Mercure Gdansk Stare Miasto 4 stars

Customer review rating (ALL Rating) 4.6/5 2,490 reviews

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Ul. Jana Heweliusza 22, 80-890 GDANSK, Poland

Description

Hotel extras

  • Location in heart of Gdansk. Most beautiful views of city skyline.

  • Easy access from the hotel to airport and to the main business districts.

  • Unlimited buffet breakfast from 06:00 - to brighten up your morning

  • Secure, monitored hotel parking is available at an additional cost.

  • Modern conference facilities, unique design, functionality and style.

Our accommodation(s)

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Hotel location

Mercure Gdansk Stare Miasto

Ul. Jana Heweliusza 22
80-890 GDANSK
Poland

GPS:54.356546, 18.651961

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,490 reviews

TripAdvisor Rating  4.2/5  1,680 reviews

Customer review rating 4.5/5

Elzbieta K. Families - Confirmed reviews ALL

minusem jest wanna

Szanowna Pani Elżbieto, serdecznie dziękujemy za wysoką ocenę oraz miłe słowa na temat naszej recepcji 🥰 Jest nam niezwykle miło, że kontakt z naszym personelem pozostawił u Pani pozytywne wrażenia – uprzejma i pomocna obsługa to dla nas absolutny priorytet 😊 Dziękujemy również za uwagę dotyczącą wanny – każde tego typu spostrzeżenie jest dla nas bardzo cenne i pozwala nam stale udoskonalać naszą ofertę. Przekazaliśmy już tę informację do odpowiedniego działu. Mamy nadzieję, że mimo tej drobnej niedogodności pobyt był dla Pani przyjemny i że jeszcze będziemy mieli przyjemność gościć Panią ponownie 😊 Z serdecznymi pozdrowieniami z Gdańska 👋 Aleksandra Guest Experience Manager

Customer review rating 4.0/5

Luis C. Solo - Confirmed reviews ALL

Excellent location. Very close to the Central station and a 10 minutes walk from the old town. Staff was friendly and willing to assist.

Dear Mr Luis, thank you for taking the time to share your experience and for giving us such a balanced and honest review. We’re very glad to hear that you appreciated our excellent location and the friendliness of our staff — it’s great to know you felt supported and well-received during your stay 😊 At the same time, we are truly sorry that the cleanliness of the room and bathroom did not meet your expectations. Please accept our sincere apologies for this oversight — it is certainly not the standard we aim to provide. Your comments have been shared with our housekeeping team, and we will be reviewing the matter internally to ensure this does not happen again. We hope you will consider giving us another opportunity in the future — we’d love the chance to offer you a fully satisfying experience next time. Kind regards from Gdańsk, Aleksandra Guest Experience Manager

Customer review rating 5.0/5

Stephane T. Solo - Confirmed reviews ALL

Encore un grand merci pour ce magnifique séjour passé en votre compagnie. Ayant réservé au dernier moment avec une garantie de disponibilité, pourvoir bénéficier d'un surclassement en suite est une très bonne surprise, de plus dans les derniers étages avec vue sur le port industriel permet d'apprécier l'autre particularité de cette très belle ville. Je ne peux que recommander cet hôtel qui bénéficie d'un emplacement très central par rapport à la gare principale Glowny et de la vieille ville qui est accessible en à peine 10/15mn. L'ensemble du personnel de réception et au restaurant est très souriant, et un check-in très pro et complet. En ce qui concerne le petit-déjeuner là aussi il n'y a que l'embarras du choix. La partie salée est top avec plein de saveurs locales. Le sucré est un peu plus classique par contre. Pour finir, néanmoins, un peu déçu par le welcome drink où le personnel du bar n'était pas plus chaleureux que ça, et encore moins par les possibilités offertes. Ok pour du vin, mais tout sauf polonais, même le plus "basique". Ce serait pour moi le seul point à revoir. Je ne pense avoir l'occasion de revenir prochainement, mais ce fût un plaisir en tout cas. // // // // Once again, a big thank you for this wonderful stay with you. Having booked at the last minute with guaranteed availability, being able to upgrade to a suite was a very pleasant surprise. Furthermore, being on the top floors with a view of the industrial port allows you to appreciate the other unique features of this beautiful city. I can only recommend this hotel, which enjoys a very central location near the main Glowny train station and the Old Town, which can be reached in just 10 to 15 minutes. The entire reception and restaurant staff is very friendly, and check-in was very professional and thorough. As for breakfast, there's also plenty to choose from. The savory selection is excellent, with plenty of local flavors. The sweet selection is a little more traditional, however. Finally, however, I was a little disappointed by the welcome drink, where the bar staff weren't particularly friendly, and even less so by the options offered. Wine was fine, but anything but Polish, even the most "basic." This would be the only point I'd like to revisit. I don't think I'll have the opportunity to return anytime soon, but it was a pleasure nonetheless.

Dear Mr Stephane, thank you very much for your detailed and thoughtful review ⭐ We are delighted that you enjoyed your stay with us, especially the last-minute upgrade to a suite and the beautiful views from the top floors 😊 It’s wonderful to hear that our central location, friendly reception and restaurant team, as well as the breakfast offerings, contributed positively to your experience 😊 At the same time, we truly appreciate your honest feedback regarding the welcome drink and bar service. We are sorry to hear that this part of your stay did not meet your expectations fully. Please be assured that your comments have been shared with the relevant team to help us improve in this area. Even if your travels don’t bring you back to us soon, we’re grateful for your kind recommendation and for choosing to stay with us 😊 Wishing you all the best on your future journeys! Warm regards from Gdańsk 👋 Aleksandra Guest Experience Manager

Customer review rating 5.0/5

Rak J. Business - Confirmed reviews ALL

super

Szanowna Pani Joanno, bardzo dziękujemy za tak świetną ocenę i krótką, ale jakże wymowną opinię 🥰 Cieszymy się ogromnie, że pobyt w naszym hotelu spełnił Pani oczekiwania i pozostawił miłe wspomnienia 😊 Zależy nam na tym, aby każdy Gość czuł się u nas wyjątkowo, dlatego tak bardzo doceniamy Pani pozytywną ocenę 😊 Mamy nadzieję, że w przyszłości ponownie będziemy mogli gościć Panią w naszych progach i zapewnić równie udany pobyt! Z serdecznymi pozdrowieniami 👋 Aleksandra Guest Experience Manager

Customer review rating 5.0/5

Myroslava A. Solo - Confirmed reviews ALL

The hotel is absolutely great, most of my needs were covered. Conventient location close to the railway station and old city, friendly staff.

Dear Mrs Myroslava, thank you very much for your wonderful review and the perfect score ⭐ We are truly delighted that you enjoyed your stay with us and that our hotel met most of your expectations 😊 It’s great to know that you appreciated our convenient location near the railway station and the Old Town, as well as the friendliness of our team 😊 Feedback like yours means a lot to us and inspires us to keep providing excellent service to all our Guests 😊 We hope to have the pleasure of welcoming you back on your next visit — it would be a real joy to host you again! Kind regards from Gdańsk 👋 Aleksandra Guest Experience Manager

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Other web-users rate our hotel

  • 1,012 reviews 9.5/10 Location
  • 1,177 reviews 7.8/10 Room
  • 1,139 reviews 9.5/10 Service
  • 18 reviews 8.5/10 WiFi
  • 700 reviews 9/10 Breakfast
  • 321 reviews 8.3/10 Cleanliness
  • 179 reviews 7.5/10 Amenities
  • 52 reviews 8.8/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.