ibis budget Calais Tunnel sous la Manche 2 stars

Customer review rating 3.8/5 3,396 reviews

ibis budget Calais Tunnel sous la Manche
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Room 1

Number of guests
Children's age

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ALL - Accor Live Limitless

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When making a booking at this hotel:

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  • I cannot use my points

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  • I can take advantage of the Members' rate

This hotel is Planet 21 Bronze

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
Catering
  • BreakfastPaying
  • Snack & beverage machinePaying

Hotel location

ibis budget Calais Tunnel sous la Manche

Place Cantorbéry
62231
coquelles
france

Tel: +33892683059

Fax: (+33)3/21195767

Check-in from 12h00

Check out up to 12h00

  • By plane

    LILLE LESQUIN At 120km / 74 miles

  • By car

    Lille/Boulogne sortie43/41 At 0km / 0 miles

  • By train

    TGV CALAIS At 6km / 3 miles

GPS :50.937587, 1.809762

Our accommodation(s)

TRIPLE - Room with a large bed and a bunk bed

  • Max. number of persons: 3
  • Wireless internet in your room
Room

Our guest reviews for
ibis budget Calais Tunnel sous la Manche

100% genuine reviews from our guests

Find out more

ALL Rating 3.8/5

3,396 reviews

tripadvisor

TripAdvisor Rating 3.5/5

1,230 reviews

Good stay

Customer review rating 3.8/5

John G. Couples - 18/11/2020 Confirmed reviews ALL

Relaxing trouble free stay, with excellent reception.

Dear JOHN G., We very much appreciate your comments regarding your stay at the ibis budget Calais Tunnel sous la Manche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well located- Easy to find

Customer review rating 3.8/5

Debra Couples - 09/11/2020 Confirmed reviews ALL

Very efficient, paperwork prepared before arrival.

Dear DEBRA S., We very much appreciate your comments regarding your stay at the ibis budget Calais Tunnel sous la Manche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Adequate

Customer review rating 3.8/5

Graham S. Couples - 04/11/2020 Confirmed reviews ALL

We’ve been staying in an Ibis for 5 years or so with us staying in Luce, Chartres which is the standard we were expecting. I know the Calais one was Budget but not quite the level we encountered. It was sufficient.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Horrid, Must have been a refugee camp if not full of nasty smoking police. AWFUL

Customer review rating 3.8/5

K. Solo - 03/11/2020 Confirmed reviews ALL

Horrid. I have stayed in IBIS Budget in UK and they are nice and clean. This was beaten up. Doors scratched Half a toilet roll. Dirty floor. Stairs horrid. Smoking police outside blocking the door to get in. The worst of IBIS even the F1 at Coquelles is better than this, Shocking

Dear CHARMAINE K., Thank you for taking the time to tell us about your experience at the ibis budget Calais Tunnel sous la Manche. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Exactly what I expected.

Customer review rating 3.8/5

D B. Couples - 02/11/2020 Confirmed reviews ALL

We were on a long journey and just wanted somewhere for a brief stop with easy access to the Eurotunnel. Safe place to park the car which is always helpful. Member of staff at Reception polite and helpful.

Dear DEIRDRE B., We very much appreciate your comments regarding your stay at the ibis budget Calais Tunnel sous la Manche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well located

Customer review rating 3.8/5

Twinkle Couples - 27/10/2020 Confirmed reviews ALL

Stay at this hotel because it's near tutorial and accepts our cat who travels with us.

Dear JEANETTE W., We very much appreciate your comments regarding your stay at the ibis budget Calais Tunnel sous la Manche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Noisy, smelly plumbing and auto check-in malfunctioning

Customer review rating 3.8/5

Andrea W. Families - 25/10/2020 Confirmed reviews ALL

Took us 30 minutes to get into our room, as the machine used to get a code at night was malfunctioning. I was with two tired 5 year olds! The room smelt damp / of drains and there was a constant clanging sound coming from the shower drain. This continued all night making it very difficult for us to sleep. The top bed wasn’t made up despite me booking for three people. At 9am (we were still in bed due to a late arrival and terrible night’s sleep) a man came into the room to see if anyone was there, waking us all.

Dear ANDREA W., Thank you for taking the time to tell us about your experience at the ibis budget Calais Tunnel sous la Manche. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Basic but acceptable accommodation.

Customer review rating 3.8/5

Chris T. Solo - 18/10/2020 Confirmed reviews ALL

I’m a regular visitor as a frequent Channel Tunnel user but on this occasion I arrived very late and the gates to the car park were closed. There were no obvious signs instructing what to do in such circumstances and it was only when I went back to try again that I noticed the buzzer. Although I will know what to do in the future, a large sign would be a good idea.

Dear CHRIS T., We very much appreciate your comments regarding your stay at the ibis budget Calais Tunnel sous la Manche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

A pleasant budget hotel

Customer review rating 3.8/5

Christina W. Solo - 12/10/2020 Confirmed reviews ALL

The hotel was conveniently close to the Eurotunnel and Cité Europe shopping centre. There was a free shuttle bus that ran from close to the hotel to the Aichan supermarket complex, which was very handy. The room was spotlessly clean, the bed, large and comfortable. Parking is in a locked and monitored carpark for security.

