Hotel Mercure Poznan Centrum 4 stars

Name: Hotel Mercure Poznan Centrum
Address: POZNAN, 60-829, POLAND
Telephone: (+48)61/8558000
Rating: 4.5

Customer review rating 4.5/5 5,586 reviews

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+ 21 Services

Hotel Mercure Poznan Centrum

Hotel for travellers looking for local and authentic experiences

The 4-star Mercure Poznan Centrum is located in the business area of Poznan, next to the fair grounds and within walking distance to the Old market Square. Just 15 minutes drive from the international airport and 5 minutes walk from the main train station . Enjoy our excellent conference facilities, WINESTONE Restaurant and the hotel`s own pastry shop. The hotel has 228 air-conditioned rooms with free WIFI, fitness center,sauna and large car park.

Hotel extras

Spacious rooms with new beds were upgraded in 2020.
Advantage 2
Advantage 3
Large, parking
Extensive conference facilities.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- WIFI in the communal areas
- WIFI in your room
- WIFI access
- Optic fiber technology provides the highest possible speed of Internet connection.
Parking Paying
- Private indoor parking (Paying)
- Outdoor car park PLN 65 per day (Paying)
- Bus/coach parking area (Paying)
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
- Accessible bathroom
Pets allowed Paying
100% non-smoking hotel
Air conditioned
- Air conditioning
- Manual temperature control
- Air Conditioning
POZNAN LAWICA Paying
Languages spoken at the hotel
- German
- English
- Spanish
- French
- Russian
Reception open 24 hours a day
Early check-in/Late check-out Paying
- EARLY CHECK IN FROM 8AM (Paying) Need access to your room from 8am on the day of arrival? Book this exclusive benefit now and make the most of your business or leisure stays in our Mercure hotels.
- LATE CHECK-OUT UP TO 6PM (Paying) Want to keep your room until 6pm on the day of departure? Book this exclusive advantage now and make the most of your business or leisure stays in our Mercure hotels.
Laundry
- Dry cleaning / Ironing (Paying)
- Laundromat
- Shoe shine machine
Boutiques/shopping
- Cash machine (nearby)
- Gift shop/newspaper shop (Paying)
Porter
Concierge

Breakfast Paying
2 Restaurant(s)
1 Bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 24 hours
- Opening hours : Week-end 24 hours

Fitness centre
Sauna

13 Meeting room(s)
Self service business centre
Copy/print service available

Hotel location

Hotel Mercure Poznan Centrum

Ul. Roosevelta 20
60-829 poznan
poland

Tel: +48618558000

Fax: (+48)61/8558955

Check-in from 14h00

Check out up to 12h00

AIRPORT LAWICA : 78 BALTYK
GORCZYN - MILOSTOWO : 8 KAPONIERA
POLABSKA - DEBIEC : 10 KAPONIERA

By plane
POZNAN LAWICA At 6km / 3.73 miles - Shuttle paying
By car
WARSZAWA - BERLIN At 4km / 2.49 miles
By train
POZNAN GLOWNY At 0.5km / 0.31 miles

GPS :52.408272, 16.912071

Our accommodation(s)

Choose from a range of options: a cozy Standard Room, or a spacious Superior or Privilege Room and take advantage of our wide range of additional services.

Standard Room with 1 single bed

Max. number of persons: 1
Area: From 28 m² / 301 sq ft

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

Superior room with 1 double bed

Max. number of persons: 3
Area: From 31 m² / 334 sq ft

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

Privilege Room with 1 double bed

Max. number of persons: 3
Area: From 33 m² / 355 sq ft

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

Standard room with twin beds

Max. number of persons: 2
Area: From 28 m² / 301 sq ft

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

Superior room with twin beds

Max. number of persons: 3
Area: From 31 m² / 334 sq ft

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

Privilege Room with two Single Beds

Max. number of persons: 3
Area: From 33 m² / 355 sq ft

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

Executive Room with 1 double bed

Max. number of persons: 2
Area: From 33 m² / 355 sq ft

Executive room with 2 separate beds

Max. number of persons: 2
Area: From 33 m² / 355 sq ft

Our restaurants and bars

WINESTONE

Type of cuisine: International

Our restaurant is located on the ground floor and serves buffet breakfasts, lunches and à la carte dishes. Enjoy our delicious menu that combines regional and international cuisine.

WISE CAFE

Type of cuisine: Cafe

Pastry store and cafe which combines traditional pastries, cakes, cookies and local specialities with fresh coffee.

