Mercure Nantes Centre Gare Hotel 4 stars

Customer review rating (ALL Rating) 4.3/5 1,581 reviews

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Mercure Nantes Centre Gare Hotel - Image 1
Mercure Nantes Centre Gare Hotel - Image 2
Mercure Nantes Centre Gare Hotel - Image 3
Mercure Nantes Centre Gare Hotel - Image 4
50/51 Quai Malakoff, 44000 NANTES, France

Description

Hotel extras

  • The hotel is certified Green Key

  • 2 private car parks: outdoor and underground (supplement of EUR 12)

  • Triple & family rooms for up to 4 people (free breakfast for kids under 12)

  • Early check-in and late checkout possible on request (luggage storage)

  • Restaurant open for lunch and dinner-7 days a week-for a 100% homemade meal

Our accommodation(s)

Hotel location

Mercure Nantes Centre Gare Hotel

50/51 Quai Malakoff
44000 NANTES
France

GPS:47.216141, -1.543981

Telephone
Fax +33 2 40 89 35 43

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LA BRASSERIE

Discover a changing menu that highlights regional products throughout the seasons.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,581 reviews

TripAdvisor Rating  4.0/5  880 reviews

Comfortable

Customer review rating 2.5/5

Anonymous Solo - Confirmed reviews ALL

The room was comfortable. Bathroom was bigger than the bedroom. It was cold and took time to warm up. I was on my own so thought I would have room service. It was very limited, unlike the extensive drinks menu. Luckily the station is next door so I got something from there. The entrance door was smashed and replaced by wood which was not welcoming. I would have liked to have stayed again on my way back through Nantes but even the cheapest rooms are double the price which I can't justify.

Dear ALEXANDRA E., Thank you for your feedback. We’re glad to hear you found the room comfortable, although we regret the heating issue and the limited room service options. Regarding the entrance door, it is in the process of being replaced, and we apologize for any inconvenience this may have caused. Your comments are valuable to us as we continue to improve, and we hope to welcome you again in the future. Nicolas, your favorite receptionist, always here to make your next stay even better!

Good Stay but more 3* than 4*

Customer review rating 3.5/5

Alexis E. Families - Confirmed reviews ALL

After spending three days in Paris at a 4-star hotel from a large American chain, this Mercure property felt more like an Ibis than a Sofitel, which is often the case with Mercure hotels. That said, we had a pleasant stay overall. The value for money was good, the room was clean and reasonably well-appointed, and the bed was comfortable enough. However, slippers and a proper ironing board were not provided in the room as standard amenities. The location is excellent, particularly for those planning to take the train or rent a car.

Dear Alexis Thank you for your detailed feedback. We're glad you had a pleasant stay and appreciated our location and the comfort of the room. We’ve noted your comments to keep improving our services. See you soon, Nicolas, your favorite receptionist!

Well located

Customer review rating 3.5/5

A A. Solo - Confirmed reviews ALL

Position: Excellent Price: Correct Reception: Average Restaurant: Service Mediocre, Food Mediocre Room: Nice Bathroom: Safety to improve Hotel Director: Good

Dear ANTONINO A., We very much appreciate your comments regarding your stay at the Hôtel Mercure Nantes Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas receptionist

bonne situation

Customer review rating 4.0/5

Amelie Business - Confirmed reviews ALL

efficace

Dear AMELIE C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Nantes Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas receptionist

Well located close to Centre Gare

Customer review rating 4.0/5

Jack Couples - Confirmed reviews ALL

Staff were extremely helpful

Dear JACK S., Hello, Thank you for your comments. I'm glad you appreciated the convenient location of the hotel. See you soon in Nantes Nicolas receptionist

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Other web-users rate our hotel

  • 696 reviews 9.4/10 Location
  • 934 reviews 6.4/10 Room
  • 807 reviews 8/10 Service
  • 16 reviews 2.9/10 WiFi
  • 507 reviews 5.6/10 Comfort
  • 366 reviews 7.9/10 Breakfast
  • 306 reviews 6.5/10 Food
  • 294 reviews 5.7/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.