Novotel Budapest Centrum Hotel 4 stars

Customer review rating 4.4/5 5,382 reviews
Novotel Budapest Centrum
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+ 25 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Modern rooms with free WiFi and 48 inch flat screen TV

  • Metro, trams and buses on your doorstep

  • Fitness centre, jacuzzi, sauna

  • Art Nouveau style restaurant and Klimt Bar

  • 7 meeting rooms (up to 330 pax in the plenary in theater style)

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Laundry
  • Porter
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Boat excursions (Nearby)
  • Billiards/Snooker (Nearby)
Business services
  • 7 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Budapest Centrum

Rakoczi ut 43-45
1088
budapest
hungary

Tel: +3614775300

Fax: (+36)1/4775353

Contact email

Check-in from 14h00

Check out up to 12h00

  • BY BUS :   5 7 7E 173 178 BLAHA LUJZA TER

  • METRO RED LINE :   M2 BLAHA LUJZA TER

  • BY TRAM 1 :   4 BLAHA LUJZA TER

  • BY TRAM 2 :   6 BLAHA LUJZA TER

  • By plane

    BUDAPEST LISZT FERENC AIRPORT At 20km / 12 miles

  • By train

    EASTERN RAILWAY STATION KELETI At 1km / 0.62 miles

  • By train

    WESTERN RAILWAY ST NYUGATI At 4km / 2.49 miles

GPS :47.497418, 19.072095

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Accessible room

Standard Double Room

  • Max. number of persons: 2
  • Area: From 20
  • Views: Courtyard side, City side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Executive room

  • Max. number of persons: 2
  • Area: From 22
  • Views: Courtyard side, City side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Standard Double Room with Sofa

  • Max. number of persons: 3
  • Area: From 22
  • Views: Courtyard side, City side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Standard Twin Room

  • Max. number of persons: 2
  • Views: Courtyard side, City side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Standard Room with 3 single beds

  • Max. number of persons: 3
  • Area: From 22
  • Views: Courtyard side, City side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

MyRoom: Let's toast

  • Max. number of persons: 2
  • Area: From 20
  • Views: Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

MyRoom: You're the champion

  • Max. number of persons: 2
  • Area: From 20
  • Views: Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

MyRoom: Lost in space

  • Max. number of persons: 2
  • Area: From 20
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

MyRoom: Equestrian Lifestyle

  • Max. number of persons: 2
  • Area: From 22
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Our restaurants and bars

PALACE RESTAURANT

Type of cuisine: Regional

Located on the ground floor. With its unique interior design and excellent service it is an ideal place both for business lunch or dinner for two. Hungarian and international dishes, permanent seasonal offers, selected Hungarian wines.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

KLIMT BAR

Photo non contractuelle / Strictly non binding

Our lobby bar offers alcoholic and non-alcoholic mixed drinks, cakes, appetisers and a unique coffee and tea selection.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 294

  • Maximum capacity: 330 people

  • Maximum banquet capacity: 240 people

Find out more

Our guest reviews for
Novotel Budapest Centrum

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

5,382 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,421 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

More than worth the money..

Customer review rating 4.4/5

Peter Couples - 19/02/2020 Confirmed reviews ALL

Three night stay bed and breakfast for two couples. A superb hotel positioned nicely right on the edge of the busy bar and restaurant area. From the moment we stepped in the staff could not have been more helpful (Especially the bar man who’s name a sadly I have forgotten) The breakfast was excellent with so much to chose from and constantly replenished. The only negative, and this isn’t really a negative, is that the bedrooms didn’t quite match the decor of the reception/bar/restaurant. With that said the rooms were large, good en-suite/TV/tea&coffee. Our room was immaculately clean and redone every day.

Good location

Customer review rating 4.4/5

Georges Couples - 19/02/2020 Confirmed reviews ALL

As usual NOVOTEL provides confort, calm and cosy rooms

Cleaning issues

Customer review rating 4.4/5

Karol R. Business - 18/02/2020 Confirmed reviews ALL

Hotel location and front desk service ok, cleaning rooms whats no good. Some cleaning people has no appropriate language with customers. Not kind

excellent hotel well located

Customer review rating 4.4/5

G H. Friends - 17/02/2020 Confirmed reviews ALL

we found the hotel staff to be very friendly and helpful and the hotel standard was as described.we were very satisfied.