WINESTONE

A real culinary revelation, Winestone delights with its wide choice of wines from around the world and outstanding dishes served on stone pads. Take a culinary journey and explore our tasty cuisine at an attractive price.

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday

Your meetings and events

Our meeting rooms

Number of meeting rooms: 13
Maximum size: 248 m²
Maximum capacity: 250 people
Maximum banquet capacity: 100 people

Find out more

Well located and friendly staff

Anette Business - 17/09/2021 Confirmed reviews ALL

Very nice experience, good and room, really helpful and friendly staff. Good breakfast. The noise form the street kept me awake at night and made it hard to fall a sleep.

Well located, acceptable comfort, room service below average.

Krzysztof Business - 09/09/2021 Confirmed reviews ALL

All was fine except for room cleaning - I was not aware of the fact, that you don't clean rooms during stay, so I was left with wet towels I left in the morning in shower cabin. Please consider asking guests (as other hotels do) whether they wish or not to have room cleaned on daily basis. Using COVID as an excuse and justification to save on room service costs is tough to accept.

Panie Krzysztofie, dziękuję za podzielenie się z nami opinią. Oczywiście wszystkie sugestie weźmiemy pod uwagę i przepraszamy za niedogodności, których Pan doświadczył. Zapraszamy ponownie do Mercure Poznań Centrum.

excellent as usual...well located and well managed ;)

Ja A. 2. Business - 02/09/2021 Confirmed reviews ALL

excellent as usual...well located and well managed ;)

Der Mr. Aubuert, thank you for your stay and another kind opinion. Thank you very much for your list of things that must be improved - it was extremely helpful for both, technical and housekeeping departments. However, please accept our sincere apologies that it was necessary to wright it. It should not have happened. We are sorry. Special greetings from Stefania. She is curious does the mask suit you :) We cannot wait to see you again! Kind Regards and All the Best! Agnieszka Lange Front Office Shift Leader Mercure Poznań Centrum P.S. Please stay safe! :)

Good stay

Anonymous Business - 01/09/2021 Confirmed reviews ALL

Nice hotel in a reasonable price located near the city centre.

Dear Mr. Michal, thank you for your stay, fulfilling the Guest Satisfaction Survey and kind opinion. It is always very motivating for the entire Hotel Team to become better and provide better quality service. We very much hope that during your next visit in Poznań you will give us the pleasure and honor of welcoming you again. Kind Regards, Agnieszka Lange Front Office Shift Leader Mercure Poznań Centrum

Well located

Katarzyna T. Families - 24/08/2021 Confirmed reviews ALL

Generally good experience some things were missing in 629 suite normally I would expected to be included in privilege suite like robe and slippers or ironing board.Also I could not see fire evacuation instructions on doors which could bring some safety concerns.

Dear Ms. R., We very much appreciate your comments regarding your stay at the Hotel Mercure Poznan Centrum. It is always a pleasure to receive positive feedback. I will pay attention on your suggestion regarding amenities and emergency instructions. This is very important for us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Poznań Centrum Team

Great location

Dorota L. Couples - 17/08/2021 Confirmed reviews ALL

We enjoyed our stay very much. Even though hotel is located on busy Rondo Kaponiera the room was quiet. Lovely views seeing of Poznań. Spacious room, very comfy bed and pillows. Friendly and professional staff. Central location close to all the communication links. Walking distance to old town. Will stay again.

Dear Mrs. Dorota, We very much appreciate your comments regarding your stay at the Hotel Mercure Poznan Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anna - deputy front office manager.

Well located and very comfortable

Branislau Business - 17/08/2021 Confirmed reviews ALL

Nice room, nice breakfast, nice and friendly personnel.

Dear Branislau, We very much appreciate your comments regarding your stay at the Hotel Mercure Poznan Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anna - deputy front office manager.

Good stay

Mihau Business - 13/08/2021 Confirmed reviews ALL

Friendly and comfortable.

Was good

Thorben L. Couples - 13/08/2021 Confirmed reviews ALL

The hotel was really a good experience Thought the breakfast on the second day was not very good

Great service

No N. Solo - 12/08/2021 Confirmed reviews ALL

Great service!

Very good location

Tom Business - 11/08/2021 Confirmed reviews ALL

Service was good. Friendly and quick. Unfortunately for me fridge didn’t work in my room and next day after I informed reception desk about it they told me they can’t repair it , so they new it about that faulty fridge before. They offered me new room but I didn’t want to pack and unpack again so I stayed in my old room. I don’t understand why room with faulty appliances is offered for stay. I noticed tables has been clean only in centre but edges still have been very dirty. Overall it wasn’t bad stay but still is space for improvement. I will give another go.

