ibis budget Coffs Harbour 3 stars

Customer review rating 3.5/5 2,163 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

ibis budget Coffs Harbour
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+ 6 Services
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Room 1

Number of guests
Children's age

Best price guarantee

How it works?
ALL - Accor Live Limitless

Not participating hotel

When making a booking at this hotel:

  • I do not earn points

  • I cannot use my points

  • I do not benefit from advantages

  • I cannot take advantage of the Members' rate

Hotel extras

  • Swimming Pool Onsite

  • Close to shops and town centre

  • Restaurants in walking distance

  • Free Onsite Parking

  • 10minutes to Coffs Harbour Airport

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 10h00

Paying

Services and practical information
  • Paying WiFi access available in public areasPaying
  • Free outdoor parking on site
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditionned
Catering
  • BreakfastPaying

Hotel location

ibis budget Coffs Harbour

1A McLean Street
Corner Pacific Highway
2450
coffs harbour
australia

Tel: +61266509101

Fax: (+61)2/66509102

Check-in from 12h00

Check out up to 10h00

  • By plane

    COFFS HARBOUR At 4.5km / 2.8 miles

GPS :-30.298266, 153.111901

Our accommodation(s)

With a wide range of guest room configurations available, ibis budget Coffs Harbour is an excellent choice for couples, families and groups of friends travelling to the Coffs Coast. Guests staying at this contemporary Coffs Harbour hotel can choose from a range of guest rooms that suit two, three or four people, with each option featuring a range of convenient accommodation facilities. Each room is air conditioned, featuring a modern ensuite, comfortable bedding, a TV and alarm clock, and Wi-Fi access.

1 Queen Bed for maximum 2 persons.

  • Max. number of persons: 2

1 Queen and 1 Single Overhead Bunk Bed

  • Max. number of persons: 3

Standard Room with 2 single beds and 1 bunk bed

  • Max. number of persons: 3

1 Queen Bed and 1 set of Bunks for maximum 4 persons

  • Max. number of persons: 4

Standard Room with 2 single beds

Accessible room
  • Max. number of persons: 2
Rooms

Our guest reviews for
ibis budget Coffs Harbour

100% genuine reviews from our guests

Find out more

ALL Rating 3.5/5

2,163 reviews

tripadvisor

TripAdvisor Rating 3.0/5

577 reviews

Great location and fantastic staff

Customer review rating 3.5/5

Brendan Families - 14/09/2020 Confirmed reviews ALL

We were greeted by lovely staff, who even offered us to bring our kayak in to be locked up within the motel so it couldn’t be stolen off our car.

well located

Customer review rating 3.5/5

Colin Couples - 13/09/2020 Confirmed reviews ALL

It is a good cheap place to stay when only staying one night. The staff were very helpful giving us directions and maps on places we were interested in visiting.

Dear Colin, We very much appreciate your comments regarding your stay at the ibis budget Coffs Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. If we could wave that magic wand and make our bathrooms bigger!! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis Coffs Harbour Team

Not too bad.old bathroom but shower was good

Customer review rating 3.5/5

M H. Families - 27/08/2020 Confirmed reviews ALL

Good spa and swimming pool .

Dear Mohammad, Thank you for taking the time to tell us about your experience at the ibis budget Coffs Harbour. I am sorry that parts of your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please be rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely ibis Coffs Harbour

Location and affordable

Customer review rating 3.5/5

Jo Solo - 25/08/2020 Confirmed reviews ALL

My room was spotless and everything worked. Service was excellent.

Dear Jo, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely ibis Coffs Harbour

GREAT PLACE

Customer review rating 3.5/5

David P. Business - 24/08/2020 Confirmed reviews ALL

great place, was close to highway so small amounts of road noise but sleep-able

Dear David We very much appreciate your comments regarding your stay at the ibis budget Coffs Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely IBIS Coffs Harbour

Great location

Customer review rating 3.5/5

Jeremy B. Business - 20/08/2020 Confirmed reviews ALL

I was happy with my stay.

