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ibis World Trade Centre Dubai Hotel 2 stars

Customer review rating 4.1/5 3,387 reviews

ALLSAFE approved hotel

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ibis World Trade Centre Dubai
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+ 16 Services

Hotel extras

  • Direct access to Dubai World Trade Center

  • Free WIFI

  • 15 minutes' drive to Dubai International Airport

  • Walking distance to World Trade Center Metro

  • Free daily shuttle

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Laundry
Leisure and activities
  • Pool (nearby)
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
  • Snack & beverage machine
Business services
  • Conventions hotel
  • Copy/print service available Paying

Hotel location

ibis World Trade Centre Dubai

P O Box 9544
Sheikh Zayed Road
PO Box 9544
9544 dubai
united arab emirates

Tel: +97143324444

Fax: (+971)4/3311220

Check-in from 14h00

Check out up to 12h00

  • By plane

    DUBAI AIRPORT At 9.1km / 5.65 miles

  • By car

    SHEIKH ZAYED ROAD At 0.5km / 0.31 miles

GPS :25.223522, 55.284389

Our accommodation(s)

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Our restaurants and bars

CUBO RESTAURANT

Type of cuisine: Italian

Fresh Italian pasta and homestyle cuisine is the specialty of Cubo Pasta Restaurant. Offering a range of al a carte options, including a live cooking counter. Cubo promises tasty Italian cuisine at great value for money with friendly service.

CHIANTI'S BAR

Visit Chianti wine bar for an aperitif or after dinner drink. Sample from a selection of Italian and New World Wines accompanied with Antipasti and Spuntini platters available from the bar.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday Closed
  • Friday Closed
  • Saturday
  • Sunday

Our guest reviews for
ibis World Trade Centre Dubai

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

3,387 reviews

TripAdvisor Rating 4.0/5

1,579 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Good location

Customer review rating 4.0/5

Allwyn R. D. Couples - 07/09/2021 Confirmed reviews ALL

The hotel is at a good location, close to the WTC metro station and easy access to most restaurants and places. Reasonable cost per day, friendly staff, clean hotel and good variety of dishes at breakfast. You can even tell them what you’d like to eat at breakfast for the next day and they accommodate your request. Overall we had a pleasant stay and will be back next time we come to Dubai.

Dear Allwyn D., We thank you for choosing ibis World Trade Centre as your hotel of choice during your recent stay. We are glad to read that the hotel's cleanliness, the breakfast and our team's great hospitality. It is inspiring to learn that our guests are happy and satisfied as a positive guest experience is something we endeavor to achieve every day. We look forward to welcoming you again soon to the hotel. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central
Customer review rating 5.0/5

Mohammed N. Solo - 03/09/2021 Confirmed reviews ALL

Nice hotel with excellent staff

Dear Mohammed N., Thank you very much for choosing Ibis World Trade Centre for your recent stay in Dubai. It is always inspiring to receive a positive feedback from a satisfied guest. A positive guest experience is something we endeavor to achieve every day. We look forward to the pleasure of welcoming you again soon. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Awesome service rozma and lala

Customer review rating 5.0/5

Sham Couples - 02/09/2021 Confirmed reviews ALL

It was really awesome as usual every time rozma and lala make our stay extra mile . I have one suggestion If ibis start room service food and beverage it would be great.housekeeping cleanliness and staff service no words they do great job . Thank you for every one make our stay wooow .THANK YOU ROZMA MY SPECIAL ONE.

Dear Sham, We very much appreciate your positive feedback regarding your experience at ibis World Trade Centre and we are glad to read that the hotel's cleanliness and the team's great hospitality especially that of Rozma and Lala was to your satisfaction. A positive guest experience is something we endeavor to achieve every day and rest assured you comment regarding the room service is well received and has been shared with the management team. We hope to welcome you again in the near future. Stay Safe! Sincerely yours, Mohsin Yaqoob Cluster Hotel Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

well located

Customer review rating 4.0/5

Prasad G. R. Business - 27/08/2021 Confirmed reviews ALL

polite and good reception staff

Dear Prasad Guru r., We thank you for choosing ibis World Trade Centre as your hotel of choice during your recent stay. It is inspiring to learn that our guests are happy and satisfied as a positive guest experience is something we endeavor to achieve every day. We appreciate that you took the time to share with us your positive feedback. We look forward to welcoming you again soon to the hotel. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Well located

Customer review rating 4.5/5

Mary K. Friends - 24/08/2021 Confirmed reviews ALL

Excellent staff, miss Rozme (receptionist) was outstanding with her service. She made our stay memorable by organising our trip eg Dessert Safari, cruise, taxi etc. my son ( 5 years old ) is already looking forward to see her again.

