Hotel Mercure Secession Wien 4 stars

Customer review rating 4.4/5 1,601 reviews
Hotel Mercure Secession Wien
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Hotel extras

Our family-run hotel has a fantastic view of the golden cupola of the Vienna Secession and is situated right next to the Naschmarkt market - the culinary center of Vienna. Here you can discover food, culture and specialties from all around the world.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Private indoor parkingPaying
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Dry cleaning / IroningPaying
Catering
  • Breakfast
  • 1 bar(s)
Business services
  • 1 meeting room(s)

Hotel location

Hotel Mercure Secession Wien

Getreidemarkt 5
1060
vienna
austria

Tel: +43158838

Fax: (+43)1/58838212

Contact email

Check-in from 14h00

Check out up to 12h00

  • BUS :   59 A BAEHREN/MUEHLE

  • BUSS :   57A Rahlgasse

  • BUS 57 A :   BUS 57 A RAHLGASSE

  • BUS 59 A :   BUS 59 A BAEHREN-MUEHLE

  • TRAM D :   TRAM D OPER

  • U1, U4 :   U1, U4 KARLSPLATZ

  • U2 :   U2 MUSEUMSQUARTIER

  • TRAM :   D Oper

  • By plane

    FERIHEGY At 300km / 186.43 miles

  • By plane

    FRANZ J STRAUSS At 400km / 248.57 miles

  • By plane

    GRAZ At 200km / 124.28 miles

  • By plane

    LINZ At 180km / 111.86 miles

  • By plane

    VIENNA SCHWECHAT At 20km / 12.43 miles

  • By boat

    DDSG HANDELSKAI At 2km / 1.24 miles

  • By car

    GUERTEL-MARIAHLFER At 3km / 1.86 miles

  • By car

    SUDOSTTANGENTE At 5.5km / 3.42 miles

  • By train

    SUEDBAHNHOF At 5km / 3.11 miles

  • By train

    WESTBAHNHOF At 5km / 3.11 miles

GPS :48.200626, 16.364722

Our accommodations

Our spacious Standard, Suite and Apartment rooms are all lovingly furnished in the Biedermeier style. We strive to offer you the ideal combination of traditional Viennese flair and modern technology.

Standard single room with one single bed

  • Max. number of persons: 1
  • Area: From 12
  • Views: City side, Historic side view, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Standard Double Room with 1 queen-size bed or twin beds

  • Max. number of persons: 2
  • Area: From 23
  • Views: City side, Historic side view, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Deluxe room with 1 queen-size bed or 2 single beds

  • Max. number of persons: 2
  • Area: From 24
  • Views: Historic side view, Courtyard side, City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Privilege room with 1 queen-size bed or 2 single beds

  • Max. number of persons: 3
  • Area: From 32
  • Views: Courtyard side, City side, Historic side view *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Junior suite with 1 queen-size bed or 2 single beds

  • Max. number of persons: 2
  • Area: From 25
  • Views: City side, Historic side view, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Apartment with 1 queen-size bed or 2 single beds and 1 sofa bed

  • Max. number of persons: 4
  • Area: From 42
  • Views: City side, Historic side view, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Our restaurants and bars

ADELE

Photo non contractuelle / Strictly non binding

In our bar "Adele" you are invited to take a seat beside the large panoramic window and enjoy a cool, freshly poured beer or a glass of wine from our Mercure wine list. Make the most of our inner courtyard in the summer too!

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 52

  • Maximum capacity: 30 people

Find out more

Our guest reviews for
Hotel Mercure Secession Wien

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

1,601 reviews

tripadvisor

TripAdvisor Rating 4.0/5

843 reviews

Very Good

Customer review rating 4.4/5

Igor Families - 15/02/2020 Confirmed reviews ALL

A very comfortable and good-located hotel. The room was equipped with helpful stuff (e.g. coffee machine, tea and furniture). The temperature in the room was optimal. The staff was very friendly. The check-in and check-out were very quick.

Dear Mr. Z., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

Glad for your support in difficult situation

Customer review rating 4.4/5

Stefan Business - 12/02/2020 Confirmed reviews ALL

When I arrived late at night at the reception I really needed help as I had lost my wallet with identity card and everything. The clerk was so nice and helpful - many, many thanks!

