ibis Hamburg Airport

Kongre için kaldım. Odam çok temiz ve rahattı. Kahvaltı büfesini beğendim. Etrafta yürüyüş için çok güzel parkurları var. Nehir kenarı muhteşem.

The concept of an airport hotel is basically its full connectivity, which means most guests there are actually passengers and choose a hotel based exclusively on how it gets integrated with the airport. I had stayed before in this Ibis and the experience was great; this time, however, it was simply awful. First of all, they no longer offer an airport shuttle. How can an airport hotel be called an airport hotel with no direct connectivity with the airport itself??? It is also not possible to use public transportation, for no bus/tube line connects both. Walking is possible, though, it takes a quarter of an hour, but make sure not to have suitcases to drag. A taxi costs 10 euros for a 4min ride. The hotel is not in an easy area, there's not much around it in terms of facilities, the unconnected airport itself being the only one, and still the restaurant won't open for lunch or dinner on weekends - what managerial choice is that?? Guests walking along the corridor in underwear, families in more than a room slamming doors, loud children playing in the corridor, noisy snoring neighbours - how can one have a pleasant sleep or rest there?? One of the lifts is out of order and the only one in functioning gets constantly blocked by housekeeping or guests. Receptionists have no autonomy and there's never management in the house. And the overnight for over 100 euros isn't exactly a bargain. This time, my feeling is that time and money were completely wasted by staying there; maybe Motel One next door could be a better and cheaper option next time. All in all, to be honest with everyone and since the connectivity doesn't exist at all, the hotel should change its name to Ibis Gross Borstel instead and nobody would feel deceived in the end.

One night at this hotel. Staff very friendly and helpful. Room and bathroom very clean. Good Continental buffet breakfast. Bed linen clean, bed comfortable. Woken early by doors slamming shut - that was the only downside. Would be good if there was a way to make doors closing less noisy.

Bar / Restaurant staff absolutely unprofessional (nagging and calling guest as greedy) Making INAPPROPRIATE coments about restaurant guest. Service at bar was absolutely unprofessional (No quality drinks)

Umpteenth time staying in this reliable Ibis hotel. Rooms are very Ibis typical, no tea/coffee facilities. Restaurant and bar are some of the best i've used in an Ibis. Only complaint is the advertising of LCAH (now ALL) for food &beverage purchases but this being refused when I came to pay.