Dear Mary K., We very much appreciate your positive feedback regarding your experience at ibis World Trade Centre and we are glad to read that the hotel's convenient location, the team's great hospitality especially that of Rozma was to your satisfaction. A positive guest experience is something we endeavor to achieve every day and we are pleased to learn that we were able to make your stay an overall great experience. We hope to welcome you again in the near future. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Good

Customer review rating 3.5/5

Nilufar Couples - 19/08/2021 Confirmed reviews ALL

Good location, very clean , but very small room

Dear Nilufar, Thank you for taking the time to complete our online guest questionnaire regarding your recent experience at Ibis World Trade Centre. A positive guest experience is something we endeavor to achieve every day and we are pleased to learn that you were happy with the hotel's convenient location and cleanliness. We hope to welcome you again in the near future. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Exceptional & Impeccable Service

Customer review rating 5.0/5

Cecilia S. D. Couples - 18/08/2021 Confirmed reviews ALL

Staff of the Hotel very helpful I had celebration just not one but my husband arrived a year later to Dubai because if pandemic situations and it was our 5th Anniversary , His 31st Birthday and He even Arrived on 15th Aug. and they made our room with so much love beautiful decor , a complimentary cake and even on higher floor. Such a wonderful expression just not that Even we were given complimentary Lunch vouchers by Lala from Reception What a Delight it was just like a cherry on top of cake . I cannot wait to visit Ibis World Trade centre again. Just not this My husband forget his locket in bathroom and we remembered it later therefore I called and Jamal from front office quickly responded and said its kept safe in front office i can pass anytime and pick up my lost item. Such a wonderful and a pleasant stay. Thank you all for making our 2 days such a special enhancement. Will surely recommend your hotel. Even we had lunch in Novotel the Lady Jillian was very helpful with lunch orders and recommendation. Thank you Team.

Dear Cecilia S., Thank you very much for choosing Ibis World Trade Centre for your recent stay in Dubai. It is always inspiring to receive a positive feedback from a satisfied guest. A positive guest experience is something we endeavor to achieve every day. We look forward to the pleasure of welcoming you again soon. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Nothing

Customer review rating 0.5/5

Ahmed Solo - 12/08/2021 Confirmed reviews ALL

First the room has smell once I reach there . I found one mask inside the room not belong to me that means room not cleaned well . Last I forgot my I phone charger inside the room and once I reach home I found that I lost it then I remember it’s in the room of the hotel

SUPERB

Customer review rating 5.0/5

Lorraine Couples - 09/08/2021 Confirmed reviews ALL

1. Making a reservation, I called through FEX booking and Ms. Louella handle my reservation very informative. 2. Upon check-in Atai and Rozma was excellent for their customer service skill, very approachable and my preferences is granted. 3. Checking out is not hassle at all.

Dear Lorraine , We thank you for choosing ibis World Trade Centre as your hotel of choice during your recent stay. It is inspiring to learn that our guests are happy and satisfied as a positive guest experience is something we endeavor to achieve every day. We appreciate that you took the time to share with us your positive feedback. We look forward to welcoming you again soon to the hotel. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Great location and wonder stay

Customer review rating 5.0/5

Sumaiya Families - 08/08/2021 Confirmed reviews ALL

The hotel was very welcoming and had a wonderful stay with my family. Convenient and beautiful location. Hotel was very friendly and attentive to needs. Would recommend here!

Dear Sumaiya, We very much appreciate your positive feedback regarding your experience at ibis World Trade Centre. A positive guest experience is something we endeavor to achieve every day and we are pleased to learn that the hotel's convenient location and your overall stay. We hope to welcome you back again in the near future. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Wonderful Staff. Value for Money

Customer review rating 5.0/5

Hanifa N. Solo - 03/08/2021 Confirmed reviews ALL

I was have a nightmarish friday night but the nice staff saved the day. The bed was especially comfy and to put it simply, i slept my worries always ☺️. I found myself with no place to go after work cause of some issues at our villa and well, here i was, agitated, frustrated and all the negative emotions, i went to check in and myself smiling through the misery cause the staff, Mr.Jamal was so nice, attentive and truly tended to all my concerns. Thank you so much for the wonderful experience. I’ll surely be back but strictly for leisure next time ✌

Dear Hanifa N, Thank you very much for choosing Ibis World Trade Centre for your recent stay in Dubai. It is always inspiring to receive a positive feedback from a satisfied guest. A positive guest experience is something we endeavor to achieve every day. We look forward to the pleasure of welcoming you again soon. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Good

