Description
Hotel extras
-
Minutes' walk to ExCel Exhibition Centre, the O2 Arena, and Canary Wharf
-
2 DLR stations and 1 Elizabeth line nearby
-
5 minutes' drive to London City Airport
-
Green Key certified
-
Views of the Docklands, O2 Arena, and Canary Wharf
Our accommodation(s)
Page out of
Room
Standard Room with 2 single beds
- 2 pers. max
- 25 m² / 269 sq ft
- Bedding 2 x Twin bed(s)
Room
Standard room with 1 Queen size bed
- 2 pers. max
- 25 m² / 269 sq ft
- Bedding 1 x Queen size bed(s)
Room
Standard room with 1 Queen size bed + convertible sofa
- 4 pers. max
- 25 m² / 269 sq ft
- Bedding 1 x Queen size bed(s) and 1 x Single sofa bed(s)
Room
Superior room with 1 Queen size bed + convertible sofa
- 4 pers. max
- 25 m² / 269 sq ft
- Bedding 1 x Queen size bed(s) and 1 x Single sofa bed(s)
Room
Executive Premium Room with queen-size bed
- 2 pers. max
- 25 m² / 269 sq ft
- Bedding 1 x Queen size bed(s)
Room
Accessible Room with Queen Size Bed
- 2 pers. max
- 25 m² / 269 sq ft
- Bedding 1 x Queen size bed(s)
- Accessible room
Suite
Suite king bed + convertible sofa
- 4 pers. max
- 50 m² / 538 sq ft
- Bedding 1 x Single sofa bed(s) and 1 x King size bed(s)
- Views: River side
Room
Accessible Room with Queen Size Bed
- 2 pers. max
- 25 m² / 269 sq ft
- Bedding 1 x Queen size bed(s)
- Accessible room
Hotel location
Novotel London Excel
7 Western Gateway, Royal Victoria Dock
E16 1AA LONDON
United Kingdom
GPS:51.507933906029066, 0.0232424366007321
Access and transport
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A12,M11,M25
Highway exit
Access: 100 m / 0.06 mi
CUSTOM HOUSE
Bus stop
Access: 260 m / 0.16 mi 3 min walk
Elisabeth Line - CUSTOM HOUSE
Railway station
Access: 320 m / 0.2 mi 4 min walk
DLR-ROYAL VICTORIA
Railway station
Access: 640 m / 0.4 mi 2 min walk
CANNING TOWN STAT.VIA JUBILEE LI
Railway station
Access: 1.45 km / 0.9 mi 15 min walk / 4 min drive
LONDON CITY AIRPORT
Airport
Access: 1.77 km / 1.1 mi
LIVERPOOL STREET
Railway station
Access: 7.24 km / 4.5 mi 20 min drive
LONDON ST PANCRAS
Railway station
Access: 7.9 km / 4.91 mi 26 min drive
WATERLOO STATION
Railway station
Access: 9.66 km / 6 mi
KINGS CROSS
Railway station
Access: 12.87 km / 8 mi 35 min drive
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DOCKLANDS SAILING&WATERSPORTS
Sports centre
Access: 140 m / 0.09 mi 15 min drive
EMIRATES CABLE CARS
Other attractions
Access: 500 m / 0.31 mi 2 min walk
THAMES BARRIER PARK
Botanical gardens
Access: 3.06 km / 1.9 mi 20 min drive
O2 Arena
Entertainment/theatre district
Access: 4 km / 2.49 mi 20 min drive
OLYMPIC PARK
Sports centre
Access: 6.4 km / 3.98 mi 55 min walk / 10 min drive
TOWER OF LONDON
Museums
Access: 6.76 km / 4.2 mi 14 min drive
MARITIME MUSEUM
Museums
Access: 7.5 km / 4.66 mi
ILFORD
Golf course
Access: 8.05 km / 5 mi 20 min drive
TOWER BRIDGE
Historic monument
Access: 8.05 km / 5 mi 20 min drive
ROYAL OBSERVATORY GREENWICH
Historic monument
Access: 8.5 km / 5.28 mi
CUTTY SARK
Historic monument
Access: 8.5 km / 5.28 mi
