Customer review rating (ALL Rating) 4.3/5 1,086 reviews
ibis Hamburg Airport
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Access: 2.4 km / 1.49 mi 20 min walk
Access: 3.7 km / 2.3 mi 10 min drive
Access: 10 km / 6.21 mi 20 min drive
18 EUR 18 EUR
Access: 16 km / 9.94 mi 30 min drive
Access: 18 km / 11.19 mi 30 min drive
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Weekdays from 5 PM to 10 PM, we offer a la carte dishes to suit all tastes.
Whether you need to recover from a long flight or relax after a long day, you'll always get a restful night's sleep at the ibis Hamburg Airport hotel. The hotel has 157 soundproofed rooms with free WIFI and TV with a wide range of Sky channels.
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Our guest reviews
100% genuine reviews from our guestsFind out more
the rooms are showing their age
Customer review rating 4.0/5
Adberger Business - Confirmed reviews ALL
Always staying here when for business around the corner. While the reception is in tip top conditions the rooms are slowly but surly showing their age. My room this time 304 was very perceptible to noises in other rooms or on the corridor. one night wired scratchy noises from the outer walls woke me while another night the squeaking wall panel to my neighbour above made me jump out of bed. Also the ceiling lights are rather noisy and loud. water pressure in my shower was not amazing. Anyway, the value for money especially as a member is still good. The rooms just start to need some TLC.
Terrible: cheapest ever decoration, poor quality bedding, totally overpriced
Customer review rating 1.5/5
Shiela Families - Confirmed reviews ALL
Terrible from start to finish.
Dear SHIELA J., Thank you for taking the time to tell us about your experience at the ibis Hamburg Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely Wolfgang Klammer - Front Office Manager
Very bad location
Customer review rating 1.0/5
Anonymous Friends - Confirmed reviews ALL
Very far to walk from the airport, no signs showing the way, walkway partly dark and not very safe to walk alone. No shuttle available for early flight, need to pay 11 Euro for taxi. Restaurant and bar closed, no food facility close by, no supermarket.
Dear SHEILA E., Thank you for taking the time to tell us about your experience at the ibis Hamburg Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Wolfgang Klammer - Front Office Manager
Customer review rating 4.5/5
Stephanie P. Families - Confirmed reviews ALL
Convenient location for one night stay over near airport.
Dear STEPHANIE P., We very much appreciate your comments regarding your stay at the ibis Hamburg Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Wolfgang Klammer
serves the purpose
Customer review rating 5.0/5
Thomas Couples - Confirmed reviews ALL
friendly, quick check-in, good food
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* Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website all.accor.com today, for a one-night stay within the next 7 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.Back to room price