feed backs and hopefully when you visit us again we will get the 10. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kin-Pong Man

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