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Sofitel Grand Sopot Hotel 5 stars

Customer review rating 4.7/5 4,185 reviews

ALLSAFE approved hotel

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Sofitel Grand Sopot
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+ 25 Services

Hotel extras

  • Location in the center of Sopot right next to the pier and sandy beach

  • Grand Blue serves modern Polish cuisine with seafood and regional products

  • A private beach and a spacious garden right next to the hotel.

  • Swimming pool, saunas, gym and Grand Spa available to guests

  • 126 rooms and suites including Charless de Gaule famous Presidential Suite

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Sofitel Grand Sopot

Powstancow Warszawy St 12/14
Pomorskie
81-718 sopot
poland

Tel: +48585206000

Fax: (+48)58/5206099

Check-in from 15h00

Check out up to 12h00

  • By plane

    GDANSK LECH WALESA At 15km / 9.32 miles

  • By plane

    WARSAW F. CHOPIN At 345km / 214.39 miles

  • By boat

    GDYNIA OR GDANSK At 10km / 6.21 miles

  • By helicopter

    PRUSZCZ-GDANSKI At 30km / 18.64 miles

  • By train

    SOPOT At 1km / 0.62 miles

  • By train

    SOPOT GLOWNY At 1km / 0.62 miles

GPS :54.447411, 18.568118

Hotel services

Grand Blue

Executive Chef Tomasz Koprowski invites to our new restaurant Grand Blue where he serves a delightful dishes based on fresh fishes, seafood and local, seasonal products.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • One Restaurant
  • One Bar
  • BBQ / Picnic Area
    • BBQ / Picnic Area
  • Breakfast
    • Breakfast à la carte Additional charge
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • 5 Meeting rooms
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 126 rooms
    • 2 rooms for people with reduced mobility
    • 39 family rooms
    • 11 connecting rooms
    • 126 non-smoking rooms
    • 5 floors
  • Languages spoken at the hotel
    • English
    • Polish
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • High speed transmission line
    • WiFi in the communal areas
    • High Speed WiFi
    • WiFi at the hotel
    • High Speed internet
  • Air conditioning
    • Air Conditioning
  • Entertainment
    • Casino
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Check In & Check-out facilities
    • Late Checkout
    • Express check-out
  • Porter
    • Porter
  • Concierge
    • Concierge
  • Iron
    • Iron at reception
  • Safe deposit box at reception
    • Safe deposit box at reception
Access to property
  • Sofitel Grand Sopot Additional charge
    • On site
    • 55 parking spaces
    • Private
Well-being
  • Swimming pool
    • Covered
    • On site
  • So Fit
    • On site
Family
  • Equipements for children
    • Bottle Warmer
  • Services for children
    • Childrens Club for 6 to 12 years
    • Childrens Club for 3 to 6 years
    • Childrens Club for over 12
    • Indoor playground for children

Our accommodation(s)

Sofitel's 127 Poland accommodations offer views of either the bay or park. These Sopot accommodations also feature LCD TV, free high-speed and WiFi internet access, coffee- and tea-making facilities, a minibar, and the luxurious "MyBed."

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 250

  • Maximum capacity: 280 people

  • Maximum banquet capacity: 30 people

Find out more

Our guest reviews for
Sofitel Grand Sopot

100% genuine reviews from our guests

Find out more

ALL Rating 4.7/5

4,185 reviews

TripAdvisor Rating 4.5/5

1,397 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

So happy to hear this -- and Waldemar, lovely to meet you! I would be thrilled to jump on a call or Zoom next week - any day between 7am -10am or 7pm onwards (Polish time) should work for me.

Customer review rating 4.5/5

Antoni Couples - 08/10/2021 Confirmed reviews ALL

Bardzo miło . Jestesmy zadowoleni z pobytu!

Szanowny Panie P., Jesteśmy bardzo wdzięczni za Pana komentarze dotyczące pobytu w Sofitel Grand Sopot. Otrzymanie pozytywnej opinii jest dla nas zawsze wielką przyjemnością. Zapewniam Pana, że podzielę się otrzymanymi uwagami z całym zespołem. Jestem również przekonana, że Pana opinie będą stanowiły zachętę dla wszystkich członków naszego personelu do podejmowania dalszych wysiłków w celu nieustannego poprawiania jakości naszych usług. Jeszcze raz dziękujemy za podzielenie się z nami Pana opinią i mamy nadzieję, że kolejny pobyt w naszym hotelu będzie również tak samo przyjemny i udany jak poprzedni. Z poważaniem, Joanna Kaszubowska General Manager

Very good

Customer review rating 4.5/5

Patryk Couples - 30/09/2021 Confirmed reviews ALL

You could refresh some things in hotel like carped in the coridorr.

