Grand Mercure Puka Park Resort 4 stars

Customer review rating 4.6/5 3,813 reviews
Grand Mercure Puka Park Resort
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+ 26 Services
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Room 1

Number of guests
Children's age

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How it works?

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When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I cannot take advantage of the Members' rate

Hotel extras

  • Complimentary internet

  • Enjoy the award winning Miha restaurant

  • Recreation centre with a pool, spa, sauna and gym

  • Central location between all of the Coromandel Peninsulas top activities

  • Meetings in Grand Style, Puka Park Resort provides the perfect setting for a conference

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioning
  • AUCKLANDPaying
  • Languages spoken at the hotel
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing
  • Gift shop/newspaper shop
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Golf
  • Outdoor tennis court
  • Beach and water sports
  • Other sports activities
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 3 meeting room(s)
  • Conventions hotel
  • Copy/print service available

Hotel location

Grand Mercure Puka Park Resort

42 Mount Avenue
3546
pauanui beach
new zealand

Tel: +6478648088

Fax: (+64)7/8648112

Contact email

Check-in from 14h00

Check out up to 11h00

  • By plane

    AUCKLAND At 150km / 93.21 miles - Shuttle paying

  • By plane

    PAUANUI AIRFIELD At 1km / 0.62 miles

  • By car

    HIGHWAY 25 At 12km / 7.46 miles

GPS :-37.030728, 175.867531

Our accommodations

Enjoy the beauty of the New Zealand bush and choose from one of the 42 chalets all nestled into the native fauna. The terrain is steep in parts therefore please advise at the time of booking if you have any special requirements.

Tawa Treehut

  • Max. number of persons: 3
  • Area: From 29
  • Views: Forest view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Coffee/tea making facilities

Rimu Chalet

  • Max. number of persons: 3
  • Area: From 35
  • Views: Forest view *
  • Most of the accommodation: Balcony *

* Subject to availability

Kauri Chalet

  • Max. number of persons: 3
  • Area: From 35
  • Views: Forest view *
  • Most of the accommodation: Balcony *

* Subject to availability

Toi Toi Apartment

  • Max. number of persons: 3
  • Area: From 40
  • Views: Forest view *

* Subject to availability

  • Bathrobe

Our restaurants and bars

MIHA RESTAURANT AND BAR

Type of cuisine: International

Miha Restaurant is renowned for delectable cuisine and intimate ambience, enjoyed inside or outside on the deck. Miha offers a la carte dining for breakfast, lunch and dinner, with a large wine list and attentive staff.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MIHA RESTAURANT AND BAR

Photo non contractuelle / Strictly non binding

With beautiful bay windows providing stunning panoramic views across the Coromandel Ranges and Pauanui Beach, the House Bar is the ideal place for a relaxing drink after a fun-filled day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 153

  • Maximum capacity: 120 people

  • Maximum banquet capacity: 100 people

Find out more

Our guest reviews for
Grand Mercure Puka Park Resort

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

3,813 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,014 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Well worth a visit!

Customer review rating 4.6/5

Clive Couples - 18/03/2020 Confirmed reviews ALL

2 night visit, accommodation very good, comfortable beds, good amenities. Meals at restaurant good. Service from reception, dining room and bar excellent. Food and drinks prices quite good.

Very relaxing and friendly staff

Customer review rating 4.6/5

Kerry Couples - 15/03/2020 Confirmed reviews ALL

1 week stay

Good as usual.

Customer review rating 4.6/5

Anonymous Couples - 15/03/2020 Confirmed reviews ALL

Friendly staff, excellent accommodation and delicious meals at Mika made our stay an enjoyable experience.

Peaceful good stay.

Customer review rating 4.6/5

Millie L. Business - 15/03/2020 Confirmed reviews ALL

We enjoyed the service provided.

The best 'away' destination closest to home!

Customer review rating 4.6/5

Barry P. Couples - 15/03/2020 Confirmed reviews ALL

A beautiful spot with fantastic personal service!

Surprisingly good after the initial impression-the layout and logistics involved.

Customer review rating 4.6/5

W J. N. Solo - 14/03/2020 Confirmed reviews ALL

Staff were friendly, helpful and professional. My cabin/chalet was very nicely appointed and very clean. My only complaint being that there were no reading lights above the bed and the little writing table. The Touch sensitive lamps were stylish but impractical. The cabin was a bit dark. Food in the restaurant was pretty good , perhaps a little inconsistent in presentation and quality if you had the same dish more than once. Check out was fine.

