Grand Mercure Puka Park Resort 4 stars

Once again Puka Park has exceeded our already high expectations - we had a wonderful stay and can't thank the entire Puka Park team enough. We love the location. Our accommodation was fantastic (what an amazing environment), the food was really great and the staff made our stay and 36 anniversary very special. Thank you!

Such a beautiful relaxing stay. Amazing quiet spot. Friendly great staff

I stayed in a Tawa tree hut. Units old but bathroom brand new and lovely with rainfall shower. Deck partly covered and beautiful green outlook. 2 comfy armchairs. Very steep hill to hotel (5 min walk), so going to beach fine but walking back more challenging. Golf cart from reception on request to access rooms. Nice bar and restaurant. About 10 deckchairs around heated pool.

Although great setting the room interiors are very tired and disappointing . The pull down bed was not my expectation in a deluxe chalet and was difficult to use as very low to the floor. Otherwise Bathroom was good and clean

I love Puka Park and even though I have been many, many times I always look forward to coming back.

We enjoyed our 7 night stay immensely due to the lovely area of the hotel and its good facilities such as the pool. My only negative feedback is that the room was not serviced on our second day until after 6pm at night. We also had ants coming into our room a couple of times which we dealt to with fly spray.

The units are immaculate and the facilities are well maintained, its always an absolute pleasure to stay at Puka Park Resort, thank you!

Total relaxation.

It was an excellent place to stay and we enjoyed our days with you. Convenient to the centrt and beach.

As above Lovely chalets in a fab NZ bush setting but short on everything else. Not helped we hasten to add by the fact that Pauanui lacks everything except pretension! No good cafes to relax in and take in the surroundings, no services , a shopping centre that is a complete joke and a beach that is only OK (there are a dozen nicer beaches on the coromandel). One is left wondering why we would ever go back to Pauanui (we would just for another nice stay at Puka if your rates were more competitive). Some of the niggles include: poor water pressure, cheap loo paper, no coffee plunger/or good coffee, small cheap towels, no compendium of local attractions, huge hysterical overreaction to “covid” cleaning, that is able to be partly understood but then totally undermined by the wait staff and room cleaner not being masked up or using gloves when washing our dishes (you guys urgently need some sensible clinical advice on protection against covid) . We enjoyed our stay but felt that you could/should do more if you want patrons like us to feel we have had value for money.

Area around pool and sauna very slippy when wet was a real hazard Lovely rooms very clean

A unique experience to enjoy within our backyard. Reminds me of some marvelous Asian resorts. The staff were all well-mannered and knew what they were doing. They are truly an asset to the hospitality industry!!! Unfortunately, I only had a couple of days to savour and adore the amenities! Will definitely come back!!! Cheers.

We had a credit from a bachcare lock own cancellation so decided to put that money towards a week at Puka Park Pauanui. We were quickly impressed with the facilities and too full advantage of the gym and bikes. We were also impressed with the staff. All were very helpful and pleasant and came to know a few by name during our stay.

We were placed in the secluded sections of resort and it was a pleasant getaway experience. Rooms were very clean and reception experience was very good.

Brief