Sofitel Sydney Wentworth 5 stars

Customer review rating (ALL Rating) 4.2/5 6,451 reviews

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ALLSAFE approved hotel

Hotel extras

  • Located in the heart of Sydney CBD

  • A historically significant building

  • The epitome of grandeur and elegance

  • Unique central garden courtyard

  • Conference and events venue for 1,100 delegates

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

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Hotel location

Sofitel Sydney Wentworth

Sofitel Sydney Wentworth, 61 101 Phillip Street

GPS:-33.865166, 151.211548

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  6,451 reviews

TripAdvisor Rating  4.0/5  6,629 reviews

An Accor Diamond 200+ room night guest of this hotel will never stay again

TripAdvisor rating 1.0/5

bjr80 TripAdvisor review

I have been staying at this hotel for around 8 years, previously returning for the consistently good service and comfortable rooms. I have stayed at this hotel more than 200 nights. So writing this gives me no pleasure at all, and is very sad for one of my previously favourite destinations. The deterioration has been evident over the last year or so, but it is so dire now that I will never again return. This is not a 5 star hotel - I would call it 3.5-4 star at best. The rooms have no bottled water and a small glass fit only for a child - so don't be thirsty. Even Accor Diamond members cannot get a bottle of water for their room. There is no mini bar at all, you have to order it. The rooms have marks all over the walls and chipping paint. The pipes whine and shudder when people shower, so you get woken from 4am when the early risers get up. Some of the lifts are so consistently out of service that if the hotel is full you have to wait 15+ minutes to get from your room floor to the Lobby. I appreciate as a regular business traveller I can have high standards, but previously this hotel met them and more so, made a huge effort to resolve issues. Now, it feels like a cruise ship - churning through hundreds at a low rate and with no regard for service. With very high quality business hotels in the area that have been recently refurbished, I can safely say I won't be returning.

Waiting for the lifts

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

4 lifts that don't seem to be working all the time isn't enough for a full hotel. waiting over 5 mins for a lift is unacceptable.

Great location

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Very helpful staff. Nothing was too much trouble. Definitely would stay here again.

Beautiful stay and central to everything

Customer review rating 5.0/5

Joe Couples - Confirmed reviews ALL

The room was beautiful and very comfortable and peaceful away from the hustle of outside. All staff were very attentive and welcoming. Breakfast was filling with lots of choice

Best place to celebrate a birthday

Customer review rating 5.0/5

Louise Families - Confirmed reviews ALL

We love staying here as it's our home away from home. It was extra special this time as it was my Mum's birthday and she was made to feel like a rock star. She had the best time. Thank you for making it a wonderful occasion for her.

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Other web-users rate our hotel

  • 1,311 reviews 9.4/10 Location
  • 2,865 reviews 6.4/10 Room
  • 3,089 reviews 8.2/10 Service
  • 30 reviews 6.9/10 WiFi
  • 796 reviews 5.8/10 Food
  • 774 reviews 7.2/10 Breakfast
  • 736 reviews 7.1/10 Cleanliness
  • 103 reviews 2.5/10 Wellness Area

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