ibis budget Dandenong 3 stars

Customer review rating (ALL Rating) 3.5/5 136 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • 5 mins Drive to Dandenong CBD

  • 30 Mins to Dandenong Mountains

  • 10 mins to the Basketball Stadium

  • 1hr to Phillip Island Penguin show

  • 15 mins to 1000 steps and Parks

Our accommodation(s)

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Hotel location

ibis budget Dandenong

185-193 Princes Hwy, Cnr Edgewood Road
3175 DANDENONG
Australia

GPS:-37.973539, 145.200818

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

Breakfast

Non contractual photo

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.5/5  136 reviews

TripAdvisor Rating  3.0/5  143 reviews

Good location

Customer review rating 4.0/5

Udara G. Solo - Confirmed reviews ALL

Floor wasn’t cleaned properly No glass in the room

Dear Udara, We very much appreciate your comments regarding your stay at the ibis budget Dandenong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Budget

Fair stay

Customer review rating 3.5/5

Rosemary L. Families - Confirmed reviews ALL

This was the second time we stayed here. We were satisfied but our first stay was excellent. Nothing was too much work for the staff and cleaners. We didn’t have to ask for anything, the staff would be asking us if we were short of anything, even knocking on our door to see if we required or run out of anything. This time we did have to chase around to get some essentials we required. Overall the stay was fair.

Dear Rosemarie, We very much appreciate your comments regarding your stay at the ibis budget Dandenong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Budget

Well located for our purpose

Customer review rating 4.0/5

R M. Couples - Confirmed reviews ALL

Service was good, booking easy. Accommodation basic but well presented. Suited us for a budget price.

Dear Rowland, We very much appreciate your comments regarding your stay at the ibis budget Dandenong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Budget

Friendly, good location

Customer review rating 4.5/5

Dalena Couples - Confirmed reviews ALL

We had to stay in Dandenong for our car to be serviced. As a budget Ibis, it was just as we expected, no bells and whistles, but comfy, clean and friendly welcome

Dear Dalena, We very much appreciate your comments regarding your stay at the ibis budget Dandenong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Budget

Poor Customer Service

Customer review rating 0.5/5

Tony D. Business - Confirmed reviews ALL

I'm very disappointed with my most recent stay at Ibis Dandenong, a place I stay regularly when in Melbourne for business. I was rung on the day I was checking in when driving from Sydney, and asked when I would be arriving, when I told caller that I would be there between 7:30 & 8:30 they informed me that it was too late and would sell my room, I asked why it was to late as my booking confirmation and the hotel information says that reception is open till 10pm, the caller said their hotel policy was final check in had to be completed by 7:45 otherwise the would sell my room to someone else!! So I therefore had to drive 5hrs straight so as to arrive by 7:45 and get my room, which when I got into the room there were no towels to have a shower!!!

Dear Anthony, Thank you for taking the time to tell us about your experience at the ibis budget Dandenong. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ibis Budget Dandenong

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Other web-users rate our hotel

  • 111 reviews 9.1/10 Location
  • 418 reviews 4.1/10 Room
  • 233 reviews 7.1/10 Service
  • 14 reviews 4.5/10 WiFi
  • 245 reviews 3.8/10 Comfort
  • 243 reviews 3.1/10 Cleanliness
  • 121 reviews 1.5/10 Amenities
  • 35 reviews 2.2/10 Breakfast

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