Dear Mr. M., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

Good location and extremely nice staff.

Customer review rating 4.4/5

Anonymous Families - 28/01/2020 Confirmed reviews ALL

Enjoyed my stay there. Despite the rooms being old, they were maintained extremely well. The staff were very welcoming and helpful throughout our stay.

Dear Mr. T., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

Nice as always.

Customer review rating 4.4/5

- Business - 28/01/2020 Confirmed reviews ALL

Very nice that the bath has floor heating - like at home.

Dear Mr. G., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

Very pleasant stay

Customer review rating 4.4/5

Dita G. Families - 26/01/2020 Confirmed reviews ALL

Second time at the hotel .Great location , right in the middle of the cultural life in Vienna .Spacious room , clean and comfortable .Enjoyable breakfast .Nice and helpful staff .

Dear Mrs. G., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

Business traveller

TripAdvisor rating 4.0/5

monikac617 Business - 13/01/2020 TripAdvisor review

I love to come back to this hotel. Staff is very friendly, helpful, they do their best to make your stay comfortable. Very fast, precise, always at your disposal. Also the restaurant is very good, despite it is only breakfast, but great choice of fresh fruits and everyone can find his taste

Dear guest, we very much appreciate your comments regarding your stay with us. It is always a pleasure to receive positive feedback. We will share your comments with the entire team. Your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, we hope to welcome you soon again, Best regards Barbara Witting General Manager.

Big rooms, comfortable beds, minibar, coffee and tea inside the room. Walking distance to all main attractions.

Customer review rating 4.4/5

Katherine A. Families - 09/01/2020 Confirmed reviews ALL

We are deeply satisfied with our stay in Mercure Secession Hotel. We have big room with large comfortable bed plus an addition l single bed for my son. Bathroom and toilet facilities are good with nice toiletries, minibar and coffee and tea making facility which all we need. Walking distance to Museum Quarter up to the main Shopping District. We would like to thank the hotel staff for giving the effort to surprise my husband for the Birthday treat. He loves the wine and welcome cookies on the table. Thank you so much!

Dear Mrs. A., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

Good location but disappointing service

Customer review rating 4.4/5

Alex M. Solo - 08/01/2020 Confirmed reviews ALL

Hotel is conveniently located but this is the only good thing I can say about it. I faced surprisingly rude behavior from its staff side. I wanted to print out my boarding pass but their printer did not work. I approached reception and asked them to help me but receptionist Omar responded that it was not their business. He talked to me in disrespectful and rude manner that last time I met in the Soviet Union many years ago. Even my Platinum membership status at this chain did not protect me.

Dear Alexander M., Thank you for taking the time to tell us about your experience at the Hotel Mercure Secession Wien. I am very sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Elisabeth Dissauer General Manager

Location of the hotel is the biggest plus

Customer review rating 4.4/5

Thilo H. Couples - 04/01/2020 Confirmed reviews ALL

Really enjoyed the central location of the hotel, the room is slightly dated but fair value for money. For the bathroom, when taking a shower you had to watch not to flood it....

Dear Mr. H., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

not what I expected

Customer review rating 4.4/5

Kinley K. Families - 31/12/2019 Confirmed reviews ALL

I love Mercure hotels and expected to be very happy. Some things were great and some things were quite bad. I expected and believe I paid for a room with beds for 4 people. Instead I had two beds and two pull out sofas. This was not at all how the room was advertised. I also expected sleeping areas separate from the kitchen living room area. The information I was provided about the room says separate sleeping areas. I don't think I received the rooms I paid for - MANY months in advance. Also the rooms themselves were quite dark and in desperate need of painting. There were very few dishes or utensils in the kitchen. The closets were empty. Most of the staff were very very nice notably the woman who was the night manager, I am so sorry I did not ask her name (dark hair). The breakfast service was outstanding. The breakfast room was charming and the food delicious. The hotel location is very convenient.

