Customer review rating 3.4/5 1,091 reviews
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CLOSE TO ORLY AIRPORT
10 MINUTES FROM PARIS VIA RER C
Near the Belle Epine shopping center
ENCLOSED CAR PARK
WIFI AND AIR CONDITIONING
Check-in from 12h00
Check out up to 12h00
Paying
19, Rue Léon Geoffroy
Z.I. les Ardoines
94400 vitry sur seine
france
Check-in from 12h00
Check out up to 12h00
100% genuine reviews from our guests
Find out moreNo good/ not bad
Mariusz Families - 30/09/2019 Confirmed reviews ALL
Hotel quite clean, breakfast poor. We had 1 kind of chees (small piece), 2 kind of jams, 2 kinds of butter, 1 kind of baggiete, 1 kind of croissant. So typica french breakfast not for the rest of europe people. People works there very nice but they dont want speak english. They undertand me but response in french !!!!! I'm not sure in this price I will come again.
Bad customer service
Isatu B. Solo - 03/09/2019 Confirmed reviews ALL
The receptionist was dismissive and had a frown on her face anytime I approached her. She said to me she doesn’t understand English but spoke to another customer in English. All through my stay (Friday to Monday) the same woman was not helpful at all.
Kein Ibis wie ich es kenne
Anonymous Couples - 22/06/2019 Confirmed reviews ALL
Bad - one bin in bathroom - No international tv - Water within heater is running when turned off, kinda noisy - One plug in room and on in bathroom - House keeper keeps knocking on the door 8am until you open, even the „don’t disturb sign“ hangs on the door. If you wait to long and you finally open the door, you’ll get asked why you haven’t opened earlier - Windows haven’t been cleaned for month - Other guests slamming doors, if the are loud enough you can hear them clearly - Bathroom appears clean, but don’t trust it since the toilet isn’t as clean as it should be - Towel and bedsheets smell, must be their washing gel - It’s located in a industry area kinda Good - AC runs Fine - Close by a train station - The city center and some side streets are nice
My overall experience was unwelcoming and gross.
Eden F. Friends - 25/05/2019 Confirmed reviews ALL
When I arrived at the hotel I was not welcomed and when I asked to check in The lady at the front desk did not even ask me for my reservation numbers she just asked me how many people I was I tried to show her the reservation number and she didn’t even look at it so I feel like I was being overcharged because I booked this room two months ahead of time. I got to the hotel at 12 PM for checking and walking to my room the room service employees were cleaning out rooms and the room smell awful. I walked into my room and the top bed was not even made I had to make it myself. The door the wind I got to the hotel at 12 PM for check-in and walking to my room the room service employees were cleaning out rooms and the room smell awful. I walked into my room and the top bed was not even made I had to make it myself. The The window was open and there was a lot of bugs in there. After sleeping there for one night I received three different bites on my body from the bedbugs in the bed. Then when I went downstairs to see if there was breakfast the lady lied to me and told me I could eat breakfast when I told her I didn’t want to pay for it and she let me eat her breakfast and then when I was done she asked me what my room number was so I could pay for it but she never told me like how much it was she just said oh you can have it. She misinformed me and then told me that I had to pay her for her mistakes. As we were leaving the hotel we had all this baggage with us and I explained to her that our flight was leaving in two hours and that we just wanted to get food without bringing all of our luggage with us and that we would come back and get it. She said no we cannot leave it there and then when I asked her why she said we would have to pay for another night stay to leave our luggage there for a couple hours while we got dinner. I then asked her what her name was and she refused to tell me. She told me that her manager only worked on weekends but I saw her manager or another employee who seem to be a manager working when I checked in on Wednesday so I don’t know why she would say that. It was just an overall bad experience and I will never book through ibis budget hotel again. I’m sitting here itching my skin and looking through all my clothes to make sure I don’t have bedbugs in them because of this terrible experience I had at this hotel
Excellent team
Toundra B. Couples - 12/05/2019 Confirmed reviews ALL
Good
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