ibis Den Haag City Centre

ibis Den Haag City Centre 3 stars

Customer review rating (ALL Rating) 4.3/5 1,117 reviews

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Hotel extras

  • In the heart of the city

  • Just 10 minutes from the beach

  • Modern rooms with air conditioning

  • Breakfast served until 12:00

  • Reception open 24 hours a day

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

ibis Den Haag City Centre

Jan Hendrikstraat 10
2512 GL DEN HAAG
Netherlands

GPS:52.075916, 4.307236

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Restaurant
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Bar
Near the property
  • Car park

IBIS KITCHEN

During the day, our restaurant offers a themed approach to food, with themes varying from one ibis to another. Sit down, enjoy a drink or a bite to eat in a nice, friendly place. What could be simpler !

Our accommodation(s)

Inviting, modern and cozy: this describes the rooms at ibis Den Haag City Centre. All rooms are equipped with a comfortable bed, a bathroom and free WIFI - everything you need for a pleasant stay.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,117 reviews

TripAdvisor Rating  4.0/5  1,304 reviews

Good Accomodation - Less noise

Customer review rating 3.5/5

Zuby Business - Confirmed reviews ALL

I had a pleasant stay. I will recommend the Cleaning Staff for a good job. The early days was not easy and the Credit card was not going through and the Receptionist had to keep me waiting for long hours. I wish you can modify the policy to accept Cash payments in some circumstances.

Dear Nzube, Thank you for your feedback. It is rewarding to know that you had a comfortable stay. We are sincerely sorry for the delay you experienced at check-in and we will be reviewing this with the relevant manager. We hope that you will return on a future occasion. Best regards, Team ibis Den Haag City Centre

basic room

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

very basic room horrible bathroom

Dear Annick, Thank you for taking the time to review your recent stay. We’re sorry to hear that you didn’t enjoy your room or the decor in your bathroom; we like to believe we provide comfortable accommodation for all our guests, however, we understand, due to personal preference, this is not always the case. Please let our team know of any concerns and we will do our best to find a comfortable solution. We hope to welcome you back in future, Best wishes, Team ibis Den Haag City Centre

Dirty room, toilet and bedroom were uncleaned.

Customer review rating 0.5/5

Aneta Couples - Confirmed reviews ALL

I was shocked by the poor experience, dirty toilet and bathroom.

Dear Aneta, Thank you for taking the time to share your review. We are sorry to know that you felt our high standards were not upheld. We urge guests to share any concerns they have at the time so that we may deal with the matter immediately to ensure you have an enjoyable stay. Nevertheless, we have addressed your feedback with our housekeeping team. We hope to see you in the future. Kind regards, Team ibis Den Haag City Centre

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

It was a good experience, the hotel was well located, but we had to change rooms because the bed linings were not clean and we found a tick on one of the beds. The staff was kind and effective in the process of shifting rooms.

Dear Elias, Thank you for your kind review. While we are pleased that our hotel was convenient for your needs, we regret that our usual high standards were not met and will be reviewing this with our team. We encourage you to let us know of any issues at the time, so we may have to opportunity to put things right. We hope we have the opportunity of seeing you again in the future. Kind regards, Team ibis Den Haag City Centre

great hotel

Customer review rating 4.5/5

Mark I. Couples - Confirmed reviews ALL

fab stay great big room great view and fab lobby and bar area

Dear Mark, Thank you for taking the time to review your stay. We are very glad that you were satisfied with your room. Your positive feedback encourages us to continue maintaining our high standards of service. We hope to welcome you back soon. Best wishes, Team ibis Den Haag City Centre

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Other web-users rate our hotel

  • 1,083 reviews 8.8/10 Location
  • 1,344 reviews 6.1/10 Room
  • 926 reviews 8.8/10 Service
  • 31 reviews 8.3/10 WiFi
  • 563 reviews 7/10 Breakfast
  • 540 reviews 5.9/10 Cleanliness
  • 277 reviews 4.5/10 Value
  • 161 reviews 8.4/10 Vibe

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