Dear CHRISTINA W., We very much appreciate your comments regarding your stay at the ibis budget Calais Tunnel sous la Manche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Overpriced

Customer review rating 3.8/5

Colin Solo - 30/09/2020 Confirmed reviews ALL

Pretty poor for the money. Leaking cistern was noisy all night.

Dear COLIN B., Thank you for taking the time to tell us about your experience at the ibis budget Calais Tunnel sous la Manche. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Great location

Customer review rating 3.8/5

Doreen J. Couples - 29/09/2020 Confirmed reviews ALL

Cheap and cheerful , good value . Helpful and pleasant staff , room in good order and clean !!!!

Dear ALAN J., We very much appreciate your comments regarding your stay at the ibis budget Calais Tunnel sous la Manche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

The people make up for the need for a deep clean - just about

Customer review rating 3.8/5

Anonymous Solo - 20/09/2020 Confirmed reviews ALL

With the positive. The tram running the place are friendly welcoming and make up for some of the following shortcomings. The room was clean. The Pan of the WC is not clean at all. The public areas are beyondacceprabke. The lift needs a deep clean or refit.

Probably the last visit..

Customer review rating 3.8/5

Peter M. Couples - 19/09/2020 Confirmed reviews ALL

We have used this Ibis hotel many times, good location for us as we are Frequent Travellers on Eurotunnel & have been for many years. The last visit was in December last year. The hotel has been a bit unusual over the last few years as the Police have been located there for the problems with immigration in Calais. Not ideal for breakfast but at least you are in a safe environment.. It is normally basic but clean, it is good for a night's rest This visit the room was dirty, dust on the floor behind the door which had never been cleaned in weeks, the main floor was generally unclean. The handle was falling off the main door and the toilet door also. Toilet seat loose.. Unable to leave window open as the safety strap was broken, hole in duvet cover, etc Generally very run down and in need of refurbishment, probably in every room and the hotel it self. The receptionist was very helpful & offered an alternative room but it was to much of a hassle after driving 11 hours... I think we will be using the Ibis next door which we have used before but I never liked the management there. It is a little bit more expensive but you have to have limits. !

Dirty

Customer review rating 3.8/5

P. G. Couples - 14/09/2020 Confirmed reviews ALL

We expected basic accommodation. That would have been fine for an overnight stay, convenient for an early booking on Eurotunnel. However all parts of the room were dirty. The toilet and rim at the base of the shower door were extremely unpleasant and clearly had not been cleaned properly for some time. There was no evidence of your "reinforced cleaning" measures which were meant to reassure us during our stay during the Covid pandemic. We will not be staying again.

Dear PAUL G., Thank you for taking the time to tell us about your experience at the ibis budget Calais Tunnel sous la Manche. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Really comfortable stay at a good price

Customer review rating 3.8/5

David C. Solo - 10/09/2020 Confirmed reviews ALL

Have been using Ibis Budget and F1 hotels for a long time and this was my first visit to this hotel. Was very impressed with Covid 19 arrangements. Also very convenient for Eurotunnel so would recommend staying at this hotel.

Dear DAVID C., We very much appreciate your comments regarding your stay at the ibis budget Calais Tunnel sous la Manche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good location

Customer review rating 3.8/5

Jade Families - 09/09/2020 Confirmed reviews ALL

Location is good, room was small, and not very clean, breakfast wasn't great

Dear JADE R., Thank you for taking the time to tell us about your experience at the ibis budget Calais Tunnel sous la Manche. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Close by Channel Tunnel and also local main roads when departing.

Customer review rating 3.8/5

John A. Couples - 07/09/2020 Confirmed reviews ALL

Easy check-in and check-out. Could have done with more pillows. Yes, probably should asked.

Dear JOHN A., We very much appreciate your comments regarding your stay at the ibis budget Calais Tunnel sous la Manche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Fantastic location next to channel tunnel

Customer review rating 3.8/5

Julie H. Couples - 03/09/2020 Confirmed reviews ALL

Excellent location but hotel is a little tired and a little dirty. But it’s cheap so maybe shouldn’t expect too much!

Dear JULIE H., We very much appreciate your comments regarding your stay at the ibis budget Calais Tunnel sous la Manche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well located

Customer review rating 3.8/5

Anonymous Couples - 02/09/2020 Confirmed reviews ALL

Very helpful and friendly staff to greet us and explain Covid approach , 1st floor had an unpleasant sewage smell which could do with sorting - otherwise great

Dear RAY A., We very much appreciate your comments regarding your stay at the ibis budget Calais Tunnel sous la Manche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

convenient and well located

Customer review rating 3.8/5

Joy Couples - 01/09/2020 Confirmed reviews ALL

Restful night and staff provided excellent assistance

Dear JOY S., We very much appreciate your comments regarding your stay at the ibis budget Calais Tunnel sous la Manche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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