Hi Jeremy We thank your for taking the time to provide feedback on your recent stay with us here at the ibis Budget Coffs Harbour. We look forward to seeing you again in the not to distant future. Kind Regards IBIS Coffs Harbour

Great location for travelling through

Customer review rating 3.5/5

Mitch Families - 18/08/2020 Confirmed reviews ALL

Upon checking in I was greeted by a very friendly receptionist who had advised she had been calling me to makesure we could find the location and if we where still coming . From there we went to our room . When we walked in it seemed as if someone had been laying in the bed previously , pillow was on the floor and an imprint of a body on the bed topper . The door handle was also broken . We had 2 young kids ( 7 &2 ) who we put to bed and when we shut the lights off it was pitch black , no lamps no secondary lighting , so it was either day light bright or pitch black . There was a very weird odour in the room that smelt like sewerage that came and went frequently , we closed the bathroom door ( we kept the door ajar for light ) . The bathrooms really need some work especially the shower heads and the toilets themselves . I understand this is a " budget " hotel however a few small finishing off / maintenance touches would bring it back to life . Im not going to say it was a bad stay , it was just a bit primitive and missing those touches of care . Hats off to the receptionist who checked us in , she was very welcoming and bright and bubbly .

Dear Mitchell Thank you for taking the time to tell us about your experience at the ibis budget Coffs Harbour. I am sorry that parts of your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We were pleased to read that Emily look after you at check-in. We are in the process of putting together a planned maintenance program to rectify these issues that you have raised. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely The IBIS Coffs Harbour Team

Poor hotel

Customer review rating 3.5/5

Graeme Solo - 18/08/2020 Confirmed reviews ALL

Air con didn’t work. Hot and cold taps back to front. Shower floods entire bathroom, room smells, tv is outdated And hard to see the dark screen, location is next to a noisey late night pub. This has easily been the worst hotel I’ve stayed at. And that includes private rooms at backpackers. I understand it is a budget hotel, but the lack of re-investment to this hotels upkeep is astonishing and has a very poor reflection of your Accor and Ibis brand. I’d certainly recommend people to go elsewhere. Hopefully this hotel is an enomilly and not reflective of other hotels under your brand at the budget rating.

Dear Graeme Thank you for taking the time to tell us about your experience at the ibis budget Coffs Harbour. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please be rest assured that we are taking the appropriate measures to address the problem you have risen to prevent future occurrence. Again thank you for your feedback. Sincerely IBIS Coffs Harbour

Good location

Customer review rating 3.5/5

Ann Couples - 17/08/2020 Confirmed reviews ALL

The rooms are very small, very basic, bathroom needs repairs the shower drowns the bath mat, tv needs updating very small.

Dear Ann Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely IBIS Coffs Harbour

Good stay

Customer review rating 3.5/5

Ben Solo - 15/08/2020 Confirmed reviews ALL

Was nice and very friendly, was able to get in nice and easy and especially for last minute, stress free

Dear Ben, We very much appreciate your comments regarding your stay at the ibis budget Coffs Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely The IBIS Coffs Harbour Team

Great customer service

Customer review rating 3.5/5

B A. Couples - 15/08/2020 Confirmed reviews ALL

Great clean room, excellent customer service . Good location close to shops.

Dear Bilal, We very much appreciate your comments regarding your stay at the ibis budget Coffs Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely The IBIS Coffs Harbour Team

Great value for money

Customer review rating 3.5/5

Peter M. Couples - 14/08/2020 Confirmed reviews ALL

The Ibis is right in town, the rooms are small and spartan, but very comfortable and a friendly reception staff, but for the price, very good. The Coast pub is a 1 minute walk. What the Ibis lacks in some areas is more than made up for by location. As opposed to some locations in Coffs, the phone and internet works here. For convenient stop over, the Ibis ticks the boxes.

