ibis London Excel Docklands 3 stars

Customer review rating (ALL Rating) 4.2/5 1,104 reviews

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9 Western Gateway, Royal Victoria Dock, E16 1AB LONDON, United Kingdom

Description

Hotel extras

  • Minutes' walk to ExCel Exhibition Centre, the O2 Arena, and Canary Wharf

  • ibis Sweet Beds in every room

  • 5 minutes' drive to London City Airport

  • On-site restaurant and bar with 24/7 snacks

  • Parking just £25.00 for 24 hours

Our accommodation(s)

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Hotel location

ibis London Excel Docklands

9 Western Gateway, Royal Victoria Dock
E16 1AB LONDON
United Kingdom

GPS:51.50756, 0.026393

Telephone
Fax +44 20 7055 2310

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

Ibis London ExCeL Restaurant

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Ibis London ExCeL Restaurant is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,104 reviews

TripAdvisor Rating  4.0/5  2,672 reviews

Clean, comfortable rooms. Good location. Would recommend

TripAdvisor rating 4.0/5

Aimee P Couples - TripAdvisor review

Clean, quiet rooms for a comfortable night's sleep. Good water pressure, nice room space, comfortable bed. Good bar on site. Easy access to trains to get you further into town. Good location. Staff were helpful, could maybe be a little more warm and welcoming, but not hostile.

Hi Aimee P, Thank you so much for taking the time to leave such a thoughtful review! We're delighted to hear that you enjoyed your stay with us and found our rooms clean and comfortable, our location convenient, and our amenities satisfactory. Your feedback regarding our staff's warmth and welcoming demeanor is duly noted, and we'll strive to make improvements in that area. We appreciate your recommendation and hope to welcome you back again soon! Kind regards, Aurelija Revuckaite Guest Experience Manager

Great location and nice helpful staff

Customer review rating 4.5/5

Olivier Business - Confirmed reviews ALL

I felt very welcome in this hotel. I am a regular customer but eahc time, staff tries their best to surpass themselves. Thanks!

Thanks for taking the time and scoring your recent stay. We were so chuffed to make your stay pleasant, at ibis our guests are the most important thing ever and when we hear compliments it makes us have butterflies! We know that our future guests would also appreciate the kind words and tips and would appreciate if you could also share some comments on the global travel review site ‘’trip advisor’’. Here is the link; https://www.tripadvisor.com/UserReview-g186338-d289185-Ibis_London_Excel_Docklands-London_England.html Thanks again so much and hope you would come back and visit us soon! Aurelija Revuckaite Guest Experience Manager

As always - excellent

Customer review rating 4.5/5

John T. Business - Confirmed reviews ALL

The hotel is well located for my needs and I have always had a great welcome and good stay when I visit. The little additions - bottled water, good coffee, even a cookie last time are great touches that make staying there a bit more of a pleasure

Thanks for taking the time and scoring your recent stay. We were so chuffed to make your stay pleasant, at ibis our guests are the most important thing ever and when we hear compliments it makes us have butterflies! We know that our future guests would also appreciate the kind words and tips and would appreciate if you could also share some comments on the global travel review site ‘’trip advisor’’. Here is the link; https://www.tripadvisor.com/UserReview-g186338-d289185-Ibis_London_Excel_Docklands-London_England.html Thanks again so much and hope you would come back and visit us soon! Aurelija Revuckaite Guest Experience Manager

Boa estadia

Customer review rating 4.5/5

Anonymous Solo - Confirmed reviews ALL

good location, attentive staff

Thanks for taking the time and scoring your recent stay. We were so chuffed to make your stay pleasant, at ibis our guests are the most important thing ever and when we hear compliments it makes us have butterflies! We know that our future guests would also appreciate the kind words and tips and would appreciate if you could also share some comments on the global travel review site ‘’trip advisor’’. Here is the link; https://www.tripadvisor.com/UserReview-g186338-d289185-Ibis_London_Excel_Docklands-London_England.html Thanks again so much and hope you would come back and visit us soon! Aurelija Revuckaite Guest Experience Manager

Great price Great stay

TripAdvisor rating 5.0/5

Beez333 TripAdvisor review

Having never stayed in an ibis before I was apprehensive as I thought the cost would reflect the service and room, I was very wrong, for what we paid this was a great budget hotel. They room was adequate with a good hot shower and the bed was really comfortable so we slept really well. Breakfast was also good and the compare Sultan was really helpful he's an asset so thanks to him and all the staff. I would recommend this place and would stay here again.

Hey Beez333, Thank you for giving us a chance and sharing your experience! We're thrilled to hear that you had a great stay with us at ibis. It's fantastic to know that you found our budget hotel to be a pleasant surprise, with a comfortable room, good shower, and a cozy bed for a restful sleep. We're glad you enjoyed breakfast and that our staff, especially the helpful Compare Sultan, made your stay memorable. We appreciate your recommendation and look forward to welcoming you back for another great stay! Warm regards, Aurelija Revuckaite Guest Experience Manager

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Other web-users rate our hotel

  • 967 reviews 9.2/10 Location
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  • 38 reviews 8.2/10 WiFi
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  • 448 reviews 6.9/10 Breakfast
  • 286 reviews 5.7/10 Value
  • 149 reviews 8.1/10 Vibe

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