ibis budget Saarbruecken Ost 1 star

My stay was flawless - check-in was quick and painless, the staff was very nice and helpful, and the room was exactly as promised.

The room is nice and clean but really needs a bath mat and there was nothing to absorb the water on the floor in front of the bathroom and it was slippery. The staff were great and helpful and the hotel was clean but there was some weird smell from the check in point to in front of my room, it was like a combination of dog's piss and something else. The check in process was a bit confusing as the email should have mentioned that I couldn't check in before 2pm and I couldn't pay by cash before 5pm. Some of Thai credit cards don't have pin system and we should have been told before the arrival. Besides, the credit card rate is so much higher when I use foreign credit card.

I am writing this, because i noticed, that you were advertising especially the breakfast. Its OK, but not this much, to be honest. Well, e.g. there are eggs, but only cold ones. What I am missing are scrambled ones. Maybe it would be too much work or so.... Officially "Müsli" was announced, but there was not one. But all in all: I still would recommend your hotel!

The computer system for booking in was easy to use - but my preference would always be for a permanently manned reception. The room was clean and comfortable. Reception and breakfast staff were efficient and friendly.

I stay at this hotel frequently. The checkin is swift (the moreso if I use online checkin). The rooms are clean, satisfactorily appointed. The shower and toilet are totally adequate. Having a supply of bodywash in the shower is great. The rooms have sufficient power sockets and Wifi. I am staying for business purposes, but pay for the hotel personally. I have stayed at a number of other budget hotels in Saarbruecken. The ibis budget is exceptional value for money. The location is only a few hundred meters to the centre, the river walk, many restaurants.

This place offers everything what you need - we were a family of four, staying in two double bedrooms for one night, travelling back from Croatia to the United Kingdom. Front staff/ Reception staff were fantastic, and breakfast was just perfect. The price was very reasonable, and we were happier here than in many more expensive places we stayed in across Europe. Highly recommended - basic - but it is everything you will need!

The staff were very welcoming, friendly and helpful in arrival and throughout our stay. Our rooms were comfortable and spotlessly clean. As this is a budget hotel you don't get wardrobes and drawers but there is plenty of space on shelves and there are some hangers. The lighting in the room was excellent whilst the shower was a really good size with lots of hot water. With the window closed you could not hear any outside noise even though the hotel is on a busy road junction. Air conditioning means you can keep your room at the perfect temperature. There is no kettle and tea /coffee in the room but there are plenty of plugs to bring your own supplies and there is a vending machine in the reception area. Breakfast is a real highlight with lots of choice of bread, jams , meat, cheese, yogurt, cereals, fresh fruit plus orange juice or coffee all as much as you can eat for 7.50 euros. Whilst we were at the hotel they were redecorating all of the rooms but this didn't get in the guests way or make any noise so the rooms will be really sparkling fur new visitors. Will use again. Thank you

Good location with tram stop outside. Clean, quiet, decent breakfast.

First of all, I tried to check in online at 9 AM but I was kicked out after a valid bank authentication. Then, I arrived at about 8 PM. I always use IBIS budget, the hotel was the typical ibis budget hotel, so OK, but the parking was a two level parking and the second level didn't work (electric lifts). Asked where I could park, I was answered "you can put it in the industrial zone 600 mt away". I told the hostess I had driven for ten hours from the UK and it was full of stuff, she just raised her shoulders. There were two free disabled reserved parking, obviously I didn't asked to park there and I parked 600 mt away. When I was back, some people that just arrived had parked in the disabled parking. I checked and they had no disabled badge.

This is clearly not a luxury hotel but it does what it says on the tin, i.e. comfortable, very inexpensive, good overnight accommodation. The hotel is a bit isolated in an industrial area, but the reception staff were very helpful in indicating a restaurant within walking distance.

Billig.

Perfect location. Perfect stay

We had a great stay at this hotel. Getting access to our rooms when we arrived was easy using the kiosk at the door (we knew reception would be closed when we arrived). Our rooms were clean and well presented. Despite being at the front of the hotel with a main road and the Metro going past, noise was not a problem. Breakfast was great and the staff were very friendly. I would recommend this hotel with no hesitation and will stay here again.

We arrived at about 16:00. There was plenty of parking space. We had no problems with the access kiosk (we knew that reception would be closed until 17:00). We found the hotel to be clean and our rooms were well prepared. Even though the Metro ran past the hotel we were not trouble by noise. Breakfast was great and the staff were friendly. I will definitely use this hotel again.

Good accommodation, minimal style with very good breakfast. Very convenient location, parking space maybe a little problem in days that hotel is fully booked.