Miła obsługa, udany pobyt

Brak, pierwszy raz… wracam na 100%

brak sprzątania pokoju

Wszystko było OK. Natomiast nie otrzymałem punktów reward za pobyt.

Miło, sympatycznie :)

Przemiła i profesjonalna obsługa. Usługi gastronomiczne i hotelowe polecam wszystkim. Centrum miasta, a jednak cisza i spokój.

bardzo ładne wygodne pokoje.

Fajny pobyt, śniadania bogate, dobre położenie

Niestety pokój hotelowy, który został nam przydzielony posiadał bardzo nieszczelne okna, przez co cała noc była nieprzespana. Czuliśmy się tak jakbyśmy byli na pobliskiej dyskotece, choć nie bardzo nasz klimat muzyczny, która trwała do 4 rano. Po 4 rano zaczęto sprzątać to miejsce i wynosić do pojemników szkło, wrażenia dźwiękowe o tej godzinie niezapomniane. Najmilej wspominam obsługę restauracji, która widać , że dba o klienta. Gdybym miała porównać ten pobyt do mojego pierwszego pobytu, to niestety jakość świadczonych przez hotel usług widocznie spadła.

Good hotel, in the downtown of the City. Problem only was with the parking, very expensive and difficult to get out. Opening gate did not work well. Breakfast was expensive too, in my view in very low season (November, hotel was almost empty) it should be lower price. Thank you.

Good hotel with sauna. Rooms are large, clean and include coffee/tea maker and complimentary water bottles in the room. It was easy to check in and out. Location is good and only walking distance of main attractions

When I am staying in Czestochowa, I usually do it in Mercury Czestochowa Centrum and I am always satisfied. But this time the hotel was fully booked because of a big meeting in Jasna Gora. I made my check in at 10 p.m. together with some other guests and there was only one receptionist at the receptiorn desk and she had a badge “I am learning”. She did very well, but there was a considerable waiting time. The room, bed and bathroom was nice. Breakfast was delicious. Again there was a long queue to check out and there was only one person to check out all the guests. This time only 3 stars for long waiting time twice.

Comfortable and spacious bedroom with small living room attached, tastefully decorated, with view of the Monastery and surrounding area.Tea/coffee making facilities, modern bathroom with separate toilet, ample cupboard space. Good buffet breakfast, well replenished. The downside was the lack of heating, both in the bedroom and restaurant as the temperature regulator did not seem to work at a time when temperature had dropped down unexpectedly.

The hotel was pretty eaverage. Rooms and hotel in general were pretty dated. Lacked any pleasant facilities like a bar. Restaurant was basic. Menu was pretty basic also. Rooms in need of an update as was the hotel.

The rooms are very old , on the floor uncomfortable to walk without shoes - very dirty. The rooms look very modest. As a Platinum card holder , I did not have any signs.Air conditioning in room did not work at all.