Dear Peter We very much appreciate your comments regarding your stay at the ibis budget Coffs Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely The IBIS Coffs Harbour Team

Great Stay

Customer review rating 3.5/5

Skb Business - 11/08/2020 Confirmed reviews ALL

The care and welcome from Eedie was fantastic. Before I arrived she called to up date me and then asked if I'd like some Tea in my room as well as if I'd like the heater turned on. She was stellar. Then when I arrived Eedie and her colleague welcomed me with genuine hospitality . I really felt valued. Thank you so much.

Hi Stuart, We very much appreciate your comments regarding your stay at the ibis budget Coffs Harbour. I am so happy that Edie made your stay with us welcoming and a great experience. She certainly is an amazing person on the front line. I will share your feedback with her which I am sure will make her day. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Warner General Manager

Good stay

Customer review rating 3.5/5

Anonymous Couples - 11/08/2020 Confirmed reviews ALL

affordable, clean and comfortable

Dear Marianne , We very much appreciate your comments regarding your stay at the ibis budget Coffs Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Warner General Manager

Awesome stay

Customer review rating 3.5/5

Parish T. Families - 06/08/2020 Confirmed reviews ALL

We enjoyed our 2 weeks Stay with accor. The workers were very lovely and kind. Would love to return one day in the future.

Dear Parish We very much appreciate your comments regarding your stay at the ibis budget Coffs Harbour. It was our absolute pleasure to host your beautiful family during the 2 weeks you were here. Hope to see you when I return to Brisbane :) Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Warner General Manager

Close to City Centre

Customer review rating 3.5/5

Kevin Business - 05/08/2020 Confirmed reviews ALL

Nice and clean low cost accommodation. Very small room.

Hi Kevin We very much appreciate your comments regarding your stay at the ibis budget Coffs Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am so pleased that you made the most of our fantastic location in the CBD are of Coffs Harbour. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Warner General Manager

Good location.

Customer review rating 3.5/5

Sharron R. Families - 04/08/2020 Confirmed reviews ALL

Booked as we have stayed at Ibis accommodation before. Suits our budget and we know what to expect. Visit spoilt by dripping tap in bathroom and the shower floor falling the wrong way so the water pooled on the floor which we had to mop up with our towels. We were offered another room but it was an overnight stay and we had already unpacked. The staff were amazing, the service great. The location perfect.

Dear Sharron, Thank you for taking the time to tell us about your experience at the ibis budget Coffs Harbour. I am sorry the shower in your room did not meet your expectations; again apologises from the team. Please be rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The IBIS Team

Dodgy over priced

Customer review rating 3.5/5

No T. Families - 03/08/2020 Confirmed reviews ALL

The room was falling apart. Curtin held with sticky tape, tap didnt turn off, handle missing off bunk bed. It was old, worn and gross. I will never be back. The room looked how i would picture a gaol cell.

Hi Erin Thank you for taking the time to provide feedback on your recent stay with us here at the ibis Coffs Harbour. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. The team works hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. I can assure you that are addressing the issues raised and that at sometime in the future we can welcome you back again. Kind Regards Michelle Warner General Manager

Cheap accommodation

Customer review rating 3.5/5

Unsatisfied Solo - 30/07/2020 Confirmed reviews ALL

Upon arrival I was made to feel like I was intruding on the receptionist tea. I arrived at approx 8pm. I work in an environment where meal times are regularly interrupted its part of the job as would be for this industry. I found her rude in her interactions with me and unhelpful. The room was tiny but ok. The bathroom floor was filthy and needed scrubbing. It was a good thing I was exhausted and just needed a bed for the night.

Dear Renee Thank you for taking the time to tell us about your recent experience at the ibis budget Coffs Harbour. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please be rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. As a gesture of goodwill we would like to offer you 50% off your next stay with us, if you wish to take up this offer please contact me direct on H3… We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely Michelle General Manager

Good stay

Customer review rating 3.5/5

Dean Solo - 26/07/2020 Confirmed reviews ALL

Very friendly and helpful staff. They need to get better and more pillows.

Hi Dean, We very much appreciate your comments regarding your stay at the ibis budget Coffs Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Warner General Manager

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