Good stay

Customer review rating 4.4/5

Orit A. Couples - 17/02/2020 Confirmed reviews ALL

The holiday in this hotel was wonderful

Dear Orit a., We very much appreciate your comments regarding your stay at the Novotel Budapest Centrum. It is always a pleasure to receive positive feedback. I was glad to read, that you had a lovely time with us and all over your holiday was wonderful. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Barbara Guest Experience Supervisor
Customer review rating 4.4/5

Balazs Couples - 16/02/2020 Confirmed reviews ALL

NICE AND PLEASANT, EXCELLENT STAFF

Dear Balazs C., We very much appreciate your comments regarding your stay at the Novotel Budapest Centrum. It is always a pleasure to receive positive feedback. I am glad to read, you had a lovely time with us. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Barbara Guest Experience Supervisor
Customer review rating 4.4/5

Limor C. Business - 16/02/2020 Confirmed reviews ALL

The room was choked. I stayed in the hotel in the winter when it's cold and impossible to open the window and since there is no air condition to cool the room it's impossible to freshen the room which made me impossible to sleep good during the 2 nights (11-12/02/20) I stayed in the hotel. I was in a conference in 02/12 and we didn't get drinks/water in the second part of the day after we finished all the drinks till I asked the person from my local company who organized the conference to ask it from the hotel. The ladies toilet rooms near the conference room Zsolnay III didn't smell good.

Good stay

Customer review rating 4.4/5

Susan Friends - 15/02/2020 Confirmed reviews ALL

Very satisfactory, staff friendly and helpful. Good choice at breakfast

Well located, great bed and good staff.

Customer review rating 4.4/5

Stephen Couples - 15/02/2020 Confirmed reviews ALL

Overall I was very pleased with your hotel, their was a few things that could be improved like your hot tub being very cold and maybe just tell your guests before they come that their will be a city tax charge at the end of the stay not that it was a big some of money, but guests will be very put off and annoyed at that, even add it to the price of the hotel in advance.

Great location

Customer review rating 4.4/5

Anonymous Business - 15/02/2020 Confirmed reviews ALL

Welcoming on arrival; friendly staff throughout the hotel.

Novotel Budapest Centrum

TripAdvisor rating 4.0/5

andrewwolpert Business - 15/02/2020 TripAdvisor review

The friendly, helpful and efficient attitude of the staff ,the comfort of the room, the excellent choice at the breakfast buffet, and the location, all contributed to making this a very pleasant stay.

comfortable

Customer review rating 4.4/5

Mike Business - 14/02/2020 Confirmed reviews ALL

loved it

Dear Mr. Michael T., We very much appreciate your comments regarding your stay at the Novotel Budapest Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dorottya Guest Experience Supervisor

Great quality and friendly service

Customer review rating 4.4/5

Bruno Friends - 13/02/2020 Confirmed reviews ALL

I stayed for 3 nights at the Budapest Centrum. They have managed to maintain the charm of this historic place, with a spa and very good restaurant. Breakfasts are great, and one night we had dinner in the hotel, which was surprisingly good for a hotel restaurant. The rooms are all clean and comfortable, and the staff are very attentive to their guests' wishes.

Dear Mr. Bruno A., We very much appreciate your comments regarding your stay at the Novotel Budapest Centrum. It is always a pleasure to receive positive feedback. We are also highly proud of our marvelous building and trying to give all the finest services we are able inside. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dorottya Guest Experience Supervisor

Second stay

Customer review rating 4.4/5

Scott Couples - 11/02/2020 Confirmed reviews ALL

Second time staying here - location is good, staff are friendly and amenities are close by.

