ibis Frankfurt City Messe Hotel 2 stars

Locks on doors were broken (both rooms we had booked). A random guest got the key for my room by mistake and came in in the middle of the night; thing that could have been avoided if the locks were functioning. The staff was very friendly and apologised for the inconvenience, but told they could not do anything about the lock for the moment. So for the 2 following nights I slept or left the room with a great feeling of discomfort and insecurity. Moreover, the internet connection was a disaster.

Very good!

The staff were friendly and cooperative. This is a quietly efficient and clean hotel. It is very good value for money. Especially useful is that tram 17 leaves from just outside the Hotel. This takes you to the Messe Fair Grounds and the Hauptbahnof Central Rail Station.

satisfied clean room good food

Excellent.

very helpful and accommodating

Sleep park and fly

Stayed for the weekend. Great experience. Friendly staff, very nice breakfast, clean. Points of attention. The hotel was too warm. Both in the room (airco on minimum temp and max fan did not help) as well as in the hallways. The billing process was terrible. Received in total 8 invoices. Managed to spot an error of 36 euros. Complaint was handled swift and professional.

Check in was top, bedroom comfort was top. Only issue, the restaurant ......service was quite long even though I understand the lady was alone and that it was a busy evening. Also there was little flies in the restaurant and looks like they like my beer. I think a restaurant should always managed to get ride of these little flies....Quite annoying to fight with them to avoid they get into your beer.

The room was comfortable and The staff was very friendly.

Hotel was typical Ibis - but that's why we stay when we want good value, clean comfortable rooms and a decent night's sleep. The welcome drink was a nice touch. Parking is a bit pricey at 12 Euro per night.

Clean and easy hotel, conveniently located right next to the terminal station of the Tram. Very quiet and very convenient. 10min from the main street train station by Tram where nice and trendy restaurants are located. Frankfurt is a small city, so walking around from main street gets you everywhere, even the old historic city.

The hotel is close to the fair and next to the tramway, so comfortable for the fair exhibition. Two floors are renovate and room are better. But still small room with a camping bathroom all in plastic and smelling. Room are clean but if you get a smoking room is terrible ! breakfast is ok, dinner is TERRIBLE, no choice and all already cooked, service is terrible, slow and not professional!

good venue and nice modern hotel well located near the trams and quick to get to the Messe and easy access to City Centre. Hotel was standard Ibis fayre but pleasant reception staff. Car park was 12 euro's a day but we weren't told this on arrival ...sadly

in spite I checked in late on 19 April I requested to check out around 2 pm on 20 April but the response was negative ( The Hotel is full.....Sorry). My room was in first floor which I did not like and the heating was not functioning properly especially in the bath room ....