Peaceful relaxing hotel

Customer review rating 4.6/5

Lucy D. Couples - 14/03/2020 Confirmed reviews ALL

Fantastic experience for our first stay at Puka Park. The front desk and restaurant staff were outstanding. Great rooms, lots of activities to do, awesome location.

Beautiful accommodation in beautiful setting

Customer review rating 4.6/5

N. Couples - 13/03/2020 Confirmed reviews ALL

The chalet was beautiful, comfortable and spacious. It looked out over native bush, very private. We loved everything about Puka Park.

Beautiful location & people

Customer review rating 4.6/5

Michelle &. L. Couples - 13/03/2020 Confirmed reviews ALL

We stayed 7 days for our honeymoon in superior Queen room and mostly it was 10/10. Location, service and food was outstanding. The staff were so friendly and the restaurant manager was such a delight. The food and cocktails were very good and The view very enchanting. The room was really lovely, bathroom 5 star and loved the kitchen and laundry for our long stay. However, to be honest the bed was terrible, not only a fold out queen bed as the main bed (something I could get over) but the matteress was very uncomfortable. I did not have 1 good night sleep in 7 days. It's not something I would expect in a 4.5 star hotel. Also with no room cleaning services unless you stay 8 days ( or pay for it) making a queen bed, with a king doona wrapped in multiple sheets was a nightmare and made me question how often that doona is washed. I also descourage getting room service. The restaurant was very busy one night so we had to get room service. We waited nearly an hour and got cold chips and a melted dessert so didn't bother trying again. Honestly, it was a great week but wish I could have enjoyed my sleep on my honeymoon more.

Excellent and helpful staff

Customer review rating 4.6/5

John Couples - 13/03/2020 Confirmed reviews ALL

We asked the staff to assist us in our travels in the local area. The advice given was great which lead us to have a great time. Also staff were friendly and made our stay wonderful.

A welcoming retreat

Customer review rating 4.6/5

Lesley Couples - 12/03/2020 Confirmed reviews ALL

Our return to Puka Park was an easy, trouble free respite. The area is perfect for us and it is probably the easiest place to check in and check out of. This makes for a stress free stay.

Dear Lesley M., Thank you for your kind words. This is exactly what we are hoping to deliver, and easy and relaxing stay. We are so happy that you had a great experience and are looking forward to welcoming you back! Thanks for staying with us! Best wishes, Mareile Jerosch-Hoehn General Manager

Relaxing weekend away

Customer review rating 4.6/5

Joelle Couples - 12/03/2020 Confirmed reviews ALL

We spent our Wedding Anniversary at your property and very much enjoyed our experience with all staff from Reception, Housekeeping and the Restaurant. Everyone was very friendly but professional. The food was delicious as expected and our Chalet very comfortable. What a gorgeous location on the hillside. The amenities were all very clean and tidy with plenty of space for everyone. Well done and thank you.

Dear Joelle , thank you very much for staying with us on the beautiful Coromandel. We greatly appreciate your wonderful feedback, thank you for taking the time to share with us and the team. We are thrilled you thoroughly enjoyed you stay. Many thanks again and we hope to be able to welcome you back in the future. Best wishes, Mareile Jerosch-Hoehn General Manager

Lovely stay

Customer review rating 4.6/5

Margaret Couples - 11/03/2020 Confirmed reviews ALL

Had a lovely time. Food and service excellent.

Dear Barry & Margaret , thank you very much for staying with us on the beautiful Coromandel. We greatly appreciate your wonderful feedback, thank you for taking the time to share with us and the team. We are thrilled you thoroughly enjoyed you stay. Many thanks again and we hope to be able to welcome you back in the future. Best wishes, Mareile Jerosch-Hoehn General Manager

Fantastic, romantic place

Customer review rating 4.6/5

Peter A. M. W. Couples - 10/03/2020 Confirmed reviews ALL

The staff are a cut above the rest. Nothing was too much or too difficult, made the stay all the better. The rooms are very nice, made for a very romantic stay. Would go as far to say that this is the best Accor accommodation we have been to.

