ibis budget Reims Thillois 2 stars

Customer review rating 4.4/5 3,989 reviews

ibis budget Reims Thillois
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Room 1

Number of guests
Children's age

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When making a booking at this hotel:

  • I do not earn points

  • I cannot use my points

  • I do not benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • Numerous partner restaurants nearby

  • Free enclosed outdoor car park

  • New comfortable Sweet Bed by ibis bedding

  • Close to the A4 and A26 highways. Easy access to Rheims city center and Champagne vineyards

  • A team on hand 24 hours a day

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Air conditioned
  • Languages spoken at the hotel
Catering
  • Breakfast
  • Snack & beverage machine

Hotel location

ibis budget Reims Thillois

Parc Millésime, RN 31
51370
thillois
france

Tel: +33892680873

Fax: (+33)3/26841178

Contact email

Check-in from 12h00

Check out up to 12h00

  • By plane

    AEROPORT PARIS CDG At 125km / 77 miles

  • By car

    CROISEMENT A4 A26 At 0km / 0 miles

  • By car

    Sortie 22 At 0km / 0 miles

  • By train

    GARES TGV OU CENTRE At 5km / 3 miles

GPS :49.254669, 3.967942

Our accommodations

TRIPLE - Room with a large bed and a bunk bed

  • Max. number of persons: 3
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products

TWIN - room with twin beds for up to 2 people.

  • Max. number of persons: 2
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products

Standard Room for disabled guests, with 1 double bed

Accessible room
  • Max. number of persons: 2
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
Rooms

Our guest reviews for
ibis budget Reims Thillois

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

3,989 reviews

tripadvisor

TripAdvisor Rating 4.0/5

754 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Saved the day!

Customer review rating 4.4/5

Dimitri H. Couples - 28/03/2020 Confirmed reviews ALL

We were booked at another hotel on the way home from the Alps, which closed two hours before we arrived. So, in a hurry, we booked this Ibis Budget an hour's drive away, which we know well from previous regular stays, and got a bed for the night and a basic breakfast in a bag to see us on our way. The staff, apart from being dressed in protective overalls and wearing masks and gloves, were as friendly and helpful as ever. The hotel is in the process of refurbishment and our room was newly done, with a bathroom worthy of a four star hotel. We'll be back...

Dear Mr H., We very much appreciate your comments regarding your stay at the hotel ibis budget Reims Thillois. It is always a pleasure to receive such positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services, despite those very difficult times we are currently living. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than this one, under much better circumstances ;) Yours sincerely, The team of your hotel ibis budget Reims Thillois

Nice stay

Customer review rating 4.4/5

Daren Couples - 20/03/2020 Confirmed reviews ALL

Very clean room and facilities. Easy access. Only issue was I have walking difficulties and was placed on the top floor.

Dear Mr W., We very much appreciate your comments regarding your stay at our hotel ibis budget Reims Thillois. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We apologize again as regards your room on the top floor. As the ground floor is currently under refurbishment, it was not possible to give you a room with an easy access. Of course we are looking forward to seeing you at better times so you can enjoy your stay better in a room designed for you :) Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one! Yours sincerely, The team of your ibis budget Reims Thillois

well located

Customer review rating 4.4/5

Daniel D. Couples - 19/03/2020 Confirmed reviews ALL

When we entered the hotel it was like a building site, workers in boiler suites running in corridors, otheres painting walls or fixing doors, carpets full of debris. This was a stay on 12th March to 13th March. I had another booking for a one day on14th to 15th March which I cancelled and was told that I could not get a refund because the booking was non callensation. The booking reference was JDLDLGPC. I request that the money to be refunded.

Dear DANIEL D., Thank you for taking the time to tell us about your experience at the ibis budget Reims Thillois. As a commercial gesture under this exceptional circumstance, we offer you a refund. Please send us your full bank references (IBAN , BIC/Sort code/ bank name) for the transfer as the following email : h3… We remain at your disposal, Best regards, Fanny Citharel Deputy Manager Sincerely, ibis budget Reims Thillois

Refurbishment

Customer review rating 4.4/5

Anonymous Couples - 18/03/2020 Confirmed reviews ALL

The combining of the toilet and bathroom is less convenient for the privacy of multiple guests. Getting close to the arrow mirror is difficult, the hall mirror is not well lit. The area of table surface has been reduced. The older layout was preferable.

Dear Mr J., Thank you for taking the time to tell us about your experience at the ibis budget Reims Thillois. I am sorry that your experience did not meet your expectations; please allow me to express our sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We regret but understand the new layout is not to your liking, it is unfortunately impossible to make everyone happy with room layouts, this is the reason why we make sure you spend a very nice time in our hotel, providing you quality service at any time. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Yours sincerely, The team of your hotel ibis budget Reims Thillois

Good as always

Customer review rating 4.4/5

Anonymous Couples - 17/03/2020 Confirmed reviews ALL

A very welcome stop over - especially as we were repatriating on account of CoViD-19. Good to see extra measures in place such as preset and wrapped breakfast settings.

