Hotel Mercure Poznan Centrum 4 stars

Customer review rating (ALL Rating) 4.7/5 1,869 reviews

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Description

Hotel extras

  • Spacious rooms with new beds were upgraded in 2020.

  • Location in the city center, close to Poznań Fair.

  • Own pastry shop. Certified Marcinski Croissants - available all year round!

  • Large, parking

  • Extensive conference facilities.

Our accommodation(s)

Hotel location

Hotel Mercure Poznan Centrum

Ul. Roosevelta 20
60-829 POZNAN
Poland

GPS:52.408272, 16.912071

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,869 reviews

TripAdvisor Rating  4.5/5  815 reviews

Good stay

Customer review rating 5.0/5

Anonymous Solo - Confirmed reviews ALL

Very good hotel! Placed closed to the city center! Clean room and pleased personnel in the hotel restaurant.

Dear Ms. O., we very much appreciate your comments regarding your stay at the Mercure Poznan Centrum Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that during your next visit in the City of Goats you will give us the pleasure and honor to welcome you again. Kind Regards Agnieszka Lange Front Office Shift Leader Mercure Poznan Centrum

Nice hotel

Customer review rating 5.0/5

Pawel R. Families - Confirmed reviews ALL

Very nice hotel with a good location. The best is the ladies at the reception. Their smiles and most of all the service from them is incredibly good. Their service and smiles makes the stay much better.

Dear Mr. R., we very much appreciate your comments regarding your stay at the Mercure Poznan Centrum Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that during your next visit in the City of Goats you will give us the pleasure and honor to welcome you again. Kind Regards Agnieszka Lange Front Office Shift Leader Mercure Poznan Centrum

Great stay!

Customer review rating 5.0/5

Sharon C. Families - Confirmed reviews ALL

We recently stayed at Hotel Mercure Poznań Centrum and opted for a Privilege Room, and it was an excellent experience from start to finish. Room: The Privilege Room was spacious, beautifully designed, and equipped with thoughtful amenities that elevated our stay. The bed was incredibly comfortable, and the upgraded features like the Nespresso machine, complimentary soft drinks in the minibar, and premium toiletries added a touch of luxury. The soundproofing was excellent – we didn’t hear a thing from the bustling city outside. Location: The location couldn’t have been better. It’s right in the city center, making it easy to explore Poznań. We were within walking distance of the Old Market Square and other major attractions. It is also well connected to trams and buses. Dining: Breakfast was a highlight of our stay. The buffet had an impressive variety of fresh options, from local specialties to classic breakfast dishes. Service: The staff were exceptional. From check-in to check-out, everyone we encountered was professional, friendly, and eager to help. They made us feel truly welcome.

Dear Ms. C., we very much appreciate your comments regarding your stay at the Mercure Poznan Centrum Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that during your next visit in the City of Goats you will give us the pleasure and honor to welcome you again. Kind Regards Agnieszka Lange Front Office Shift Leader Mercure Poznan Centrum

nice hotel

Customer review rating 5.0/5

Ja Business - Confirmed reviews ALL

very good as usual

Dear Mr. A., pleasure was ours. We wish you a very Merry Christmas, full of joy and Happy New Year! Kind Regards Agnieszka Lange Front Office Shuft Leader Mercure Poznań Centrum

Well located

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

I used to stay in this hotel since 20 years and standard is ca the same. I liked old staff - service was much better than offered by young ladies at the reception desk. Breakfasts are not as good as in past but still acceptable.

Szanowna Pani Iwono, na wstępie raz jeszcze dziękujemy za Pani kolejny pobyt oraz czas poświęcony na wypełnienie ankiety zadowolenia. Jest nam miło, że w większości udało nam się wyjść naprzeciw Pani oczekiwaniom. Zadowolenie naszych Gości jest dla nas jednym z kluczowych priorytetów. Przepraszamy za wszelkie niedogodności, które miały wpływ na Pani poczucie komfortu i zadowolenia z pobytu. Młodszym pracownikom recepcji zwrócimy uwagę na większą dozę empatii i życzliwości. Pozwalamy sobie jednak mieć nadzieję, iż przy okazji następnej wizyty w Mieście Koziołków ponownie zaszczyci nas Pani swą obecnością. Dołożymy wówczas wszelkich starań, aby uczynić kolejny Pani pobyt lepszym niż poprzedni. Z wyrazami szacunku Agnieszka Lange Szef Zmiany w Recepcji Mercure Poznań Centrum

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Other web-users rate our hotel

  • 527 reviews 9.3/10 Location
  • 657 reviews 8.4/10 Room
  • 646 reviews 9.6/10 Service
  • 9 reviews 9.1/10 WiFi
  • 576 reviews 9.2/10 Food
  • 525 reviews 9.4/10 Breakfast
  • 281 reviews 8.7/10 Comfort
  • 202 reviews 8.4/10 Cleanliness

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