Dear Margaret & Peter, thank you very much for staying with us on the beautiful Coromandel. We greatly appreciate your wonderful feedback, thank you for taking the time to share with us and the team. We are thrilled you thoroughly enjoyed you stay. What a fantastic compliment! Many thanks again and we hope to be able to welcome you back in the future. Best wishes, Mareile Jerosch-Hoehn General Manager

Staff were helpful, engaging and pleasant !

Customer review rating 4.6/5

Joe &. T. R. Friends - 09/03/2020 Confirmed reviews ALL

The two Canadians on staff were very pleasant and made our trip!

Dear Joe & Trudy , thank you very much for staying with us on the beautiful Coromandel. We greatly appreciate your wonderful feedback, thank you for taking the time to share with us and the team and in particular with Adam & Victoria. We are thrilled you thoroughly enjoyed you stay. Many thanks again and we hope to be able to welcome you back in the future. Best wishes, Mareile Jerosch-Hoehn General Manager

Great stay...!

Customer review rating 4.6/5

Stephen Families - 09/03/2020 Confirmed reviews ALL

Had a great time and friendly and helpful staff.

Dear Stephen , thank you very much for staying with us on the beautiful Coromandel. We greatly appreciate your wonderful feedback, thank you for taking the time to share with us and the team. We are thrilled you enjoyed you stay. Many thanks again and we hope to be able to welcome you back in the future. Best wishes, Mareile Jerosch-Hoehn General Manager

Bush meets the Beach

Customer review rating 4.6/5

Roland K. Couples - 09/03/2020 Confirmed reviews ALL

Great facilities , superb service , the perfect place to chill out.

Dear Roland K., We very much appreciate your comments regarding your stay at the Grand Mercure Puka Park Resort. It is disappointing to hear we didn't meet you exception in Miha Restaurant. Feedback is normally very good but we must be careful not to get complacent, so thank you for making us aware. Thank you again for staying with us and again thank you for sharing your experience, and we hope to see you return in the near future. Best wishes, Mareile Jerosch-Hoehn General Manager

Nice area with lots to do

Customer review rating 4.6/5

Tom Couples - 07/03/2020 Confirmed reviews ALL

The location was lovely with plenty of activities on offer. The standard of accommodation was down on what we have become accustomed to at other Accor properties. A big drawback was walking up the steep driveway to get to our unit. The staff were lovely and very accommodating. The Accor meet & greet drinks was really welcomed.

Dear Thomas H., We very much appreciate your comments regarding your stay at the Grand Mercure Puka Park Resort. We appreciate your comment regarding the bed in #22. They were originally designed to allow some flexibility in the 1 bedroom apartments for our members however we are working on options to provide greater comfort. Please note all other room types have beautiful king beds however not the kitchen facilities. Please feel free to consult with us prior to your hopeful next stay. Best wishes, Mareile Jerosch-Hoehn General Manager

At One With Nature

Customer review rating 4.6/5

Andrew F. Couples - 05/03/2020 Confirmed reviews ALL

Really enjoyed the privacy that was attained in the rainforest surrounds. The shades of green refreshed our souls.

Dear Andrew, many thanks for taking the time to give us your valuable feedback and thank you for staying with us on the beautiful Coromandel. We hope to be able to welcome you back in the future. Best wishes, Mareile Jerosch-Hoehn General Manager

Lovely setting and location

Customer review rating 4.6/5

Karen G. Couples - 05/03/2020 Confirmed reviews ALL

We always enjoy staying at Puka Park Resort, it is so quiet and peaceful and we go there to get away from phones, alarms and work. I think the only thing I wish you had in your units was a microwave. We cannot afford to eat at your restaurant for 3 meals every day so having a microwave would definitely be an advantage. We notice though that your 3 bedroom unit has a full kitchen so that might be were we try for next time. The other thing I noticed was the poor lighting in the bathroom above the mirror, I am very glad I rarely wear makeup while on holiday so that wasn't too much of a problem to me but was annoying regardless. Everything else though, we love. So peaceful, the staff are great and cheerful, the facilities are wonderful, the restaurant food is amazing, and so on. Thank you for a wonderful break away from work.

Dear Karen , thank you very much for staying with us on the beautiful Coromandel. We greatly appreciate your wonderful feedback, thank you for taking the time to share with us and the team. The Studio Superior has a kitchenette with microwave, please note the bed in that room type is a softer queen bed. We are thrilled you thoroughly enjoyed you stay. Many thanks again and we hope to be able to welcome you back in the future. Best wishes, Mareile Jerosch-Hoehn General Manager
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