ibis budget Calais Tunnel sous la Manche 2 stars

Customer review rating 3.8/5 3,294 reviews
ibis budget Calais Tunnel sous la Manche
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Room 1

Number of guests
Children's age

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ALL - Accor Live Limitless

Not participating hotel

When making a booking at this hotel:

  • I do not earn points

  • I cannot use my points

  • I do not benefit from advantages

  • I can take advantage of the Members' rate

This hotel is Planet 21 Bronze

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
Catering
  • Breakfast
  • Snack & beverage machine

Hotel location

ibis budget Calais Tunnel sous la Manche

Place Cantorbéry
62231
coquelles
france

Tel: +33892683059

Fax: (+33)3/21195767

Contact email

Check-in from 12h00

Check out up to 12h00

  • By plane

    LILLE LESQUIN At 120km / 74 miles

  • By car

    Lille/Boulogne sortie43/41 At 0km / 0 miles

  • By train

    TGV CALAIS At 6km / 3 miles

GPS :50.937587, 1.809762

Our accommodations

TRIPLE - Room with a large bed and a bunk bed

  • Max. number of persons: 3
  • Wireless internet in your room
Room

Our guest reviews for
ibis budget Calais Tunnel sous la Manche

100% genuine reviews from our guests

Find out more

ALL Rating 3.8/5

3,294 reviews

tripadvisor

TripAdvisor Rating 3.5/5

1,220 reviews

Could not stay due to Lockdown

Customer review rating 3.8/5

Anonymous Couples - 20/03/2020 Confirmed reviews ALL

I was unable to stay at the hotel due to the lockdown for Covid 19. I would therefore like to request a refund. Thank you

Dear MARGARET D., Thank you for taking the time to tell us about your experience at the ibis budget Calais Tunnel sous la Manche. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
Customer review rating 3.8/5

Anonymous Families - 17/03/2020 Confirmed reviews ALL

Well situated & priced

Dear MIKE P., We very much appreciate your comments regarding your stay at the ibis budget Calais Tunnel sous la Manche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good Stay

Customer review rating 3.8/5

Pete Couples - 14/03/2020 Confirmed reviews ALL

Ideally located for a fresh start after the channel crossing. Comfortable beds for a good nights sleep.

Dear PETE L., We very much appreciate your comments regarding your stay at the ibis budget Calais Tunnel sous la Manche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good Stay. as usual

Customer review rating 3.8/5

Hb Couples - 12/03/2020 Confirmed reviews ALL

We always use Ibis Budget on our travels. Good night's stay . Only one drawback this time was the slightly noisy water system which gurgled from time to time, an air block somewhere? Have stayed here many times, very secure , very convenient for both Tunnel and Calais Ferry Port. ....we use the latter. Comfy bed and clean room . Will. be back again.

Dear HELEN B., We very much appreciate your comments regarding your stay at the ibis budget Calais Tunnel sous la Manche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good cheap stay

Customer review rating 3.8/5

Roger L. Friends - 09/03/2020 Confirmed reviews ALL

Slept at budget, ate at Ibis

Dear ROGER L., We very much appreciate your comments regarding your stay at the ibis budget Calais Tunnel sous la Manche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 3.8/5

Mrs A. S. Families - 09/03/2020 Confirmed reviews ALL

Arrived in Calais absolutley shattered after a long drive, on arrival we checked in via the screen as reception was closed got to the room which had not been serviced beds un made and dirty towels on floor. After trying for over an hour we eventually managed to speak to someone on intercom took over an hour to get a new room which had been serviced.... tried the intercom 4 times until we eventually got to speak to someone...very poor. We use the ibis Calais all the time but now consider elsewhere.

Dear ALISON S., Thank you for taking the time to tell us about your experience at the ibis budget Calais Tunnel sous la Manche. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Well located, easy parking, ideal for Eurotunnel

Customer review rating 3.8/5

Melita F. Couples - 09/03/2020 Confirmed reviews ALL

Receptionist friendly and welcoming. Room basic but adequate for one brief overnight stop. However, the bed was too hard for me, aggravating joint and muscle pain; and the toilet was smelly.

Dear ALAN F., Thank you for taking the time to tell us about your experience at the ibis budget Calais Tunnel sous la Manche. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Good location, friendly staff

Customer review rating 3.8/5

Graham C. Couples - 08/03/2020 Confirmed reviews ALL

Good

Dear GRAHAM C., We very much appreciate your comments regarding your stay at the ibis budget Calais Tunnel sous la Manche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good location for Eurotunnel and ferries.

Customer review rating 3.8/5

Anne Couples - 04/03/2020 Confirmed reviews ALL

Have stayed here many times since it was the Etap, unfortunately the rooms are now a little tired. There was a 'smell' in the shower room too. The plus side is the price and your vehicle is safe as there are many police vans in the car park.

