Grand Mercure Singapore Roxy 4 stars

Customer review rating (ALL Rating) 4.2/5 3,235 reviews

50 East Coast Road, Roxy Square, Marine Parade Rd, 428769 SINGAPORE, Singapore

Hotel extras

  • Outdoor Swimming Pool

  • 576 spacious guest rooms from 345 sq.ft. (32 m²) onwards

  • Complimentary WiFi

  • Award-winning F&B outlets

  • Well-equipped Gym

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Our accommodation(s)

Hotel location

Grand Mercure Singapore Roxy

50 East Coast Road, Roxy Square, Marine Parade Rd
428769 SINGAPORE
Singapore

GPS:1.303559, 103.904625

Telephone +65 6344 8000

Fax +65 6344 8010

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  3,235 reviews

TripAdvisor Rating  4.0/5  5,655 reviews

Certificate of excellence 2022

Great hotel in convenient location with friendly staff that make us feel at home

TripAdvisor rating 5.0/5

ChangKLow TripAdvisor review

We stayed in this hotel from 6 to 17 March 2023 and are frequent guests of this hotel whenever we visit Singapore. This is our first stay post pandemic and our 15 stays over the years. We were surprised that the hotel management was able to maintain the good staff over the last 3 years while most hotels were unable to do so. When we checked in the staff recognised us and were happy to see us back. This made us feel we are coming home. Most of the staff are new except for Venus, Eves and Iskandar. This hotel though old is in a great location with plenty of food outlets and convenience to move around Singapore. The bus stop is just right in front of the hotel. Breakfast is good with a great variety of foods. The waiting staff are great and in particular the Feast restaurant manager - Jojo Reyes Gutierrez whom we know during our previous stay, Alvin and Saran. They look after us and ensure we were well taken care off and also the chef Eric. The executive lounge - evening drinks and snack from 6 to 8 pm were well managed by Alvin and Saran. The concierge was well managed by Mutu and his staff were great and were delighted to see us back. Housekeeping is great and in particular Anson looking after level 15. We definitely come back to stay in this hotel again in our next trip to Singapore.

Good location, comfortable bed

Customer review rating 4.5/5

Meg Couples - Confirmed reviews ALL

Our stay was the final destination of a 5 week holiday. We'd stayed in 6 other hotels in USA & Europe, this was BY FAR the most comfortable bed. Location was pretty good. Had shopping centre across the street and a "wet market" with plenty of local food available. Hotel pool was lovely to cool off in the afternoon.

Dear Ms. W., We very much appreciate your great review regarding your stay at the Grand Mercure Singapore Roxy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Priscilla Ng General Manager Grand Mercure Singapore Roxy

Well located!

Customer review rating 4.0/5

Loren B. Families - Confirmed reviews ALL

Comfortable bed. Good variety of breakfast items. Well located.

Great room!

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Very friendly and helpful staff. You have everything you may need in your room.

Closet without bidet

Customer review rating 4.0/5

Vicky Z. Business - Confirmed reviews ALL

Please renovate your closet and add bidet. Thank You.

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Other web-users rate our hotel

  • 1,327 reviews 8.9/10 Location
  • 2,165 reviews 6.8/10 Room
  • 2,066 reviews 8.6/10 Service
  • 58 reviews 6.2/10 WiFi
  • 981 reviews 6.3/10 Cleanliness
  • 544 reviews 5/10 Vibe
  • 512 reviews 5.2/10 Amenities
  • 414 reviews 6.1/10 Breakfast

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