Szanowny Panie D., Jesteśmy bardzo wdzięczni za Pana komentarze dotyczące pobytu w Sofitel Grand Sopot. Otrzymanie pozytywnej opinii jest dla nas zawsze wielką przyjemnością. Zapewniam Pana, że podzielę się otrzymanymi uwagami z całym zespołem. Jestem również przekonana, że Pana opinie będą stanowiły zachętę dla wszystkich członków naszego personelu do podejmowania dalszych wysiłków w celu nieustannego poprawiania jakości naszych usług. Jeszcze raz dziękujemy za podzielenie się z nami Pana opinią i mamy nadzieję, że kolejny pobyt w naszym hotelu będzie również tak samo przyjemny i udany jak poprzedni. Z poważaniem, Joanna Kaszubowska General Manager

Friendly Staff - poor decor

Customer review rating 2.0/5

Padraic D. Business - 28/09/2021 Confirmed reviews ALL

Your staff were very friendly and what I would expect but the hotel is in need of a serious refurbishment, it's old and very tired looking. I expect a lot more from Sofitel Hotels, I have stayed in them all over the world, and this was possibly the worst.

Dear Mr Pardaic, Thank you for sharing your feedback to us. We are really sorry that your stay did not meet your expectations. Please be sure that we will learn from your concerns as we aim to improve our services in order to make all our guests happy. We hope you will give us the opportunity to better serve you in near future. . Best Regards, Adrian Kowalski Guest Relations & Concierge

Good location

Customer review rating 2.5/5

Alexander W. Business - 26/09/2021 Confirmed reviews ALL

I had booked 2 rooms prepaid for two nights for myself and my son , unfortunately due to business commitments I arrived alone my son stuck at home ! On arrival I was told there would be no refund for the unoccupied room as rooms were prepaid and was then asked do you want to pay extra for breakfast as you are room only !!! I said no thank you but was quite dissatisfied and disappointed with they could have offered me some credit for the unoccupied room to be used within the hotel ! I stayed several weeks before next door at Sheraton & I’m quite sure this issue would have been dealt differently by them . I am about to book 3 rooms for our next visit less than two weeks from now and it will be the Sheraton based on this disappointing visit

Dear Alexander W., Thank you for taking the time to tell us about your experience at the Sofitel Grand Sopot. I am sorry that your stay did not entirely meet your expectations especially with strict rules of reservation cancelling policy. We hope you will visit us again and I promise you that we will do our best to make your stay very wonderful. Sincerely, Adrian Kowalski Guest Relations & Concierge

well located, very friendly stuff.

Customer review rating 5.0/5

Justinas Families - 02/09/2021 Confirmed reviews ALL

stuff helped organize birthday surprise for the wife. All was good. maybe need to improve slightly service at a beach. when people left take out them towels, so other can see it is empty, update, renew pillows on sunbeds, help to prepare it.

Dear Justinas K., We very much appreciate your comments regarding your stay at the Sofitel Grand Sopot. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adrian Kowalski Guest Relations & Concierge

Well located, tradition

Customer review rating 4.0/5

Tomasx Z. Couples - 02/09/2021 Confirmed reviews ALL

Good front desk service, was satisfied with my staying in Grand Hotel

Szanowny Panie Z., Jesteśmy bardzo wdzięczni za Pana komentarze dotyczące pobytu w Sofitel Grand Sopot. Otrzymanie pozytywnej opinii jest dla nas zawsze wielką przyjemnością. Zapewniam Pana, że podzielę się otrzymanymi uwagami z całym zespołem. Jestem również przekonana, że Pana opinie będą stanowiły zachętę dla wszystkich członków naszego personelu do podejmowania dalszych wysiłków w celu nieustannego poprawiania jakości naszych usług. Z poważaniem, Joanna Kaszubowska General Manager

Genuine welcome and a wonderful experience

Customer review rating 5.0/5

Gregor C. Couples - 28/08/2021 Confirmed reviews ALL

From the time of booking onwards we felt welcome. Alexandra and Kacper phoned to welcome us before we even arrived. Such a lovely hotel, all the staff were friendly and the room was fantastic.