Dear ANNE W., Thank you for taking the time to tell us about your experience at the ibis budget Calais Tunnel sous la Manche. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Well located when coming from England

Customer review rating 3.8/5

Natkol Couples - 02/03/2020 Confirmed reviews ALL

Good welcome from the staff, friendly, helpful

Dear MARTIN K., We very much appreciate your comments regarding your stay at the ibis budget Calais Tunnel sous la Manche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Excellent conforme

Customer review rating 3.8/5

Pascal Couples - 28/02/2020 Confirmed reviews ALL

Excellent conforme

Madame/Monsieur G., Nous vous remercions pour vos commentaires suite à votre séjour à ibis budget Calais Tunnel sous la Manche. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame/ Monsieur, en l’expression de nos sentiments les meilleurs

Great location next to Eurotunnel and Cité Europe shopping centre.

Customer review rating 3.8/5

H. F. Families - 25/02/2020 Confirmed reviews ALL

A very comfortable nights sleep after a long drive. Arrived at midnight and the self check-in was easy.

Dear GARRY H., We very much appreciate your comments regarding your stay at the ibis budget Calais Tunnel sous la Manche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 3.8/5

N Families - 22/02/2020 Confirmed reviews ALL

Easy and value for money.

Dear NICHOLA H., We very much appreciate your comments regarding your stay at the ibis budget Calais Tunnel sous la Manche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Easy from the tunnel

Customer review rating 3.8/5

David Families - 22/02/2020 Confirmed reviews ALL

Overnight stop en route to the Alpes

Dear DAVID M., We very much appreciate your comments regarding your stay at the ibis budget Calais Tunnel sous la Manche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well located but no breakfast

Customer review rating 3.8/5

Sara Families - 18/02/2020 Confirmed reviews ALL

We arrived late off the Chunnel & reception was closed. I'd checked in earlier online so we used the machine to get a room number & access code. I drive an electric car & went out to charge though the automatic gate, when I came back it was closed with no clue of how to get in so I had to buzz & get security to let me back through. The room was bijoux but clean & functional. Out little boy was snug in the bunk above our bed. I had specifically booked this hotel as the Accor website said breakfast would be available early in the morning (from the website "Breakfast from 4 AM to midday") & I'd included breakfast in my booking. We needed to be on the road by 07:30 driving to Italy so were dismayed that in the morning we were greeted with a closed breakfast room & 2 fairly unhelpful grumpy employees one of whom grunted and pointed to a sign saying breakfast started at 07:30. That was too late for us so we left with no breakfast. Luckily I'd packed snacks so our 7 year old ate something in the car while we drove to our first car charging stop a couple of hundred miles away to charge & finally get some breakfast - which we had to pay for again. Not impressed. I won't be using this hotel again. I will be contacting customer service & requesting a refund for the cost of breakfast. We stopped at the Ibis Budget in Reims (Thillois) on our return journey & it was markedly different. Reception manned all the time & breakfast from 6am. The lady who helped us with information on reception (Gabriella) was very shocked about our experience in Calais.

Dear SARA H., Thank you for taking the time to tell us about your experience at the ibis budget Calais Tunnel sous la Manche. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

The location is ideal for an overnight stay. A short walk to Cite Europe shopping and food Hall.

Customer review rating 3.8/5

D. N. Couples - 15/02/2020 Confirmed reviews ALL

Very comfortable and friendly staff.

Dear N. D., We very much appreciate your comments regarding your stay at the ibis budget Calais Tunnel sous la Manche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Perfect location and amenities for a quick sleepover on route into France.

Customer review rating 3.8/5

Caroline Business - 05/02/2020 Confirmed reviews ALL

The room was very clean, a little too warm but we turned off the radiator. The facilities met expectation. The breakfast was excellent and the staff extremely helpful and friendly. We shall be back soon!

Dear CAROLINE N., We very much appreciate your comments regarding your stay at the ibis budget Calais Tunnel sous la Manche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Police Academy

Customer review rating 3.8/5

Helen H. Couples - 03/02/2020 Confirmed reviews ALL

Over the years we have often stayed here as it is so convenient for Eurotunnel. For the past 3 years whenever we arrive it is packed with Police vehicles and members of the police force. The constant use is certainly leaving it's mark and the hotel has become shabby, worn and in need of a re-furb. Yes, it's clean and convenient and the breakfasts are good value for money but we are seriously thinking of finding somewhere else that is quieter without the very exuberant police contingent!

Dear HELEN H., Thank you for taking the time to tell us about your experience at the ibis budget Calais Tunnel sous la Manche. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Action plan

Customer review rating 3.8/5

Lance Solo - 01/02/2020 Confirmed reviews ALL

Well positioned, friendly, low price. Needs maintenance, walls, floor coverings, toilet seat off, but clean

Dear LANCE D., We very much appreciate your comments regarding your stay at the ibis budget Calais Tunnel sous la Manche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Cigarette smell.

Customer review rating 3.8/5

Ian S. Couples - 29/01/2020 Confirmed reviews ALL

Room 5 reeked of cigarettes and the toilet smelled like a pissoir! We bought disinfectant and it still smelled. A large number of men decided to hold an impromptu noisy party in the reception area which we found quite threatening and this was not controlled by the staff. We will never use this hotel again.

Dear IAN S., Thank you for taking the time to tell us about your experience at the ibis budget Calais Tunnel sous la Manche. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
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