Grand Mercure Singapore Roxy 4 stars

Customer review rating (ALL Rating) 4.5/5 5,130 reviews

Grand Mercure Singapore Roxy - Image 1
Grand Mercure Singapore Roxy - Image 2
Grand Mercure Singapore Roxy - Image 3
Grand Mercure Singapore Roxy - Image 4

Description

Hotel extras

  • 1 min to Marine Parade MRT Station with direct service to Gardens by the Bay, Orchard and more

  • 576 spacious guest rooms from 345 sq.ft. (32 m²) onwards

  • Outdoor swimming pool

  • Award-winning F&B outlets

  • Complimentary Wifi and well-equipped Gym

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Grand Mercure Singapore Roxy

50 East Coast Road, Roxy Square, Marine Parade Rd
428769 SINGAPORE
Singapore

GPS:1.303559, 103.904625

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  5,130 reviews

Customer review rating 4.5/5

Cheryl L. J. Business - Confirmed reviews ALL

good overall - nice friendly staff and hotel was clean and had everything that was needed

Dear Ms J., Thank you for your kind words regarding your recent stay. We are delighted to hear that you found our hotel friendly, clean, and well-equipped. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Best Regards Alan Tay Guest Service Manager Grand Mercure Singapore Roxy Hotel

Customer review rating 5.0/5

I D. K. S. Business - Confirmed reviews ALL

Very well good greetings

Dear Mr I D. K. S., Thank you for your kind words regarding your experience at our hotel. We are pleased to hear that you were satisfied with the greetings you received during your stay. Your feedback is greatly appreciated and motivates our team to continue providing excellent service. Best regards, Alan Tay Guest Service Manager Grand Mercure Singapore Roxy Hotel

Customer review rating 4.0/5

Martha J. J. Business - Confirmed reviews ALL

Clean, pleasant rooms

Dear Ms Martha J. J., Thank you for taking the time to tell us about your experience at the Grand Mercure Singapore Roxy. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Elizabeth Chia Front Office Manager Grand Mercure Singapore Roxy

Customer review rating 5.0/5

Baruch B. Solo - Confirmed reviews ALL

Very good

Dear Mr B., Thank you for your positive feedback regarding your recent stay with us. We are delighted to hear that you had a good experience at our hotel and appreciate your kind words. Sincerely, Alan Tay Guest Service Manager Grand Mercure Singapore Roxy Hotel

Customer review rating 3.5/5

Tim H. Solo - Confirmed reviews ALL

Room and especially bathroom needs an update. But it's clean. Breakfast is great! Executive room is mediocre (just coffee, tea and a selection of soft drinks).

Dear Mr H., Thank you for your feedback. We are pleased to hear that you enjoyed the cleanliness of our facilities and the breakfast offerings. We take note of your comments regarding the updates needed in the room and bathroom, as well as the offerings in the executive room. Best regards, Alan Tay Guest Service Manager Grand Mercure Singapore Roxy Hotel

Other web-users rate our hotel

  • 1,996 reviews 9.7/10 Location
  • 2,133 reviews 7.3/10 Room
  • 2,326 reviews 9/10 Service
  • 50 reviews 7.4/10 WiFi
  • 936 reviews 8.2/10 Comfort
  • 859 reviews 7.4/10 Cleanliness
  • 585 reviews 5.9/10 Vibe
  • 558 reviews 8.1/10 Breakfast

Powered by Trustyou

Our other establishments nearby

All our hotels in Singapore