Novotel Beijing Xin Qiao Hotel 4 stars

nice stay

These hotel has good location, where just in front of door's hotel walk to the subway, close to Tiannamen square, forbidden city & also just 1 subway station, for bus station that going to the Great Wall. During these winter, the lounge provide warm & good food to make my family enjoy cause no need to go outside when night time. The hotel provide good service & just need to improve for staff that able to speak English well, especially concierge Dept.

I recently decided to stay at this hotel due to its location which is EXTREMELY convenient. The hotel has a subway station DIRECTLY in-front of the hotel. I booked a room with club access, however the I would like to suggest to management to please increase staffing in the areas of FOH and BOH during your Club peak hours (i.e. Breakfast and Evening cocktails). Accommodation rooms were good, again I would like to suggest to do more preventive maintenance. Overall, I would suggest this hotel to fellow travelers who would like convenience of accessibility to sights in Beijing (i.e. Wangfujing Street, Forbidden City and Tianamen Square). The hotel has a giant map of Places of Interest in the lobby, and if you should have a look at it to see how convenient this hotel is.

Novotel Xinqiao in Beijing is conveniently located next Chong Wen Men subway station and is winthin walking distance to several malls. However, the hotel is old and our room was in need of some improvement. Overall its value for money given its close proximity to attractions.

Room is clean & comfortable. Great breakfast with many choices. Near subway station for line 2 & 5 and few large shopping mall. Very convenient for those use a lot of subway. Will stay again in future.

I was given a room filled with smoke smell at 10th floor And when asked to change it, was told that ai’ll be given a room at level 4 in which the bed is not new. Why would I want to pay the same rate for such a room? I cancelled and thus asked for a refund.

I must say I'm always very pleased with my stay at Novotel Beijing xinqiao whenever I’m on business visits in Beijing.Excellent customer service from front desk especially Julian always of his high level service ,as well thx goes to haidee and Amber for their kindness .Always will stay in Novotel xinqiao for my next business trip.

For €60 in a good area of Beijing, a price of € 60/night is of course very fair and probably in relation to the offered service. (I'm used to a higher standard (Sofitel, Pullman) and therefore probaly I had to acustomize a bit…). The two matters that were a little bit dissaponting were the breakfast environment which was all excepted cozy..) and the bedroom without a window to the outside…; But again, for € 60, fair deal!

Returned once more to be greeted by friendly and efficient staff. Ladies on 12 floor reception very accommodating to my requests as was the chef who not only remembered me but also how to cook my favorite breakfast. Thanks to Haidee for arranging my favorite room and room service ladies for their quiet and efficient manner in keeping my room )1234) clean and well stocked.

Employees were versed in English. Extreme cleanliness, friendly, helpful welcoming staff. Will definitely return. Great to meet both Julien and Hidday. Breakfast was excellent with a variety of items. We will definitely recommend to friends. Great location for public transit.

Atmosphere in the room was quite hot, no option to change the room temperature, really hard to sleep at night

This is my favorite Accor hotel in Beijing due to its unbeatable location right next to the metro station and within walking distance to Tiananmen Square and the Wangfujing shopping district. I found the check-in counter frequently understaffed and thus lines often get unnecessarily long (even for Accor premium members).

I booked 2 suites (loft) and i have to say everything else aside, it is value for money. And for the fact that accor provide free breakfast for up to 2 child below 16 yo is a plus for family travelers. As for the condition of the room, i have to say its old and dated (still clean). The phone set in the room cannot be dialed out to the reception/ housekeeping etc and it took me two calls on 2 different days to have someone to come and look at the problem. What happened is that all the shortcut buttons on the phone set are not working and I was told verbally to dial "53" if i need to call the reception. I highlighted that there was no written instruction about dialing "53" on the phone and will pose as a safety hazard if a guest is very ill and needs to seek help using the phone to contact the reception or operator. The most chirpy staff of all are the housekeepers and they never fail to greet me with their warm morning conversations and smile. Kudos to them on the 15th floor!

Better to use the executive club , the restaurant is too crowded and choice very low. Room needs to be refreshed

Friendly and efficient staff. Easy to get to anywhere in Beijing