Dear Mr. K., Thank you for taking the time to tell us about your experience at the Hotel Mercure Secession Wien. I am very sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. As a small compensation we will credit you some points to your card. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Elisabeth Dissauer General Manager

Good hotel with great location

Customer review rating 4.4/5

Nail Families - 30/12/2019 Confirmed reviews ALL

All was very good but not perfect. The major complaint is very thin walls - I can hear everything from rooms around - even when people are just talking

Dear Mr. S., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

Excellent stay in Vienna

Customer review rating 4.4/5

J. Friends - 21/12/2019 Confirmed reviews ALL

Arrived late at night to be checked in quickly and efficiently and provided with all the information we needed. Room was perfect for us - the bathroom was excellent! - it just felt slightly dated and was far too warm for me but these did not spoil our enjoyment. The hotel was walking distance to food markets, the opera & main shopping streets, the museum quarter, Christmas markets and a tube station - perfect location.

Dear Mrs. HOUSTON, We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

Christmas holiday

Customer review rating 4.4/5

Anonymous Couples - 18/12/2019 Confirmed reviews ALL

easy walk to Christmas markets and main shopping area. Close to underground trains.

Dear Mrs. P., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

Good but could have been much better

Customer review rating 4.4/5

Sarah Couples - 17/12/2019 Confirmed reviews ALL

On arrival, we had a very friendly welcome and we felt at home. The first impression of the room was very good and spacious. However, when the night came, the room was hot and the AC did not work. Opening a window was possible but due to road noise we had to keep it closed. Also, the extractor connected to the bathroom lights was very noisy and could not be switched off. So early in the morning while preparing to leave the hotel we had to endure the loud noise causing a headache. Furthermore, the floorboards made horrible noises on walking on some of them. Disappointedly, the maid did not fill in the shower gel dispenser and on the last day (3rd day) we had to remove the wall-mounted hand gel to place it in the shower so we would be able to wash.

Dear Mrs. C., Thank you for taking the time to tell us about your experience at the Hotel Mercure Secession Wien. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Elisabeth Dissauer General Manager
Customer review rating 4.4/5

Odelia B. Couples - 17/12/2019 Confirmed reviews ALL

The hotel's location is perfect and the staff nice & mostly helpful. The room was shabby and needs an update (a coat of paint and some trpairs). The closet was dusty and the wall with the adjacent room very thin. We waitwd 2 days for the liquid soap in the shower to be replaced, but it hadn't been when we checked out.

Dear Mrs. B.-FRED, Thank you for taking the time to tell us about your experience at the Hotel Mercure Secession Wien. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Elisabeth Dissauer General Manager

Comfortable

Customer review rating 4.4/5

Anonymous Couples - 17/12/2019 Confirmed reviews ALL

Nice comfortable stay, staff friendly and helpful. Issues with smell in room and parking.

Dear Mrs. J., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

As expected good location

Customer review rating 4.4/5

David S. Couples - 08/12/2019 Confirmed reviews ALL

Room was good but road very busy and noisey

Dear Mr. s., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

Excellent and perfecf

TripAdvisor rating 4.0/5

ancvieira Solo travel - 29/11/2019 TripAdvisor review

No issues, no complain and everything was perfect! Room always clean and organized and people able to support customers in all questions or remark. Attendent were kind and very good service. Location is perfect!

Dear Guest, we very much appreciate your comments regarding your stay with us. It is always a pleasure to receive positive feedback. We will share your comments with the entire team. Your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

Ms W.

Customer review rating 4.4/5

W. W. S. Solo - 23/11/2019 Confirmed reviews ALL

Good, no nonsense

Dear Ms. W., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

Excellent location, personalised service

Customer review rating 4.4/5

Anonymous Business - 13/11/2019 Confirmed reviews ALL

Excellent location, close to the city center, museum quarter and metro station Karlsplatz. The hotel is easy to reach from the airport by public transport (Airport City Train + metro). It's a smaller hotel, which makes the service more personal than what you usually get in the bigger hotels (after a few days the receptionists great you by name when entering). The breakfast was okay and so where the rooms. Happy to have a room with a bath.

Dear Mr. B., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager
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