ibis Hamburg Airport

ibis Hamburg Airport 2 estrelas

Classificação clientes Avis (Classificação ALL) 4.3/5 866 comentários

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Extras do hotel

  • Um hotel com certificação ALLSAFE

  • Estacionamento seguro no subsolo do hotel (pago)

  • Não hesite em sair

  • Conexão de ônibus muito boa ao aeroporto, apenas 2 estações, tarifa por menos de 2 euros

  • Equipe poliglota

Este hotel participa do Planet 21 e atua em favor da Hospitalidade Positiva.

Hotel ALLSAFE. Aprovado

Localização do hotel

ibis Hamburg Airport

Alsterkrugchaussee 445
22335 HAMBURG
Alemanha

GPS:53.621787, 10.009918

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

Em resumo
No local
  • Estacionamento
  • Hotel com acesso para cadeira de rodas
  • Ar condicionado
  • Wi-Fi
  • Café da manhã

Café da manhã

Nossas acomodações

Caso você precise se recuperar de um longo voo ou relaxar após um dia longo, você sempre terá uma boa noite de sono no hotel ibis Hamburg Airport. O hotel possui 157 quartos à prova de som com WIFI grátis e TV com diversos canais da Sky.

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.3/5  866 comentários

Classificação no TripAdvisor  4.0/5  1.337 comentários

Great location

Classificação TripAdvisor 4.0/5

FrancisP01 Avaliação certificada TripAdvisor

This hotel has a perfect location, is a short walking distance from Hamburg airport terminal. From there you can walk to the S-Bahn and U-Bahn easily within 15 min. Everything is basic, there are no electrical appliances in the room for instance. The room dates back 20 years ago, but is well-kept and perfectly clean. The breakfast option is worth it when you have no time to go out.

No longer an airport hotel

Classificação TripAdvisor 2.0/5

vitorbabrazil Friends getaway - Avaliação certificada TripAdvisor

The concept of an airport hotel is basically its full connectivity, which means most guests there are actually passengers and choose a hotel based exclusively on how it gets integrated with the airport. I had stayed before in this Ibis and the experience was great; this time, however, it was simply awful. First of all, they no longer offer an airport shuttle. How can an airport hotel be called an airport hotel with no direct connectivity with the airport itself??? It is also not possible to use public transportation, for no bus/tube line connects both. Walking is possible, though, it takes a quarter of an hour, but make sure not to have suitcases to drag. A taxi costs 10 euros for a 4min ride. The hotel is not in an easy area, there's not much around it in terms of facilities, the unconnected airport itself being the only one, and still the restaurant won't open for lunch or dinner on weekends - what managerial choice is that?? Guests walking along the corridor in underwear, families in more than a room slamming doors, loud children playing in the corridor, noisy snoring neighbours - how can one have a pleasant sleep or rest there?? One of the lifts is out of order and the only one in functioning gets constantly blocked by housekeeping or guests. Receptionists have no autonomy and there's never management in the house. And the overnight for over 100 euros isn't exactly a bargain. This time, my feeling is that time and money were completely wasted by staying there; maybe Motel One next door could be a better and cheaper option next time. All in all, to be honest with everyone and since the connectivity doesn't exist at all, the hotel should change its name to Ibis Gross Borstel instead and nobody would feel deceived in the end.

Very Comfortable Stay

Classificação TripAdvisor 5.0/5

Adrian B Solo travel - Avaliação certificada TripAdvisor

One night at this hotel. Staff very friendly and helpful. Room and bathroom very clean. Good Continental buffet breakfast. Bed linen clean, bed comfortable. Woken early by doors slamming shut - that was the only downside. Would be good if there was a way to make doors closing less noisy.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely Wolfgang Klammer - Front Office Manager

Staff absolutely unprofessional

Classificação TripAdvisor 1.0/5

sahmadde Negócios - Avaliação certificada TripAdvisor

Bar / Restaurant staff absolutely unprofessional (nagging and calling guest as greedy) Making INAPPROPRIATE coments about restaurant guest. Service at bar was absolutely unprofessional (No quality drinks)

Dear, Thank you for taking the time to tell us about your experience at the ibis Hamburg Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely Wolfgang Klammer - Front Office Manager

Reliable and predictable

Classificação TripAdvisor 4.0/5

n37077 Solo travel - Avaliação certificada TripAdvisor

Umpteenth time staying in this reliable Ibis hotel. Rooms are very Ibis typical, no tea/coffee facilities. Restaurant and bar are some of the best i've used in an Ibis. Only complaint is the advertising of LCAH (now ALL) for food &beverage purchases but this being refused when I came to pay.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely Wolfgang Klammer - Front Office Manager

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 360 comentários 8.5/10 Localização
  • 486 comentários 6.4/10 Quarto
  • 520 comentários 8.7/10 Serviço
  • 13 comentários 9.4/10 Wifi
  • 238 comentários 7.9/10 Café da manhã
  • 233 comentários 8/10 Limpeza
  • 112 comentários 5.8/10 Custo-Benefício

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