TOWER OF LONDON
Historic monument
Access: 9 km / 5.59 mi
ROYAL OBSERVATORY
Tourist attraction
Access: 9.17 km / 5.7 mi 15 min drive
O2 Arena
Opera/symphony/concert hall
Access: 9.33 km / 5.8 mi 20 min drive
ST PAULS CATHEDRAL
Historic monument
Access: 10 km / 6.21 mi
TRAFALGAR SQUARE
Entertainment centre
Access: 11 km / 6.84 mi
LONDON DUNGEON
Historic monument
Access: 11 km / 6.84 mi
TATE MODERN
Museums
Access: 11 km / 6.84 mi
OXFORD STREET
Entertainment centre
Access: 11 km / 6.84 mi
LONDON AQUARIUM
Aquarium
Access: 11.1 km / 6.9 mi 24 min drive
BRITISH MUSEUM
Museums
Access: 12 km / 7.46 mi
LONDON EYE
Entertainment centre
Access: 12 km / 7.46 mi
ROYAL OPERA HOUSE
Opera/symphony/concert hall
Access: 12.71 km / 7.9 mi 34 min drive
LEICESTER SQUARE
Entertainment centre
Access: 13 km / 8.08 mi
WESTMINSTER ABBEY
Historic monument
Access: 13 km / 8.08 mi
NATIONAL GALLERY
Museums
Access: 13 km / 8.08 mi
SOHO
Entertainment centre
Access: 13 km / 8.08 mi
BIG BEN
Historic monument
Access: 13 km / 8.08 mi
BUCKINGHAM PALACE
Historic monument
Access: 14 km / 8.7 mi
MADAME TUSSAUD
Museums
Access: 14.48 km / 9 mi 35 min drive
WEST END THEATRE
Entertainment/theatre district
Access: 14.48 km / 9 mi 40 min drive
HARRODS
Entertainment centre
Access: 15 km / 9.32 mi
LONDON ZOO
Zoo
Access: 15.45 km / 9.6 mi
HYDE PARK
Entertainment centre
Access: 16 km / 9.94 mi
ROYAL ALBERT HALL
Opera/symphony/concert hall
Access: 17 km / 10.56 mi
HISTORY MUSEUM
Museums
Access: 17 km / 10.56 mi
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THAMES
River
Access: 500 m / 0.31 mi
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EXCEL EXHIBITION CENTRE
Restaurant and cafe district
Access: 3.38 km / 2.1 mi 15 min walk
CANARY WHARF
Restaurant and cafe district
Access: 3.38 km / 2.1 mi 20 min walk
CANARY WHARF
Shopping centre/mall
Access: 3.38 km / 2.1 mi 20 min walk
-
Shuttle
Shuttle scheduled
CANARY WHARF
Shopping district
Access: 3.7 km / 2.3 mi 25 min walk / 5 min drive
-
Shuttle
Shuttle scheduled
GALLIONS REACH
Shopping centre/mall
Access: 4.83 km / 3 mi 15 min drive
WESTFIELD
Shopping district
Access: 6.4 km / 3.98 mi 55 min walk / 10 min drive
Hotel services
Check-in from - Check out up to
- Car park
- Pets welcome
- Restaurant
- Wheelchair accessible
- Fitness center
- Wi-Fi
- Breakfast
- Bar
- Meeting rooms
- 100% Non Smoking Property
- Room service
UPPER DECK RESTAURANT
Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting. Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.
BAR
Absorb the lively atmosphere at Novotel. In stylish surroundings, choose from an array of beers, wines and cocktails served by our fun and friendly staff. Our buzzing bar offers the perfect place to enjoy an evening's entertainment or relax and unwind.
Breakfast
Fitness center
In line with the Gov recommendation, we have adhere to the ALLSAFE cleanliness and prevention label, verified by Clifton environmental. To ensure that our hygiene and prevention measures meet the highest standard for our teams and our guests.
