Grand Mercure Brasilia Eixo Monumental

Grand Mercure Brasilia Eixo Monumental 5 estrelas

Classificação clientes Avis (Classificação ALL) 4.5/5 2.688 comentários

Ver em um mapa

Extras do hotel

  • Relaxe com uma estrutura completa. Piscina, sauna, spa e academia para o seu lazer e descanso

  • Utilize nossos serviços de lavanderia e estacionamento para o seu conforto

  • Realize eventos corporativos em nossas salas para até 300 pessoas

  • 06 minutos de carro até a Esplanada dos Ministérios

  • Distância de 13 minutos de carro até o Aeroporto de Brasília - Presidente Juscelino Kubitschek

Este hotel participa do Planet 21 e atua em favor da Hospitalidade Positiva.

Hotel ALLSAFE. Aprovado

Localização do hotel

Grand Mercure Brasilia Eixo Monumental

Setor Hoteleiro Norte quadra 5, Bloco G
70705913 BRASILIA
Brasil

  • De avião

    BRASILIA INTL A 15 km / 9,32 milhas

  • De helicóptero

    ESAF A 1 km / 0,62 milhas

GPS:-15.788328, -47.890239

Serviços de hotéis

Check-in a partir das - Check out até as

Em resumo
No local
  • Piscina
  • Estacionamento
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Bem-estar
  • Ar condicionado
  • Wi-Fi
  • Café da manhã
  • Bar
  • Salas de reunião

Nossas acomodações

O Grand Mercure Brasilia oferece em um ambiente confortável e moderno, quartos e suítes nas Categorias Standard, Superior, Suite Executive (02 ambientes) e Suite Deluxe (02 ambientes) todos com wi fi grátis.

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.5/5  2.688 comentários

Classificação no TripAdvisor  4.5/5  1.032 comentários

Certificado de excelência 2022

Excelent

Classificação TripAdvisor 5.0/5

mmp102 Negócios - Avaliação certificada TripAdvisor

Excelente hotel .Localization, Check in , check out, phone, reception, All serviçes,the best breakfast, the diferentes up grade rooms ( categoria programa fidelidade AccorHotels ), manager administration ,

Dear Mr. mmp102, We very much appreciate your comments regarding your stay at the Grand Mercure Brasilia Eixo Monumental. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Clerisson Guest Relations

This should by no means be a 5* hotel

Classificação TripAdvisor 2.0/5

Maja K Família - Avaliação certificada TripAdvisor

We had 2 deluxe rooms for our family at this hotel. At check-in we were told these rooms have been refurbished. Once you hear this you suppose it was recent however in this case this may meant it was done at some point after the initial construction. The condition of the rooms is appalling! Ours had the paint chipped off the surfaces of the furniture and the wallpaper damaged. The other had paint on the cupboard sliding doors scratched and damaged. The rooms did not have a bin in the room, shower cap (and the rest of the little things that come with it) and some toothbrush container/holder in the bathroom. In our room the shampoo refillable flask was empty! Apart from this the decor is dull. Starting off with the corridors that lead to rooms which have a blue wall to wall carpet and gray walls to the rooms which are all in gray with burgundy surface below the TV and white light! Totally lifeless with no view from 2nd floor whatsoever. We had no breakfast included thus did not go. This should by no means be classified as a 5* property and should cost way less than it did.

Dear, Mr. Maja, Thank you for choosing Grand Mercure Brasilia for your stay, and for sharing your experience with us! We are sorry to hear that the accommodations did not meet your expectations. Your feedback will be used to review and improve our services. Commitment to guest satisfaction is our main concern. We are looking forward to welcoming you again soon. Best Regards, David Clerisson Guest Relations

Pretty pictures, ugly reality

Classificação TripAdvisor 2.0/5

Miami1234534439 Couples - Avaliação certificada TripAdvisor

I am a guest right now. I would mention: valet watches guests get luggage and don’t offer help, but check in , lobby, breakfast and restaurants were nice. I got a junior suite and AC not working. Had to call maintenance twice. Also, room wasn’t made at 1:30 pm despite being away since 9 am and calling house keepers to come. Pool area got no towels, no bar. Gym is poorly equipped, rusty equipment and open to tropical temperatures. No AC. It does have a water filter but no cups. I called for cups and was told because of Covid no cups could be provided… below are pictures of gym, dirty walls , dry sweat stains around, definitely they are “very “ worried w Covid. Definitely not 5 or 4 stars.

Dear Guest, Thank you for choosing Grand Mercure Brasilia for your stay, and for sharing your experience with us! We are sorry to hear that the accommodations did not meet your expectations. Your feedback will be used to review and improve our services. Commitment to guest satisfaction is our main concern. We are looking forward to welcoming you again soon. Best Regards, David Clerisson Guest Relations

I recommend

Classificação TripAdvisor 5.0/5

Marco A Avaliação certificada TripAdvisor

Excellent staff and service. Very well located, great room service, polite and prepared staff. I always want to return. Extremely inviting and affordable price. Using my points just got better. I recommend!

Dear Mr. Marco, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jéssica Jacovetto Hospitality Supervisor

Noise

Classificação TripAdvisor 2.0/5

franciscocortesf2021 Negócios - Avaliação certificada TripAdvisor

There is a terrible noise in the room from the air conditioner. I couldn't sleep well the nights I stayed at the hotel. The air conditioning machine is inside the room, closed by a thin door, which cannot limit the noise. Room 105

Dear Mr. Francisco, Thank you for taking the time to tell us about your experience at the Grand Mercure Brasilia Eixo Monumental. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jéssica Jacovetto Supervisora de Hospedagem / Hospitality Supervisor

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 488 comentários 9.5/10 Localização
  • 1.127 comentários 7/10 Quarto
  • 1.102 comentários 8.3/10 Serviço
  • 35 comentários 6.5/10 Wifi
  • 575 comentários 7.4/10 Café da manhã
  • 353 comentários 7.3/10 Limpeza
  • 265 comentários 3.7/10 Custo-Benefício
  • 58 comentários 7.3/10 Piscina

Com a tecnologia Trustyou

Todos os nossos hotéis em BRASILIA