Novotel Berlin Am Tiergarten 4 stars

Customer review rating (ALL Rating) 4.7/5 3,493 reviews

Novotel Berlin Am Tiergarten - Image 1
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Description

Hotel extras

  • Conference hotel with 274 rooms & large meeting rooms

  • Family hotel with family rooms and children's play area

  • Close to convention centers and attractions

  • Business hotel with wellness area, fitness & roof terrace

  • Overnight stay for 2 children up to 15 years in parents' room incl.

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Hotel location

Novotel Berlin Am Tiergarten

Strasse des 17 Juni 106-108
10623 BERLIN
Germany

GPS:52.51423, 13.335386

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANT

At the Novo², you will be spoiled with modern interpretations of Mediterranean classics, vegan dishes and a children's menu. The Novo² is lounge, bar and eatery in one. End the evening relaxing on the terrace.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  3,493 reviews

TripAdvisor Rating  4.5/5  2,427 reviews

Certificate of excellence 2023

Well located

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

A very nice and quiet junior suite, good air conditioning. Too few sockets for today’s use of electronic devices. Otherwise everything was fine. A welcoming gift (fruits, candy, juice and water) was pleasant surprise.

Dear guest, We very much appreciate your comments regarding your stay at the Novotel Berlin Am Tiergarten and are very happy that you felt comfortable. In any case, you are right that technological progress has overtaken us after 20 years that our house has existed now. We are pleased to issue power strips at reception individually to our guests. You certainly understand that we cannot leave these unattached in the rooms. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gabriella Csontos Guest Relation

Customer review rating 3.0/5

Anonymous Families - Confirmed reviews ALL

I prefer to stay in accor properties usually because i know they provide a great experience without a doubt. I emailed property to maje sure my preferred bed type was arranged. They quickly responded me. I appreciate that. But when I checked in i felt like the room is dirty, bathroom room wasn’t cleaned properly, tea kettle and mugs were sticky I really didn’t want to touch them. I hope next time it will be a better experience gor me

Dear Emine, I very much regret that there was cause for criticism. The room request was TWIN and close to each other. Both rooms were close. The second room couldn't be a twin because it was occupied by 3 people and a family room with a double bed and a sofa bed was reserved for it. I am very sorry that one of the rooms did not appear to be clean. Of course that shouldn't happen. I recommend that all guests contact the reception staff immediately. They can react immediately and arrange everything to ensure that you get an appropriate room. I very apologize for the inconvenience. I would be happy to provide you with any further comments. I hope we can gain your trust again with one of your next bookings. You are always very welcome. Kind regards Gabriella Csontos Guest Relation

Nice room and well located

Customer review rating 4.0/5

Sammy H. Families - Confirmed reviews ALL

The location is not that bad after all

Dear Sammy H., We very much appreciate your comments regarding your stay at the Novotel Berlin Am Tiergarten. It always gives us joy when we can fulfill our guests' wishes promptly. Since direct contact with you was not possible, we had to keep waiting for an answer. I'm very sorry that this made things a little complicated. Thank you again for sharing your experience and we hope you will be very satisfied on your next visit. Sincerely, Gabriella Csontos Guest Relation

Lovely room, good location

Customer review rating 4.5/5

Siobh Families - Confirmed reviews ALL

For a family of four I booked a suite with breakfast. The room was large and well appointed. The hotel was clean. Staff were friendly. Right by a train station so easy transport. A lovely park across the road. Breakfast was substantial with enough options to please everyone.

Dear Siobh, We very much appreciate your comments regarding your stay at the Novotel Berlin Am Tiergarten. It is always a pleasure to receive positive feedback and a very exemplary behavior from you for the preservation of our earth. Thank you for your support. We hope that we can welcome you again and that your next visit will be as pleasant as the previous one. Sincerely, Gabriella Csontos Guest Relation

Well located

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Well located, nice and clean hotel. Loved it. We will diffently book this hotel again when visit Berlin.

Dear M., We very much appreciate your comments regarding your stay at the Novotel Berlin Am Tiergarten. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and are looking forward to welcome you again and hope your next visit will be as pleasant as the previous one. Sincerely, Gabriella Csontos Guest Relation

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Other web-users rate our hotel

  • 1,549 reviews 9.5/10 Location
  • 1,722 reviews 7.7/10 Room
  • 1,626 reviews 9.3/10 Service
  • 42 reviews 6.9/10 WiFi
  • 1,115 reviews 8.9/10 Breakfast
  • 671 reviews 7.7/10 Cleanliness
  • 160 reviews 8.6/10 Wellness Area
  • 119 reviews 8.8/10 Bar

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