Dear Mr. Scott B., We very much appreciate your comments regarding your stay at the Novotel Budapest Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dorottya Guest Experience Supervisor

Excellent combination of location and quality

Customer review rating 4.4/5

Samuel G. Couples - 11/02/2020 Confirmed reviews ALL

Our most significant positive experience was the staff. Everybody tried to meet all our requests and to make our stay as comfortable as possible and all with a smile. It made us feel very welcomed. The location was perfect for us and we were very satisfied with the hotel amenities

Dear Mr. Samuel G., We very much appreciate your comments regarding your stay at the Novotel Budapest Centrum. It is always a pleasure to receive positive feedback. I will share your lovely comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dorottya Guest Experience Supervisor

Good location next to metro - but some problems

Customer review rating 4.4/5

Rachel T. Couples - 10/02/2020 Confirmed reviews ALL

I enjoyed the stay, the rooms were well sized and comfortable and the hotel had a nice decor. However, when I checked out, the receptionist tried to charge me for breakfasts even though we were told in check in it was included. He even admitted it was the hotels fault but was still trying to charge us. Its safe to say I refused to pay! For that reason, be careful of charges that may appear during check out.

Dear Rachel T., Thank you for taking the time to tell us about your experience at the Novotel Budapest Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. However, I was glad to read the location and the room size you enjoyed. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Barbara Guest Experience Supervisor

Bad experience - room 440

Customer review rating 4.4/5

Eduard S. Business - 08/02/2020 Confirmed reviews ALL

Overall, the hotel rooms need a serious refurbishment. Except the linens and the towels, the general impression was that the room was quite dirty - dusty carpet, old carpentry, dirty dots on the bathroom ceramic tiles... On the other hand, I strongly recommend to be very firm in applying the "house"rules to your visitors - the tourists from the other rooms were very noisy, doing some sport in the lobby (at the elevators area).

Dear Mr. S., Thank you for taking the time to tell us about your experience at the Novotel Budapest Centrum. I am sorry that your experience did not meet your expectations regarding the cleanliness; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dorottya Szabadi Guest Experience Supervisor

It is ok

Customer review rating 4.4/5

Diego C. Couples - 07/02/2020 Confirmed reviews ALL

When I arrived in the hotel the lady at the front guest give me a room. When I open the door I found the lights on and the clothes of other people. Immediately I made a claim for the lady at the front desk and the responsible give another room. But take care. It is unacceptable! The new room the the heater was not working properly. My wife and I were very cold in the bedroom at bedtime. About the breakfast... wonderful! Pay attention please... until now the hotel didn’t cancel the taxes charged in my credit card (HUF 10.000). Please cancel it immediately!!!!! Thank you

Dear Mr. and Mrs. C., Thank you for taking the time to tell us about your experience at the Novotel Budapest Centrum. I am sorry that your experience did not meet your expectations regarding the check-in and the heater in the room; please allow me to express my sincerest apologies. However I was very happy to read that you enjoyed the breakfast. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dorottya Szabadi Guest Experience Supervisor

Charming ambient, good food, friendly and helpful staff.

Customer review rating 4.4/5

E.c. Couples - 05/02/2020 Confirmed reviews ALL

Comfortably sized room with plenty of natural light and spotlessly clean. Slept so well, nearly missed breakfast three days in a row. Excellent breakfast buffet in restaurant which retains the original character of the hotel. Dinner, with unobtrusive live music, was also very good. Additionally, Budapest is well worth a visit. Suggestion: At breakfast, could additional knives be made available (beside cereal spoons?) to save having to ask staff?

Dear Mr. Edwin C., We very much appreciate your comments regarding your stay at the Novotel Budapest Centrum. It is always a pleasure to receive positive feedback. I'm glad you slept well in our hotel. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dorottya Guest Experience Supervisor

Comfortable roo

Customer review rating 4.4/5

Wendy D. Couples - 04/02/2020 Confirmed reviews ALL

Staff were friendly & assisted when asked. The bed was comfortable& the room was large. The bathroom was great

Dear Wendy Flora D., We very much appreciate your comments regarding your stay at the Novotel Budapest Centrum. It is always a pleasure to receive positive feedback. I will share your kind-hearted comments with our team. I'm glad you liked our beds and bathroom. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dorottya Guest Experience Supervisor
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