Meetings & Events
- Number of Meeting Room
- 13
- Surface of the largest room
- 77 m² / 828 sq ft
- Maximum seats capacity
- 80
- Maximum capacity for banquets
- 50
Our guest reviews
Decent hotel but unhelpful staff after car damaged in car park

TripAdvisor rating 3.0/5
Jasksk Families - TripAdvisor review
Dear Jasksk, Thank you for taking the time to share your feedback following your recent stay with us. I’m genuinely sorry to hear that what began as a celebratory visit ended on a frustrating note due to the unfortunate incident involving your vehicle. I want to clarify that our team did provide the relevant insurance details at the time of the incident, and we do have clear signage around the car park stating that the hotel does not accept liability for damage or theft involving vehicles or belongings left within the car park. These notices are in place to ensure transparency and to encourage guests to secure their property, though we completely understand how upsetting it must have been to experience this. As the matter involves vehicle damage, it falls under the jurisdiction of your vehicle insurance provider. While our team cannot intervene further directly, we are more than willing to support your claim—should you or your insurer require any available CCTV footage, this can be requested through the police or your insurance company, and we will gladly assist them. That said, your comments about the team’s response, both during check-in and when the incident was reported, are concerning and taken seriously. We are following up internally to ensure better communication and preparedness in the future, so all our guests feel supported at every stage of their stay. Thank you once again for your detailed review. While I regret that your experience fell short of expectations, your feedback helps us do better. Best regards, Aurelija Revuckaite Guest Experience Manager Novotel & ibis London ExCeL
10/10

TripAdvisor rating 5.0/5
opal v TripAdvisor review
Dear opalv2025, Thank you so much for your glowing review – you've just made our day! 🌟 We’re thrilled to hear that you enjoyed a comfortable stay (our beds do get a lot of love!), and that our team made you feel welcome. We’re also proud to be a dog-friendly hotel, because let's be honest — holidays are better when our furry friends can join too! It’s great to know you had time to enjoy the views and unwind in the gym, sauna, and steam room. We can’t wait to welcome you and your pup back for another relaxing stay soon. Best regards, Aurelija Revuckaite Guest Experience Manager Novotel & ibis London ExCeL
Hotel/ food

TripAdvisor rating 5.0/5
Angol tanár E TripAdvisor review
Dear ang0ltan_re, What a heavenly way to start the day—reading your review! 🌟 We're thrilled you enjoyed the shower (we'll take that "just like in Heaven" compliment and frame it!) and that dinner hit all the right notes. Noarita will be over the moon to hear your kind words—we agree, she’s an absolute gem! And our reception team will be blushing at being called “a darling.” We can’t wait to welcome you back for more breathtaking views, delicious dinners, and yes—more heavenly showers. Until next time! Best regards, Aurelija Revuckaite Guest Experience Manager Novotel & ibis London ExCeL
3 star at 4.5 star price. Small changes would make a big difference.

TripAdvisor rating 2.0/5
Benjiboo1000 Business - TripAdvisor review
Dear Benjiboo1000, Thank you for taking the time to share your experience following your recent visit during the exhibition period. While we're pleased to hear you enjoyed your evening meal and found our location ideal for ExCeL, I'm genuinely sorry that other aspects of your stay fell short of expectations. Your feedback regarding the room setup and service touches on several important details that we absolutely should get right—every time. I’ve shared your comments with our housekeeping and front office teams to ensure these areas are immediately addressed and improved. Regarding pricing, you’re correct that high-demand periods can impact rates; however, we fully agree that value and quality must remain consistent, regardless of the season. Thank you again for your constructive feedback—it’s the small details, as you pointed out, that make a big difference, and we’re taking your comments seriously to help us do just that. We hope to have the opportunity to welcome you again for a stay that better reflects our true standard. Warm regards, Aurelija Revuckaite Guest Experience Manager Novotel & ibis London ExCeL
Customer review rating 2.5/5
Giorgia D. Business - Confirmed reviews ALL
Dear Giorgia d., Thank you for your feedback regarding your stay. We appreciate your comments about the location and will certainly take your suggestions on maintenance and breakfast quality into consideration. Your insights are valuable to us as we strive to enhance the guest experience. Best, Aurelija Revuckaite Guest Experience Manager Novotel & Ibis London ExCeL
In partnership with TripAdvisor
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