Dear Mr M., We very much appreciate your comments regarding your stay at our hotel ibis budget Reims Thillois. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Moreover we are glad you enjoyed the way we welcomed you at the front desk. It is very important for us that you feel like home after your first step into the hall, especially during those difficult times! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, The team of your ibis budget Reims Thillois

Very good

Customer review rating 4.4/5

Ron Couples - 12/03/2020 Confirmed reviews ALL

Good

Dear Mr D., Thank you very much for your feedback! It is a real reward for our team to know you left so satisfied and we will make sure your next experience among us is at least as enjoyable, if not even more! Yours sincerely, The team of your Ibis Budget Reims Thillois

Handy location with very friendly staff

Customer review rating 4.4/5

Katherine C. Families - 02/03/2020 Confirmed reviews ALL

Convenient for the motorway. Comfortable rooms. Very friendly staff and good value.

Dear Mrs C., We very much appreciate your comments regarding your stay at our hotel ibis budget Reims Thillois. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, The team of your ibis budget Reims Thillois

Well located but smelt of smoke and cold.

Customer review rating 4.4/5

Anonymous Families - 01/03/2020 Confirmed reviews ALL

We arrived at midnught French time with another customer parked across the entrance. I waited at the check in for 10-15mins before I was able to check in with the only acknowledgement that the customer moved. Arriving at the room, the window was open so the room was cold. The tv protruded into the room and difficult to move around. Then the bed linen smelt of smoke!! The breakfast was good. The morning staff member was defensive when I said that the room was cold and smelly.

Dear Mrs C., Thank you for taking the time to tell us about your stay at our hotel ibis budget Reims Thillois. We are genuinely sorry that your experience did not meet your expectations; allow us to express our sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are focused in preventing future occurrences. We would like to reiterate our commitment to high quality standards, and we personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Ibis Budget in order to regain your trust, especially since we are entirely refurbishing our hotel for your comfort. Kind regards, The team of your hotel ibis budget Reims Thillois

Friendly & Comfortable

Customer review rating 4.4/5

Andy W. Couples - 01/03/2020 Confirmed reviews ALL

The receptionist, Matthieu, dealt with our request to change our room from a twin to a double not just professionally but with genuine friendliness, speaking French to my wife (who speaks good French) and flawless English to me (because my French is limited). Our room had already been given a makeover and was much nicer than a similar room I had last year. His recommendation of where to eat was also spot-on and we got the discount he mentioned we would get if we presented out ibis receipt. All in all as good an overnight stop as we could expect and I have no doubt we'll be back again next year.

Dear Mr W., Thank you so very much for taking the time of leaving us your feedback after your stay in our hotel, it is such a pleasure and a real reward to read such positive comments ! We are already looking forward to welcoming you again in our entirely refurbished hotel, but our welcome will still be warm and "wonderful", you can be sure of that! :) See you soon in the city of champagne! Kind regards, The team of your hotel Ibis Budget Reims Thillois

Top

Customer review rating 4.4/5

Nuts Families - 01/03/2020 Confirmed reviews ALL

Prima

Dear Mr V., What a joy it is to receive such positive feedback! It is a real reward for our team to know you left so satisfied and we will make sure your next experience among us is at least as enjoyable, if not even more! Yours sincerely, The team of your Ibis Budget Reims Thillois
Customer review rating 4.4/5

B. Families - 28/02/2020 Confirmed reviews ALL

The staff was very attentive and welcoming. The refurbished rooms have a very nice design (and full on bathroom!). And if travelling with a toddler, there is a soft play centre right opposite the hotel, which is great to help them enjoy the journey

Dear Mrs B., We very much appreciate your comments regarding your stay at our hotel ibis budget Reims Thillois. It is always a pleasure to receive such positive feedback. I will share your comments with our team. I am sure that your comments will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Receiving the maximum score is a great source of motivation, trust us ^^ Thank you again for sharing your experience, we will definitely make sure that your next visit is as pleasant as the previous one. Kind regards, The team of your hotel ibis budget Reims Thillois

Our stay was ideal for our purpose.

Customer review rating 4.4/5

Ian R. Couples - 27/02/2020 Confirmed reviews ALL

We regularly stay at this hotel on our way to visit our Daughter in the Haute Savoie. It is an ideal overnight stopover from the Channel Ports. Everything was very good, but we were disappointed that only two dogs are permitted. We've had to dogs for a long time & usually bring them with us. But we've recently added a new puppy to our family making 3 dogs in all. It would be nice if we could still use this hotel with all 3 of our dogs.