Dear Gregor C., We very much appreciate your comments regarding your stay at the Sofitel Grand Sopot. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joanna Kaszubowska General Manager

Nice Hotel with exzellent service

TripAdvisor rating 5.0/5

stradan2021 13/08/2021 TripAdvisor review

very good service, great location right on the beach, Mr. Daniel from the breakfast service was always very courteous and helpful, the beds are a bit old and should be replaced. The hotel staff was very nice and friendly.

Dear Mr.Stradan2021, Thank you very much for sharing your constructive comment with us. I'm very happy that you enjoyed your overall stay at Sofitel Grand Sopot. I do apologize for the inconvenience that you experienced and mentioned in your review. Feedback like yours’s is very valuable knowledge for us. We will do our best to improve in the mentioned points. I do hope that in the future I will have the opportunity to welcome you back at our hotel. Kind regards, Karolina Polaska Guest Relations Manager Karolina Polaska Guest Relations Manager

Used to be better…

TripAdvisor rating 2.0/5

marmin1981 09/08/2021 TripAdvisor review

I have visited the hotel before and this time it felt like I didn’t get the value for money… no elevator to the last floor where out room was, very basic breakfast buffe for this type of a hotel, nightstand only on one side of the bed so phone and remote end up on the floor, and the whole building felt like it needs a major cleaning and renovation.

Dear Marmin 1981, Thank you for sharing the review of your stay at Sofitel Grand Sopot with us. We are truly grateful for this critique as it allows us to focus on the aspects of our Guests stay that might require improvement. Please accept our sincere apologies for not reaching your expectations during your recent visit. Please be assured that all your comments will be discussed with Head of Departments, and we will take proper steps in order to prevent them from happening in the future. We also hope that you will visit us again so that we will have a chance to show you the proper Sofitel standards. Kind regards, Michael Lopeke Concierge & Guest Relations

Nice straff. Fantastisk wiev over garden and sea.

Customer review rating 4.5/5

Pål B. Couples - 08/08/2021 Confirmed reviews ALL

Nice and friendly straff. Hotel quiet and elegant. Good breakfast. Beautiful garden and Nice beach. Vera good stay. Nice wiew from the terrasse.

Dear Mr. B., We very much appreciate your comments regarding your stay at the Sofitel Grand Sopot. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joanna Kaszubowska General Manager
Customer review rating 5.0/5

Chris R. Couples - 31/07/2021 Confirmed reviews ALL

Elegant and superbe

Dear Christopher R., We very much appreciate your comments regarding your stay at the Sofitel Grand Sopot. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joanna Kaszubowska General Manager

A beautiful hotel situated right at the beach!

Customer review rating 4.5/5

Fahmi E. Families - 20/07/2021 Confirmed reviews ALL

We stayed here for 6 days and we had a fantastic experience with a wonderful staff. They have a private area at the beach with plenty of sun beds. The breakfast is very good and the rooms are spacious with comfortable beds. This must be the best hotel in Sopot. What could be better: 1. The bathrooms needs a little upgrade and the water temperature should be more stable. Changes often from cold to warm and opposite. 2. Only 1 spot for EV and the charging speed is the lowest I have experienced at any hotel. 1,9KW pr hour. If you have a 100KW battery you will need more than 50 hours to charge your car. Time for an upgrade? Thank you very much for a great staycation. We will definitely be back.

Dear Mr.E.-Masrouri, Thank you so much for sharing your wonderful review. It has been our pleasure to have you as our Guest at Sofitel Grand Sopot. Hopefully in the future you will visit us again. You are more then welcome! Regards, Joanna Kaszubowska General Manager

Excellent Services, Memorable Stay

Customer review rating 5.0/5

Shreeja Couples - 19/07/2021 Confirmed reviews ALL

We stayed at Grand Hotel Sopot for 3 nights in July for our summer vacation. This stay at Grand Hotel has been the most memorable and most luxurious for us. The services at the hotel are excellent, the customer service provided by their staff is just incredible. They made such beautiful and exceptional arrangements for my birthday evening at the private beach which I will never forget. We would totally recommend this hotel if you are looking for luxury, comfort, safety, and some memorable moments. It's a total win-win place. Thank you so much Grand Hotel for the lovely Experience. We will be back again

Dear Ms.D., Thank you for choosing Sofitel Grand Sopot. I am really glad that you enjoyed yourself at our hotel. I will pass on your words of praise to the whole team. This will serve as an encouragement as we strive to provide the highest standards of service. I look forward to welcoming you back soon. Kind regards, Joanna Kaszubowska General Manager

Outstanding location, historical building

Customer review rating 5.0/5

Jmb Families - 13/07/2021 Confirmed reviews ALL

Our arrival was well prepared including an early check-in option given the time of our flight. Nice location at the beach with a convenient private beach. Great room and view although we would have welcomed the possibility to switch off the air conditioning (which was only possible after 10pm). Sanitary measures that applied at the time of our visit were implemented although not always consistently adopted in common areas by guests and sometimes by staff members (such as nose not covered by face mask). Breakfast is excellent and we also went to the restaurant once for dinner (we could have done this more however the menu remains the same every day). To keep it short we had an excellent stay!

