Hotel Mercure Torun Centrum

Hotel Mercure Torun Centrum 4 stars

Customer review rating (ALL Rating) 4.4/5 905 reviews

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Hotel extras

  • Excellent location with easy access to main tourist attractions of Toruń.

  • Rooms with views of the Old Town.

  • 6 fully equipped meeting rooms guarantee successful business meetings.

  • Parking with 60 parking spaces, including 5 for coaches.

  • Free WIFI.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Hotel Mercure Torun Centrum

Ul Kraszewskiego 1/3
87-100 TORUN
Poland

GPS:53.013108, 18.59679

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

RESTAURANT

Modern decor, comfortable chairs, all that makes a relaxed atmosphere. With its Copernican symbols, the WINESTONE Restaurant perfectly captures the exceptional character of the Mercure Torun Center.

Our accommodation(s)

SUPERIOR SUITE Spacious suite with a bedroom, living room, large bathroom and separate toilet. Air conditioning, WIFI, tea and coffee making facilities, mineral water, TV, telephone, minibar, hairdryer, bathtub, bathrobe and slippers.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  905 reviews

TripAdvisor Rating  4.0/5  647 reviews

Well located and very clean!

Customer review rating 5.0/5

Zaneta Couples - Confirmed reviews ALL

Well located, near Old Town but quiet. Very well cleaned, extremely white towels and bed linen. Tea and coffee are nice extras to have lil something before departure. Great thanks 😊

Comfortable stay- well looked afterr

Customer review rating 4.0/5

Nicholas D. Business - Confirmed reviews ALL

I arrived long before Check in time , but received a warm welcome and room was available. Seemed to be a lack of catering ( no reception coffee service as far as I could see) and bar shut until evening and then closed early. Only coke or water in room Friendly ,helpful staff ,nice room and remarkable value. Overall,very happy.

Nice staff. Ok location

Customer review rating 3.5/5

Hilde A. Business - Confirmed reviews ALL

Nice meals. Missed the bacon for breakfast. Sorry the bar closed so early.

Never Again

Customer review rating 1.5/5

Clare B. Families - Confirmed reviews ALL

Fabulous check in ....that's when it ended Only one nights stay in this hotel thankfully... Never felt so unwelcome staying in a hotel ... We were unable to use the bar or the restaurant ... Coach trip were placed in the bar for dinner service , private event in the restaurant ...refused service . Went to use the shower .....no hot water ! Suggestion from reception.....have you run the shower enough ....yes for 15 minutes before coming down for advise .... Left at 7am. !

Dear Clare B., Thank you for taking the time to tell us about your experience at the Hotel Mercure Torun Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Piotr Różański Dyrektor Hotelu General Manager

Good location

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Good stay however rooms do need renovation

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Other web-users rate our hotel

  • 318 reviews 9.3/10 Location
  • 348 reviews 6.7/10 Room
  • 317 reviews 9.5/10 Service
  • 11 reviews 7.2/10 WiFi
  • 183 reviews 8.6/10 Breakfast
  • 118 reviews 6/10 Comfort
  • 109 reviews 6/10 Vibe
  • 92 reviews 8.3/10 Cleanliness

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