Well located & Good stay

Cezary K. Business - 11/08/2021 Confirmed reviews ALL

Great hotel!

WellLocated, good stay

Anonymous Business - 10/08/2021 Confirmed reviews ALL

I Like the room was Quite large. Staff was efficient, breakfast was very good, I recommend to choose this hotel.

Good morning, Thank you for taking time to complete the survey. Positive review is always the best motivation for the entire team. We hope to welcome you soon at Mercure Poznań Centrum hotel. Regards, Mercure Poznań Centrum Team

great localization

Wojciech Solo - 05/08/2021 Confirmed reviews ALL

very nice hotel with perfect customer service

Good morning, thank you very much for taking time to complete the survey. We hope to welcome you soon at Mercure Poznań Centrum hotel. Regards Michał - Front Office Manager

Excellent Stay

Wayne W. Solo - 03/08/2021 Confirmed reviews ALL

Ive stopped in the hotel many times in the past, this time was no different from arriving to departing. All the staff were very friendly and polite, I would like to say when I arrived at the hotel about 1730hrs on Friday 30th, the young lady on reception was extremely polite.

Dear Mr. Wayne, thank you for sharing your kind opinion. It is always great to know that our efforts have met with the Guest's needs. Thank you for this amazing motivation to constantly empower ourselves and our service. We really much hope that during your next visit in Poznań you will choose our hotel again. Kind Regards, Agnieszka Lange Front Office Shift Leader Mercure Poznań Centrum

Optimal gelegen für Besuch der Altstadt

Anonymous Families - 02/08/2021 Confirmed reviews ALL

Nice rooms. Check in took a bit long. No special counter for Accor gold members. We stayed 2 nights. On Sunday morning there was an issue with the water pressure in the hotel. i called reception and the receptionist did act very astonished about it and said she woudl contact maintenance. However nobody got back to me and the issue was not resolved. I ended up runnig around under the shower head trying to get some water onto my body. I would have appreciated some information from the reception regarding the issue. Another issue is that there is no enforcement of people wearing masks or keeping a distance of 1,5 m from you when eating breakfast. I think this can be improved to keep your guest safe. Otherwise I was very happy with our rooms.

Dear Mr. Andreas, Thank you for taking the time to tell us about your experience at the Hotel Mercure Poznan Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I can assure you that I will also talk with my coworkers in the reception to explain the situation. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Anna - deputy front office manager.

Great stay

Augustinas Friends - 02/08/2021 Confirmed reviews ALL

Friendly staff, clean and well equipped room, good location, easy parking.

Dear Augustinas, We very much appreciate your comments regarding your stay at the Hotel Mercure Poznan Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anna - deputy front office manager.

best Accor hotel in Poland

J Families - 29/07/2021 Confirmed reviews ALL

After underwhelming stays at Accor hotels in Krakow and Wroclaw, this Mercure Poznan impressed us. Hotel gave us the room we asked for during the booking, even got an upgrade. Room was spacious and clean. Reception friendly and pro-active. Corona rules very well implemented during the stay and breakfast. Breakfast was impressive keeping in mind the current situation, the freshly made orange juice was highly appreciated. Compliments for the staff. Definitely recommend this hotel.

Dear Mr. Justus, thank you for your stay, time spend on answering the Guest Satisfaction Survey and all the kind words. It is our main priority to make our Guests feel welcome, safe and comfortable. We find it more challenging for us and most of all for our Guests during the Covid-19 pandemic. That is why pleace accept our sincere Thank You for your patience and understanding. We hope you had a blast in Poznań and during your next visit in The City Of Goats you will again give us the pleasure and honor to welcome you. Wishing you all the best, Kind Regards, Agnieszka Lange Front Office Shift Leader Mercure Poznań Centrum

Outstanding

kamalmhatem Business - 13/07/2020 TripAdvisor review

The hotel has excellent amenities and the staff are keen on the guests satisfaction. The breakfast was served observing high standards of hygiene, and the room is at a very high degree of comfort with free coffee capsules and tea sachets at your disposal at any time.

staying in Mercure Poznan

janeroberts2018 Business - 30/07/2019 TripAdvisor review

Helpful and welcoming staff in the lobby. Comfortable room (did not get large towel replaced one day). Good space for meeting people or relaxing in entrance area. Excellent breakfasts. Overall, an hotel I would be glad to stay in again.

Our most recent 20 reviews

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