ibis budget Reims Thillois 2 stars

Customer review rating (ALL Rating) 4.6/5 1,390 reviews

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Description

Hotel extras

  • A few minutes from downtown Reims, the A4 and A26.

  • Free enclosed outdoor car park

  • Free Wi-Fi and air conditioning

  • Many restaurants nearby

  • Reception available 24/7

Our accommodation(s)

Hotel location

ibis budget Reims Thillois

Parc Millésime, RN 31
51370 THILLOIS
France

GPS:49.254669, 3.967942

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

3 breakfasts

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,390 reviews

TripAdvisor Rating  4.0/5  804 reviews

exceptionally friendly front desk team

Customer review rating 4.0/5

Dre Business - Confirmed reviews ALL

all good except not having at least a proper (small) table in the room is not adequate for the room rate

Dear Mr. ANDRE M., Thank you for taking the time to leave us a comment and a good score! We're happy to read you enjoyed your stay at our hotel. We're sorry the small table wasn't large enough for you. We also have a breakfast room with proper tables that you may use during your next stay. We hope to welcome you again soon. Kind regards, Reception Team, ibis budget Reims Thillois

Good location

Customer review rating 3.5/5

Paul S. Couples - Confirmed reviews ALL

Very close to A26. Our needs were met for an overnight stay. Ample food outlets close by if needed. I booked there in July this year with Booking.Com but this time I went directly to Accor Hotels which was cheaper. Only complaint I have is the small pillows & lack of them.

Dear Mr. PAUL S., Thank you for taking the time to give us your feedback.As you mentioned, our hotel is well-located, surrounded by many restaurants, a cinema and a bowling. The motorway is nearby, too. We hope to welcome you again soon. Kind Regards, Reception Team ibis budget Reims Thillois

rude and appalling manager.

Customer review rating 0.5/5

Nic P. Solo - Confirmed reviews ALL

Having stayed at Ibis many times, this time was totally ruined by the appalling manner of the duty manager 'Henry'. Having enjoyed my breakfast I was about to leave and was stopped rudely and embarrassingly in front of all the other guest by the manageress at the desk. She abruptly told me that I could not take an apple (1 apple) from the breakfast area. I said I have paid for my breakfast and this is just an apple. She continued that I must pay extra for the apple if I was to take it on my journey. I asked 'are you serious?' and she continued with her rudeness "yes you must put it back or pay for it!" I left the hotel fuming with rage at her behaviour and request the opinion of senior management from Ibis as to her behaviour and atrocious customer manner.

Dear NIC P., Thank you for taking the time to give us your feedback after your stay in our hotel in Thillois. Indeed, the breakfast is a buffet, it means you can eat how much you want on site as in any all you can eat buffet if you want to take something to go, there’s or the possibility to buy a “Take away breakfast” (something to drink with something to eat) or just to buy a coffee, a croissant, an apple, … We hope you’ll understand this point of view. Best regards, Ibis Budget Reims Thillois team

Such helpful and friendly staff

Customer review rating 5.0/5

Mike N. Couples - Confirmed reviews ALL

The Ibis Budget Hotel is well located with lots of restaurants within a 5 minute walk or less. There is also a bowling alley right next door if you need to keep children entertained. Secure parking. Excellent value for money and a great breakfast. Both the receptionist and catering staff were helpful and friendly. We would certainly stay there again.

Good stay and good parking for my car

Customer review rating 5.0/5

Ukalia L. A. Business - Confirmed reviews ALL

Good

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Other web-users rate our hotel

  • 797 reviews 9.6/10 Location
  • 1,051 reviews 6.9/10 Room
  • 1,219 reviews 9.7/10 Service
  • 5 reviews 8.7/10 WiFi
  • 605 reviews 8.9/10 Cleanliness
  • 514 reviews 8.4/10 Breakfast
  • 103 reviews 9.2/10 Vibe

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