ibis Styles Bielsko Biala 3 stars

Customer review rating (ALL Rating) 4.2/5 425 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Breakfast is included and it's served 6:30-10:00 am (weekend 7:00-11:00)

  • Free WIFI

  • Convenient location

  • Spacious meeting rooms

  • Large car park

Our accommodation(s)

Hotel location

ibis Styles Bielsko Biala

Zywiecka 93
43300 BIELSKO BIALA
Poland

GPS:49.807205, 19.055843

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Restaurant Magura

The restaurant serves international cuisine.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  425 reviews

TripAdvisor Rating  4.0/5  429 reviews

Handy for our next destination

Customer review rating 3.5/5

Salvatore Business - Confirmed reviews ALL

Good location, service and friendly. Very clean starting to look a little tired.

Dear SALVATORE S., thank you for your feedback after your stay in our Hotel, we will be very pleased to host you again, we invite you! Alicja Gach Sales Specialist

Great stay

Customer review rating 5.0/5

Rafal Families - Confirmed reviews ALL

All around hotel is great value for money. Breakfast was nice, staff was a big asset to the hotel. Maybe little improvement on room deco and such would be beneficial but didn’t bother me or my family that much.

Dear RAFAL B., We very much appreciate your comments regarding your stay at the ibis Styles Bielsko Biala. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alicja Gach Specjalista ds. sprzedaży

Rebuilt block of flat

Customer review rating 3.0/5

Anonymous Solo - Confirmed reviews ALL

Small room, not enough space around toilet, not fitted doors of shower corner, the switch of the bed lamp was extremelly high.

Dear MICHAELA F., Thank you for taking the time to share your experience at ibis Styles Bielsko Biala. I'm sorry that your experience didn't live up to your expectations. At Ibis Styles, we are committed to providing every customer with the highest quality of service. That's why your feedback is very important to us. We hope to see you again in the future. Sincerely, Alicja Gach Sales Specialist

not good service at reception . i feel ignored

Customer review rating 0.5/5

Pim Business - Confirmed reviews ALL

i had two reservations MRMDJBHK (18-10=>20-10) and MRMDHZWW (16-10=>18-10). and did not receive my booster miles 2500 point as per the promotion applicaeable . pls put my booster points on my account

Szanowny Gościu, dziękujemy za ocenę. Wdrożyliśmy procedury, by wyjaśnić zaistniałą sytuację. Proszę przyjąć przeprosiny z naszej strony. Mamy nadzieję, na pomyślne rozwiązanie sprawy. Serdecznie zapraszamy ponownie. Z poważaniem, Alicja Gach Specjalista ds. sprzedaży

Warm and accurate

Customer review rating 4.0/5

Stahlmark Families - Confirmed reviews ALL

As usual - being satisfied at the Hotel. The only few drawbacks if you please: lack of shower gel (the bottle was emty); TV: no German channels on TV (that one ZDF has very bad signal with white non-seen picture); the Room was not clean enough. (Some pea nuts were on the floor after previous guests.) Supper: The two ladies in a bar asked to pay immediately after the meals were ordered (like if I gonna jump out with no payment). After this - you refuse to order smith more from the Menü.

Dear SERGEY Z., Thank you for commenting about your stay at ibis Styles Bielsko Biala. We are extremely sorry for the situation. Your comments have been forwarded to the heads of individual departments so that they do not repeat themselves in the future. We will be pleased to see you again on the list of hotel guests, we invite you! Sincerely, Alicja Gach Sales Specialist

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Other web-users rate our hotel

  • 94 reviews 7.9/10 Location
  • 203 reviews 6.4/10 Room
  • 148 reviews 9.4/10 Service
  • 8 reviews 8.1/10 WiFi
  • 157 reviews 9.5/10 Breakfast
  • 156 reviews 9.2/10 Food
  • 101 reviews 5.4/10 Comfort
  • 58 reviews 7.7/10 Cleanliness

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