Sofitel Grand Sopot 5 stars

Customer review rating (ALL Rating) 4.7/5 841 reviews

Powstancow Warszawy St 12/14, Pomorskie, 81-718 SOPOT, Poland

Hotel extras

  • Location in the center of Sopot right next to the pier and sandy beach

  • Grand Blue serves modern Polish cuisine with seafood and regional products

  • A private beach and a spacious garden right next to the hotel.

  • Swimming pool, saunas, gym and Grand Spa available to guests

  • 126 rooms and suites including Charless de Gaule famous Presidential Suite

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Sofitel Grand Sopot

Powstancow Warszawy St 12/14, Pomorskie
81-718 SOPOT
Poland

GPS:54.447411, 18.568118

Telephone +48 58 520 60 00

Fax +48 58 520 60 99

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Grand Blue

Executive Chef Tomasz Koprowski invites to our new restaurant Grand Blue where he serves a delightful dishes based on fresh fishes, seafood and local, seasonal products.

Our accommodation(s)

Sofitel's 127 Poland accommodations offer views of either the bay or park. These Sopot accommodations also feature LCD TV, free high-speed and WiFi internet access, coffee- and tea-making facilities, a minibar, and the luxurious "MyBed."

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  841 reviews

TripAdvisor Rating  4.5/5  1,437 reviews

Good location, nice enough hotel, outdated and not 5 star experience

Customer review rating 2.5/5

Arletta L. Couples - Confirmed reviews ALL

It was quite disappointing to arrive at the hotel to see that this was not living up to its 5 stars by any means. The standard would be more a 3-4 star hotel due to the very dated decor and basic rooms. The carpets are lifting off the floors in the hallways and the service was not up to standard. We were not greeted at the door upon arrival nor any day. The spa was nice & modern but the temperatures were completely off, the pool was too cold, the plunge pool too warm and the hamam had a strong smell of stale water for 3 days during which we complained twice as this is conducive to Legionnaires' disease. This was finally rectified on the 4th day. The bar staffs‘ service was good but due to dark decor and poor food wasn’t enough to bring us back again during our 5 night stay. All in all I would say the hotel is way past it’s hay day and is in dire need of modernisation to live up to the Sofitel name.

Dear Mrs L., thank you very much for sharing opinion regarding your recent stay in our hotel. I am sorry to read that it was far from perfect due to hotel's technical condition. At the same time I am sorry to read our service was not up to your expectations - we will definitely work together to improve it. I hope that you will decide to visit us again in renewed interiors, so we could erase the bad memories. Kind regards, Jędrzej Król Guest Relations & Concierge

Great location, very good stay

Customer review rating 4.5/5

Julitta B. Couples - Confirmed reviews ALL

Beautiful historic hotel, very comfortable bed, supper quality down pillows. Quiet room and substantial doors that eliminates noise. Fantastic breakfast selection and dinning.

Dear Ms.B., We very much appreciate your comments regarding your stay at the Sofitel Grand Sopot. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joanna Kaszubowska General Manager

Very well located, perfect friendly and professional stuff

Customer review rating 5.0/5

Peter Business - Confirmed reviews ALL

Unreal nice people, perfect location

Dear Mr.B., We very much appreciate your comments regarding your stay at the Sofitel Grand Sopot. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joanna Kaszubowska General Manager

4 star not 5

Customer review rating 3.5/5

Psul Families - Confirmed reviews ALL

The bar food and restaurant food was adequate and nothing special. The new year ball food was very good. The pool area was cold and an average standard. Having stayed at many 5 star hotels I would give this 4 stars.

Dear Mr K., thank you very much for sharing opinion regarding your recent stay in our hotel. I am sorry to hear that the service was far from perfect. I would like to assure you that we will do our best to avoid such situations in the future. I hope that despite the inconveniences you have experienced, you will give us another chance and visit us again. Kind regards, Jędrzej Król Guest Relations & Concierge

Great stay

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Excellent service, specious rooms, very good food and very professional staff.

Droga Pani Barbaro, bardzo się cieszymy, że wybrała Pani Sofitel Grand na pobyt w Sopocie, a Pani pobyt należał do udanych. Dla nas również było czystą przyjemnością móc Panią gościć. Pani opinia za, którą bardzo dziękujemy jest dla nas bardzo cenna i wiem, że pochwała sprawi dużo radości całemu Personelowi. Będzie nam bardzo miło jeśli w przyszłości wybierze Pani nasz hotel ponownie. Serdecznie pozdrawiam i zapraszam, Joanna Kaszubowska Dyrektor Hotelu

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Other web-users rate our hotel

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  • 165 reviews 8.2/10 Comfort
  • 159 reviews 8.1/10 Amenities
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  • 68 reviews 6.4/10 Cleanliness

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