Novotel London Greenwich 4 stars

Customer review rating (ALL Rating) 4.1/5 1,820 reviews

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173-185 Greenwich High Road, SE108JA LONDON, United Kingdom

Description

Hotel extras

  • Next to Greenwich train station and DLR

  • Family rooms with extra sofa beds

  • On-site secure parking

  • Fully-equipped gym and sauna

  • Pet-friendly rooms

Our accommodation(s)

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Hotel location

Novotel London Greenwich

173-185 Greenwich High Road
SE108JA LONDON
United Kingdom

GPS:51.477798, -0.013504

Telephone
Fax +44 20 8312 6810

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

GOURMET BAR & RESTAURANT

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting. Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  1,820 reviews

TripAdvisor Rating  4.0/5  2,709 reviews

Excellent service, nice stay

TripAdvisor rating 5.0/5

Stephan C TripAdvisor review

We had a very warm welcome with some sweets and fruit in our room. The service was always very friendly. The dinner in the restaurant was excellent especially the service. We had a very nice stay. Gym was well equipped. We will probably come back again.

Dear Stephanc230, Thank you for sharing your positive experience! We're delighted to hear that you had a very warm welcome upon arrival and enjoyed the thoughtful touch of sweets and fruit in your room. It's great to know that you found our service to be consistently friendly and that you had an excellent dining experience in our restaurant, with special mention to the service. We're glad that you found our gym well-equipped and that you had a very nice stay overall. We appreciate your feedback and would be honored to welcome you back again in the future! If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. Kind regards, Bimla Gurung Rooms Division Manager

Excellent location for London Trip

TripAdvisor rating 4.0/5

Benjamin Z TripAdvisor review

Very nice hotel, central located in Greenwich. Access to Trains (DLR etc.) directly beside the hotel and you can reach London City within 20 minutes. Extensive breakfast buffet and very polite reception (24/7). Merely rooms a little bit out of time but ok for short trip. All in all definitely a strong recommendation and we will come back for our next London trip.

Dear Benjamin, Thank you for your fantastic review! We're thrilled to hear that you enjoyed your stay at our hotel and found our location in Greenwich to be excellent for your London trip. It's great to know that you appreciated the easy access to trains and the quick commute to London City. We're glad that you enjoyed our extensive breakfast buffet and that our reception staff provided polite and attentive service around the clock. Your feedback about the rooms being slightly out of date is valuable to us, and we'll take it into consideration as we strive to improve our accommodations for our guests. Thank you for your strong recommendation, and we look forward to welcoming you back for your next London trip! If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. Kind regards, Bimla Gurung Rooms Division Manager

Enjoyed the stay. Perfect stay place for a family at Nottingham with all local attractions and connectivity nearby.

TripAdvisor rating 5.0/5

mnoeprakash Families - TripAdvisor review

Location was spot on. Have good connectivity to central London. Walkable distance all nearby Greenwich attractions. Hotel is safe with all facilities. Family room was perfect for 2 adults and 2 kids. Restaurant at the reception was good as well. Enjoyed the stay.

Dear Guest, Thank you for sharing your experience with us! We're thrilled to hear that you enjoyed your stay at Novotel London Greenwich and found it to be the perfect place for a family trip, with all local attractions and connectivity nearby. It's wonderful that you found our location spot-on and appreciated the easy connectivity to central London. We're glad that you found the nearby Greenwich attractions within walking distance. Ensuring the safety and comfort of our guests is our top priority, and we're pleased to hear that you found our hotel safe with all the necessary facilities. We're glad that the family room was perfect for your needs, providing ample space for two adults and two kids. We're delighted that you enjoyed dining at our restaurant and that you had an overall enjoyable stay with us. Thank you for choosing us, and we look forward to welcoming you back again in the future! If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. Kind regards, Bimla Gurung Rooms Division Manager

Great experience!

TripAdvisor rating 5.0/5

Nomad07663325656 TripAdvisor review

Great experience, will come back again. Staff was really friendly and they have good customer service. Especially Noël was really friendly and made sure I received my food quickly. Everything was perfect and I can definitely recommend the Novotel London Greenwich.

Dear Nomad, Thank you for your wonderful review! We're delighted to hear that you had a great experience during your stay with us and that you plan to come back again in the future. It's fantastic to know that our staff provided you with friendly service and excellent customer service, and that Noël ensured you received your food quickly. We'll be sure to pass along your compliments to Noël and the rest of our team. Thank you for recommending Novotel London Greenwich, and we look forward to welcoming you back again soon! If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. Kind Regards, Bimla Gurung Rooms Division Manager

Average

Customer review rating 2.5/5

Anonymous Families - Confirmed reviews ALL

Hotel doesn't libe up to Novotel standards

Dear Ben H., Thank you for taking the time to tell us about your experience at the Novotel London Greenwich. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alex Rodrigues Front Office Team Leader Novotel London Greenwich

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Other web-users rate our hotel

  • 1,510 reviews 9.1/10 Location
  • 1,977 reviews 5.2/10 Room
  • 1,524 reviews 8.1/10 Service
  • 34 reviews 6.7/10 WiFi
  • 937 reviews 4.5/10 Cleanliness
  • 857 reviews 8.2/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.