Dear Mr. B., We very much appreciate your comments regarding your stay at the Sofitel Grand Sopot. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joanna Kaszubowska General Manager

Super

Customer review rating 5.0/5

Anthony Business - 28/06/2021 Confirmed reviews ALL

Very good service

Dear A. M., We very much appreciate your comments regarding your stay at the Sofitel Grand Sopot. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joanna Kaszubowska General Manager

Location and standard

Customer review rating 5.0/5

Anonymous Couples - 08/06/2021 Confirmed reviews ALL

Perfect size room, very quiet location, excellent view, very polite and attentive staff.

Dear Eliza S., We very much appreciate your comments regarding your stay at the Sofitel Grand Sopot. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joanna Kaszubowska General Manager

A very nice stay,but waiting 2 weeks for a refund.Totally unacceptable.

Customer review rating 3.0/5

Peter E. Couples - 16/05/2021 Confirmed reviews ALL

Everything was fine,very nice and helpful reception service,but the above is also true.A pity.

Dear Mr. E., Thank You for our conversation earlier today. Once again please accept my sincere apologies for a long refund period. Please be assured that the procedure has been reviewed to avoid this situation in the future. I am glad to confirm that extra 2000 points (approx. 40 Euro) has been added to Your ALL membership account as a compensation for the inconvenience. You can use this points to pay for your stay or other extra services during Your stay at any Accor hotel on the eligible stay, according to Accor general policy. I sincerely hope for the opportunity to welcome You again at Sofitel Grand Sopot hotel. I remain at Your disposal. Kind regards, Oleksandra Zabolotna Front Office Manager

Grand Hotel Sopot

TripAdvisor rating 5.0/5

V S 14/12/2020 TripAdvisor review

We were a little anxious before our arrival due to covid. However, when we arrived, we felt very safe. Good breakfast served by a very attentive waitress called Aleksandra; freshly squeezed orange juice, scrambled eggs to our liking, cappuccino from the express bar, nothing was a problem( the usual self service buffet was not available).The supper was enjoyable; an excellent steak washed down with a good wine, followed by a very good chocolate fondant. Our room was clean with comfortable beds, which could have been a little wider. Good room service. We were disappointed that was no separate shower only a bath tub very uncomfortable to access.To our rescue came the charismatic and unforgettable Daniel, (the assistant manager at breakfast who we know from previous visits )together with Kacper from the front desk arranged for a stepping aid. We are returning customers who stayed in the hotel from 31st of October till the 2nd of November.

Dear Guest, Thank you for a very high rating and all those kind words. We hope that your stay was memorale, and we hope that you will visit us again very soon. Please stay assured that your personal distinction will be transferred to persons mentioned in above. Kind regards, Adrian Kowalski Guest Relations & Concierge

Birthday time

TripAdvisor rating 5.0/5

387joannab 30/08/2020 TripAdvisor review

We spent four beautiful days in Sofitel Grand Hotel in Sopot, to celebrate my birthday. I love this hotel. I don't imagine to go to Sopot and to stay in another place, regardless of the weather and season.

Dear Mrs. Joanna, We very much appreciate your comments regarding your stay at the Sofitel Grand Sopot. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Kamil Kulczyński Guest Relations & Concierge

THE place to stay

TripAdvisor rating 5.0/5

williamreist Family - 17/07/2020 TripAdvisor review

We have been pleasantly surprised with this hotel and its incredible beach, and the massive pier that just outs in the Baltic Sea. It’s a hotel full of stories, equally suited to families and business or leisure travelers!

Dear Williamreist, We are thrilled that you enjoyed your stay at Sofitel Grand Sopot! Thank you for sharing your comment with TripAdvisor readers and for recommending us. I do hope that in the near future we will visit us again. Warm regards, Karolina Polaska Guest Relations Manager

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