Hotel Mercure Secession Wien 4 stars

All was very good but not perfect. The major complaint is very thin walls - I can hear everything from rooms around - even when people are just talking

Arrived late at night to be checked in quickly and efficiently and provided with all the information we needed. Room was perfect for us - the bathroom was excellent! - it just felt slightly dated and was far too warm for me but these did not spoil our enjoyment. The hotel was walking distance to food markets, the opera & main shopping streets, the museum quarter, Christmas markets and a tube station - perfect location.

easy walk to Christmas markets and main shopping area. Close to underground trains.

On arrival, we had a very friendly welcome and we felt at home. The first impression of the room was very good and spacious. However, when the night came, the room was hot and the AC did not work. Opening a window was possible but due to road noise we had to keep it closed. Also, the extractor connected to the bathroom lights was very noisy and could not be switched off. So early in the morning while preparing to leave the hotel we had to endure the loud noise causing a headache. Furthermore, the floorboards made horrible noises on walking on some of them. Disappointedly, the maid did not fill in the shower gel dispenser and on the last day (3rd day) we had to remove the wall-mounted hand gel to place it in the shower so we would be able to wash.

The hotel's location is perfect and the staff nice & mostly helpful. The room was shabby and needs an update (a coat of paint and some trpairs). The closet was dusty and the wall with the adjacent room very thin. We waitwd 2 days for the liquid soap in the shower to be replaced, but it hadn't been when we checked out.

Nice comfortable stay, staff friendly and helpful. Issues with smell in room and parking.

Room was good but road very busy and noisey

No issues, no complain and everything was perfect! Room always clean and organized and people able to support customers in all questions or remark. Attendent were kind and very good service. Location is perfect!

Good, no nonsense

Excellent location, close to the city center, museum quarter and metro station Karlsplatz. The hotel is easy to reach from the airport by public transport (Airport City Train + metro). It's a smaller hotel, which makes the service more personal than what you usually get in the bigger hotels (after a few days the receptionists great you by name when entering). The breakfast was okay and so where the rooms. Happy to have a room with a bath.

It was a great time in Vienna with my best friends. Hotel was nice, clean, but there was not enough glasses and cups. There were only two of each although it was a room for four. Also, could do with some dish washing stuff (liquid, sponge, etc.) In the kitchenette.

I have recently returned from a four night break in Vienna staying at the Hotel Mercure Secession Wien. Staff at check in were friendly and efficient. The room was spacious, although it was a bit noisy, due to overlooking the main road. Perhaps the rooms are now in need of some modernisation, but this appears to be in hand as the bathroom had been renovated recently with a lovely walk in shower and modern vanity unit. Breakfast offered a wide selection of goodies from cereal, juice and bread to bacon, eggs, smoked salmon and cakes! It's in a perfect location for visiting this lovely city. Karlsplatz U Bahn station is a short walk away, as are the Hofburg, other attractions and places to eat. Overall, the hotel offers great value for money when compared with London! This was our second stay at this particular hotel.

Our room was very good size and luxurious, it would be helpful however to have a place to put your own shampoo, conditioner, etc. in the shower rather than having to put it on the floor. The breakfast was very good, we were happy with it, the room had everything we needed and was quiet. I would recommend the hotel to people who want to stay in the area.

Hotel with large rooms for a family of three which is located near the metro station and the markets.

One night stay. Clean elegant bedrooms, updated bathrooms though all rather tired. Towels not at all good. No electric points for recharging my phone and computers. Excellent breakfast !