Customer review rating 4.5/5

Suresh K. J. Families - 01/08/2021 Confirmed reviews ALL

Very good comfortable room nice hotel I had good time

Dear Suresh Kumaran j., We very much appreciate your positive feedback regarding your experience at ibis World Trade Centre. A positive guest experience is something we endeavor to achieve every day and we are pleased to learn that we were able to make your stay an overall great experience. We hope to welcome you again in the near future. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

well location

Customer review rating 4.0/5

Mohan Couples - 29/07/2021 Confirmed reviews ALL

We are happy

Dear Mohan, Thank you for taking the time to share your experience with us and we are glad to read that the hotel's convenient location and your overall stay was to your satisfaction. Your feedback is essential to us, in our effort to offer every one of our valued patrons a pleasant stay. We hope you will give us another opportunity to welcome you back again in the near future. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central
Customer review rating 5.0/5

Shameem Friends - 22/07/2021 Confirmed reviews ALL

It was really awesome and wifi is getting better but need to improve more .

Dear Shemeem, Thank you for taking the time to share your experience with us. Your feedback is essential to us, in our effort to offer every one of our valued patrons a pleasant stay. Rest assured that your comment regarding the WiFi is well noted and has been shared with the respective team as this is not indicative to the standards we aspire to offer to our valued guests. We hope you will give us another opportunity to welcome you back again in the near future. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Good just for Sleeping

TripAdvisor rating 3.0/5

mrubinger Business - 23/02/2021 TripAdvisor review

Its a hotel to get in the room when you are very tired. we gort 3 rooms all of them had leaking in the shower box. You finish the shower with more wather out then inside the box. My refrigerator took 3 days for change for malfunction. I have to thank Srivatsa that was the one who solved all these problens for us. Also the brakfast is outside the hotel. .half a mie far away.

Dear Valued Guest, Thank you for taking the time to share with us your experience regarding your recent stay at Novotel World Trade Centre. At Novotel, we strive to provide a superior service for every customer and we are glad that our associates were able to leave a positive impact in your stay. We have shared your feedback with the entire team as this will serve as an encouragement to him to continue delivering great services to our valued patrons. We look forward to the next time we get to welcome you back at the hotel. Stay Safe! Kind Regards, Anoop Dhondoo Cluster General Manager

The Hotel Needs Renovation and the rooms needs u[grading in terms of its equipment TV and so.

TripAdvisor rating 3.0/5

Kwazani Business - 15/02/2021 TripAdvisor review

Great Location but Old Furniture. The Location of the Hotel is so good. However, the Furniture, the rooms, and the outdoors need full renovation. Going for breakfast in the other Ibis Hotel was not comfortable. Also, the housekeeping was not as expected. I had to buy water in one of the night because the never respond to my request of bringing water to the room, as I did not find any in that night.

Dear Valued Guest, We very much appreciate your wonderful review and it is indeed a pleasure to read that overall you had a fair stay and that you with us. Rest assured your comment regarding a certain aspect during your stay is well received and has been shared with the concerned management to further enhance on our guest's experience. Thank you for choosing to stay with us and we look forward to welcoming you again soon. Stay Safe! Warm Regards, Anoop Dhondoo Cluster General Manager

Not the IBIS standards

TripAdvisor rating 3.0/5

mounir_khoury Business - 09/01/2021 TripAdvisor review

You can kiss the All Safe slogan good Bye when simple cleanliness and hygiene norms are not respected. Bath tub walls are not clean, old hair on it. the smell in room was not pleasant, i couldn't change because of Covid restrictions i am following. i did the online check-in as it was predicted to arrive very late to check in and i presumed finding my room keys ready, instead i had to make the check in again ! i booked a bed and breakfast, only to know the following day that their all-day dining is closed and i had to take a 5 minutes walk to a nearby Ibis premise to have my breakfast and that kept me hesitating since my PureHealth Covid test results wasn't out yet and i was not clear to move out of my location, so i couldn't have my breakfast the first day ( 2 nights stay) ! only the second morning when my test results tuned out negative i took the hassle to walk for my breakfast. they've could simply mentioned that breakfast is not available and not charge me for it. finally, the internet Wifi was sooooooo bad ( not acceptable for a business type hotel) and i was using the nearby convention hall ( world trade center) wifi free connection ( very low because of distance) to do my work while staying at the hotel. Very Bad experience especially that i had to be confined until my Airport covid results were out.