Well worth a visit.

Customer review rating 4.4/5

Christine &. K. B. Families - 24/02/2020 Confirmed reviews ALL

Thus hotel offers good value, rooms clean and comfortable and a lovely shower. Also being able to have hot water in the reception to make a cup of tea is great Also when we arrived in Saturday the lady on reception was extremely pleasant and helped us with a choice of restaurant, the young man was also very good.

Dear Mr and Mrs B., What a joy it is to receive such positive feedback! It is a real reward for our team to know you left so satisfied so that you left us the maximum scores :) We will make sure your next experience among us is at least as enjoyable, if not even more with a fully refurbished hotel! Yours sincerely, The team of your Ibis Budget Reims Thillois

Good location for quick stop

Customer review rating 4.4/5

Rachel Families - 24/02/2020 Confirmed reviews ALL

Good clean recently refurbished room

Dear Mrs H., What a joy it is to receive such positive feedback! It is a real reward for our team to know you left so satisfied and we will make sure your next experience among us is at least as enjoyable, if not even more! Yours sincerely, The team of your Ibis Budget Reims Thillois

Great concept for a road trip break

Customer review rating 4.4/5

Linda Couples - 24/02/2020 Confirmed reviews ALL

Great concept in terms of location , accessibility and the overall comfort of the hotel. As we were travelling across France by motorbike we found this concept extremely clever as it's easily accessible , has an on-site parking which can be overseen from the room, the rooms are comfortable , just what you need when you have spent 5+ hours on the read. The hotel is well looked after with contemporary interior touches, overall exceeded our expectations for a road-side location. Great The staff were very welcoming and also helped to book our next hotel for our onward travels

Dear Mrs V., What a joy it is to receive such positive feedback! It is a real reward for our team to know you left so satisfied and we will make sure your next experience among us is at least as enjoyable, if not even more! Yours sincerely, The team of your Ibis Budget Reims Thillois

Great staff and well located. Clean and tidy

Customer review rating 4.4/5

H Families - 24/02/2020 Confirmed reviews ALL

Will use again.

Dear Mrs S., We very much appreciate your comments regarding your stay at our hotel ibis budget Reims Thillois. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, The team of your ibis budget Reims Thillois

Good site, very convenient

Customer review rating 4.4/5

Angela Couples - 21/02/2020 Confirmed reviews ALL

Well-run hotel, carpark secure at night and staff on duty. Staff very friendly. Breakfast excellent. Has recently had an upgrade, so all new. Within walking distance are several quite acceptable restaurants and they all offer discounts to Ibis Budget clients.

Dear Mrs H., We very much appreciate your comments regarding your stay at our hotel ibis budget Reims Thillois. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, we will make sure your next visit will be as pleasant as the previous one, if not more! Yours sincerely, The team of your ibis budget Reims Thillois

Friendly and comfortable

Customer review rating 4.4/5

Mrs R. Families - 19/02/2020 Confirmed reviews ALL

A friendly welcome, comfortable bed and really nice bathroom. No traffic noise. Clean.

Dear Mrs R., Thank you so very much for your amazing feedback! It definitely rewards our team's daily hard work to assure your comfort and satisfaction. It was a pleasure to have you over for the night, we already are looking forward to welcoming you again soon for another stay! Kind regards, The team of your Ibis Budget Reims Thillois

Great place

Customer review rating 4.4/5

A D. L. Couples - 18/02/2020 Confirmed reviews ALL

The rooms were clean and spacious the staff were very helpful and the meals excellent and safe parking very good value for money thanks

Dear Mr L., We very much appreciate your comments regarding your stay at our hotel ibis budget Reims Thillois. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, we will make sure your next visit will be as pleasant as the previous one, if not more! Yours sincerely, The team of your hotel ibis budget Reims Thillois

Great location and lovely staff

Customer review rating 4.4/5

Jonathan B. Couples - 13/02/2020 Confirmed reviews ALL

We have stayed here several times while driving to a ski resort. The location just off the motorway and availability of stores and eating places is great on the route. What sets this hotel apart for us is the staff who are always so helpful and accommodating. They put on a good breakfast as well and we get on our way very easily.

Dear Mister B., Thank you so very much for taking the time to give us such high scores after your stay in our hotel in Thillois! Your loyalty is extremely precious to us :) Your satisfaction is our priority and the biggest reward for our team working day after day in order to make of your stay an enjoyable moment of relaxation and rest. We definitely are looking forward to welcoming you for another stay very soon! Kind regards, The team of your Ibis Budget Reims Thillois
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