Hotel Mercure Poznan Centrum 4 stars

Customer review rating (ALL Rating) 4.7/5 1,841 reviews

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Hotel Mercure Poznan Centrum - Image 1
Hotel Mercure Poznan Centrum - Image 2
Hotel Mercure Poznan Centrum - Image 3
Hotel Mercure Poznan Centrum - Image 4
Ul. Roosevelta 20, 60-829 POZNAN, Poland

Description

Hotel extras

  • Spacious rooms with new beds were upgraded in 2020.

  • Location in the city center, close to Poznań Fair.

  • Own pastry shop. Certified Marciński Croissants - available all year round!

  • Large, parking

  • Extensive conference facilities.

Our accommodation(s)

Hotel location

Hotel Mercure Poznan Centrum

Ul. Roosevelta 20
60-829 POZNAN
Poland

GPS:52.408272, 16.912071

Telephone
Fax +48 61 855 89 55

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,841 reviews

TripAdvisor Rating  4.5/5  813 reviews

well located & excellent service as usual

Customer review rating 5.0/5

Ja Business - Confirmed reviews ALL

Very good

GOOD HOTEL

Customer review rating 4.0/5

Colin R. Friends - Confirmed reviews ALL

Issues with Booking. Hotel did not have the Booking on the system.

Dear Mr. R., we very much appreciate your comments regarding your stay at the Mercure Poznan Centrum Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that during your next visit in the City of Goats you will give us the pleasure and honor to welcome you again. Kind Regards Agnieszka Lange Front Office Shift Leader Mercure Poznan Centrum

Good Stay

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Clean, friendly, Good food , the cafe attached to the Hotel is lovely

Dear Ms. D., we very much appreciate your comments regarding your stay at the Mercure Poznan Centrum Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that during your next visit in the City of Goats you will give us the pleasure and honor to welcome you again. Kind Regards Agnieszka Lange Front Office Shift Leader Mercure Poznan Centrum

This time it felt that the quality is falling.

Customer review rating 3.5/5

Sebastian Families - Confirmed reviews ALL

The hotel is large, comfortable and well situated. Privilege room has all the necessities and I love the scent of toiletries. This visit however was much less smooth then my previous ones: - safe had a dead battery (replaced after notifying the reception) - hand soap tank was empty (I would expect it is refilled during room cleaning to prevent those situations) - one treadmill in the gym out of order - no information when it will be replaced. Breakfast was really good, though croissants weren't as tasty - on Saturday Sep 14th some of them felt like they weren't freshly baked and rested for a while, and on Sun 15th all were very dry - maybe due to smaller size than in the past.

Szanowny Panie Sebastianie, na wstępie dziękuję za Pana kolejny pobyt i kolejną bardzo pozytywną ocenę. Przepraszam, że tym razem niestety nie udało nam się w pełni wyjść naprzeciw Pana oczekiwaniom. Wszystkie uwagi zostałe przekazane Kierownikom poszczególnych działów i jestem przekonana, że podczas kolejnego pobytu nie zauważy już Pan tych uchybień, a wprost przeciwnie, wszystko na najwyższym poziome. Pozdrawiam pozostając do dyspozycji. Z wyrazami szacunku Agnieszka Lange Szef Zmiany w Recepcji

good stay

Customer review rating 4.5/5

Cv Business - Confirmed reviews ALL

great room and ammenities, good breakfast options, convenient location

Dear Mr. V., we very much appreciate your comments regarding your stay at the Mercure Poznan Centrum Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that during your next visit in the City of Goats you will give us the pleasure and honor to welcome you again. Kind Regards Agnieszka Lange Front Office Shift Leader Mercure Poznan Centrum

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Other web-users rate our hotel

  • 519 reviews 9.3/10 Location
  • 668 reviews 8.4/10 Room
  • 664 reviews 9.5/10 Service
  • 7 reviews 9.3/10 WiFi
  • 557 reviews 9.5/10 Food
  • 508 reviews 9.7/10 Breakfast
  • 212 reviews 8.8/10 Cleanliness
  • 160 reviews 8.8/10 Vibe

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Legal information PDF

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.