Dear Valued Guest, Thank you for taking the time to share your experience with us. We understand that your stay did not meet your expectations and we would like to offer you our sincerest apologies for any inconvenience we may have caused you. Your feedback is essential to us, in our effort to offer every one of our valued patrons a pleasant stay. We appreciate your comments concerning your stay and we would like to inform you that anything brought to our notice, is treated with the care and attention it deserves. Rest assured that your comments are well noted and have been shared with the management team as this is not indicative to the standards we aspire to offer to our valued guests. We hope you will give us another opportunity to welcome you back again in the near future. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager

Horrible stay in heart of Dubai

TripAdvisor rating 2.0/5

A3064SHabdullahk Couples - 05/01/2021 TripAdvisor review

Room needs immediate cleaning and sanitation. No idea how the All Safe sticker has been provided to this hotel with such disgusting rugs and dirty walls. There is no way the rooms are being monitored for cleanliness (proof of pictures attached) Unbelievably unhygienic. Would not recommend. The rug under the bed was stained and very dirty (room 331). Hotel should be ashamed, if you’re not ready to reopen the hotel in pandemic, then don’t open it! Totally overpaid for my stay during NYE. Did not expect this compared to the standards I am used to with other Accor properties. Additional negative: - fridge in room not working as the electricity cable has issues with the outlet and could hear the static noise (switched it off to avoid an issue) - no parking on site. You have to park at the Ibis one central across the street and come walking (let’s not start about the parking at the other ibis, it’s a nightmare to park there. Absolutely no signs/directions where to park so you’re closer to the ibis one central elevators) - kettle was so dirty when I opened it like someone had literally boiled puke. Should have taken a picture before I gave to housekeeping who was similarly shocked by how disgusting it was inside. Immediately replaced it (she told me that Ibis had reopened the night or two nights ago and they didn’t have enough time to clean all the rooms; what are the chances you wanted to open the hotel in any way or form just to have a full booking during NYE?) really disappointed - asked room service only to replace coffee powder the next morning and change the mugs. Came back to find the same used mugs and the used coffee bags were still on the table with some new ones “thrown” on the side. I mean c’mon, I am almost certain you can do better even for a budget hotel. Budget doesn’t mean quality must be bad. Positive: - Great location in heart of dubai - Free parking at the other nicer-looking Ibis across the street - Free wifi

Dear Valued Guest, Thank you for taking the time to share your experience with us. We understand that your stay did not meet your expectations and we would like to offer you our sincerest apologies for any inconvenience we may have caused you. Your feedback is essential to us, in our effort to offer every one of our valued patrons a pleasant stay. We appreciate your comments concerning your stay and we would like to inform you that anything brought to our notice, is treated with the care and attention it deserves. Rest assured that your comments are well noted and have been shared with the management team as this is not indicative to the standards we aspire to offer to our valued guests. We hope you will give us another opportunity to welcome you back again in the near future. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager

Less than expected

TripAdvisor rating 2.0/5

ahmed_saidawi 03/01/2021 TripAdvisor review

Stayed for few nights, expected a limited features as this is a budget hotel, however; many things seemed to be even less than a budget hotel. On arrival water wasn't warm enough, next night was fine. TV model and size seems to be from old ages. Room housekeeping services 3/5. Reception service (3.5/5). Parking facility is (0.5/5), its better not to give parking rather than the provided option of parking in a nearby facility where you have to walk 5 mins back and forth. (After NYE I came back around 5am, and was stuck in the basement of this facility looking for an exit because its Friday and doors are lock, I had to walk out from the vehicles entrance route). Room cleanliness (3/5), Room facilities (1/5).

Dear Valued Guest, Thank you for taking the time to share your experience with us. We understand that your stay did not meet your expectations and we would like to offer you our sincerest apologies for any inconvenience we may have caused you. Your feedback is essential to us, in our effort to offer every one of our valued patrons a pleasant stay. We appreciate your comments concerning your stay and we would like to inform you that anything brought to our notice, is treated with the care and attention it deserves. Rest assured that your comments are well noted and have been shared with the management team as this is not indicative to the standards we aspire to offer to our valued guests. We hope you will give us another opportunity to welcome you back again in the near future. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager

Excellent service

TripAdvisor rating 5.0/5

ad-hime Business - 18/09/2020 TripAdvisor review

I actually stayed in ibis central one as the ibis trade Centre First is under renovation. I must say that my overall experience was excellent. Amazing thoughtful and very helpful.The food was very tasty as well. I highly recommend the hotel

Dear Valued Guest, First and foremost, we would like to thank you for choosing Novotel as your hotel of choice during your recent visit. We greatly appreciate you taking time to leave us a positive review and we are pleased to learn that your overall experience was a pleasant one. We are happy that the services of our staff and your overall experience met your expectations. We hope that we will have the opportunity to welcome you back in our hotel soon. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager

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