ibis Northampton Centre 2 stars

Customer review rating (ALL Rating) 4.1/5 628 reviews

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Description

Hotel extras

  • Just a five-minute walk to the nearby train station

  • On-site indoor car parking available (£8.00 /24h)

  • Pet-friendly hotel, with on-site facilities (£10 per night)

  • International team able to speak multiple languages

Our accommodation(s)

Hotel location

ibis Northampton Centre

Sol Central, Mare Fair, GB
NN1 1SR NORTHAMPTON
United Kingdom

GPS:52.236774, -0.901941

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property

FOGG'S

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  628 reviews

TripAdvisor Rating  3.4/5  932 reviews

The worst beds in the world!

TripAdvisor rating 2.0/5

Luce J TripAdvisor review

Positives - Location. Big sized rooms. Affordable breakfast (£6 for a continental- with a decent selection) Negatives - Check in process. What a huge queue was accumulated. Maria was working very very hard while her colleague (a male whom I can only presume is a supervisor) was chatting casually with contractors. I even once went to reception when it was unmanned and he was just in the back office on his phone. Please do better. Also, Kristina from Moldova was amazing! Air conditioning. Ok, the rooms don’t have air con and it would be very expensive to put them in every room. There was a fan, which was super important and appreciated. But keep this in mind when you visit. This place is an inferno. Beds - possibly the worst bed I’ve ever slept on. There are no mattresses, but a 5 inch foam futon. Absolutely abhorrent. Also, the pillows are like rocks. I asked reception and they said this was standard in the rooms. I think I was short changed, this can’t be the same in every room.

Customer review rating 4.5/5

Michael O. Solo - Confirmed reviews ALL

Close to Train Station. Clean rooms. Helpful and friendly staff. Easy check in and out.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 0.5/5

Justin D. Solo - Confirmed reviews ALL

Too loud at night staff incompetent

Dear Justin D., Thank you for taking the time to tell us about your experience at the ibis Northampton Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Customer review rating 0.5/5

Solanke A. Families - Confirmed reviews ALL

Both rooms were very hot despite the additional fans provided. The second room the window couldn't be opened. I suggest an air conditioning should be available or installed in the rooms for times like this.

Thank you for your feedback, and we're sorry to hear that the lack of air conditioning impacted your stay. We want to kindly note that our property is not advertised as having air conditioning, and we do our best to make this clear in our listing. Due to the age and structure of the building, installing a full air conditioning system is unfortunately not a straightforward option. However, we do understand that warmer days can be uncomfortable, and we are always happy to provide alternatives such as fans and ice upon request to help guests stay cool. We truly value your comments and will continue looking for ways to improve the comfort of our guests while working within the building’s limitations.

Customer review rating 2.5/5

Devine M. M. Business - Confirmed reviews ALL

Wifi was down No air-conditioners or simple fans.Couldn’t sleep the room was too hot. Smelly carpets No car patk

Thank you for your feedback, and we're sorry to hear that the lack of air conditioning impacted your stay. We want to kindly note that our property is not advertised as having air conditioning, and we do our best to make this clear in our listing. Due to the age and structure of the building, installing a full air conditioning system is unfortunately not a straightforward option. However, we do understand that warmer days can be uncomfortable, and we are always happy to provide alternatives such as fans and ice upon request to help guests stay cool. We truly value your comments and will continue looking for ways to improve the comfort of our guests while working within the building’s limitations.

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Other web-users rate our hotel

  • 611 reviews 9/10 Location
  • 1,035 reviews 5.8/10 Room
  • 851 reviews 8.7/10 Service
  • 19 reviews 5.9/10 WiFi
  • 446 reviews 5.9/10 Cleanliness
  • 235 reviews 6.6/10 Breakfast

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