Hotel Mercure Warszawa Grand 4 stars

Customer review rating (ALL Rating) 4.7/5 2,575 reviews

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Hotel Mercure Warszawa Grand - Image 1
Hotel Mercure Warszawa Grand - Image 2
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Hotel Mercure Warszawa Grand - Image 4
28 Krucza Street, 00-522 WARSAW, Poland

Description

Hotel extras

  • Located in the center, near the Palace of Culture, PGE National Stadium and the old town

  • Good public transport links: tram/metro - 5 min, train station - 15 min

  • The Green Key certificate confirms the ecological procedures to care about the planet

  • Modern and functional lobby and billiard room created for your comfort

  • Outdoor and underground hotel parking for guests

Our accommodation(s)

Single Bed

Classic room with a 140 cm wide bed

  • 2 pers. max
  • 21 m² / 226 sq ft
  • Bedding 1 x Single bed(s)
  • Views: City View

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Hotel location

Hotel Mercure Warszawa Grand

28 Krucza Street
00-522 WARSAW
Poland

GPS:52.227288, 21.018394

Telephone
Fax +48 22 583 21 21

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  2,575 reviews

TripAdvisor Rating  4.5/5  2,917 reviews

Certificate of excellence 2024

Great location of the Grant Hotel

Customer review rating 5.0/5

Tomasz Families - Confirmed reviews ALL

I come to the hotel several times a year and regularly between Christmas and New Year. It provides service at a high level and can be recommended for this reason, the location and comfort.

Dear Tomasz S., Thank you for your loyalty and for sharing your kind feedback! We're delighted to hear that you consistently enjoy the high level of service, excellent location, and comfort we strive to provide. We look forward to welcoming you back during your next stay. Kind regards, MWG Team

Good location and comfortable room

Customer review rating 4.5/5

Uktraveller Business - Confirmed reviews ALL

Staff at reception very friendly, room very comfortable, breakfast staff not so friendly though. Breakfast options could be improved a bit, e.g., add a variety os pastries, improve the flow of the self-service area and train some of the staff better as when they are walking around, they disregard any guests on their way, or if they are blocking an area because they are talking amongst themselves, the guests have to go the other way as they do not acknowledge anyone and simply block the areas, for example, in front of the juice machine, in front of the cold buffet, etc.

A perfect hotel!

Customer review rating 5.0/5

Joan B. Couples - Confirmed reviews ALL

We received a warm welcome at reception when we arrived (albeit much earlier than expected), likewise in the Winestore bar/restaurant where we had drinks and a delicious meal and also at breakfast (which was varied and plentiful) the following morning. The guest areas (bar/reception area) were inviting and comfortable and there were maps that we could take so that we could find our way around Warsaw. Our room was lovely! Warm, spacious and comfortable with chairs so we could both sit and relax watching tv with a coffee. We didn’t have anything from the mini bar, but it was well stocked. We did, however, fill the flasks up with water from the machine at the end of the corridor - that was a great idea!! The bed was so comfortable, I could have taken the mattress home - a good night’s sleep was definitely had! Loved the shower too! I’d happily recommend the hotel to my friends and be very happy to book here again!

A good choice in Warsaw

TripAdvisor rating 4.0/5

faithk TripAdvisor review

I had a standard double with two beds. The room was spacious and comfortable. It had an unusual set-up for the bathroom. The toilet was in a completely separate room on the other side of the wardrobe from the sink and shower. My room (809) faced north which gave me a lovely view of the Warsaw skyline, but on Thursday night, there was a lot of noise coming from somewhere in the hotel. I'm not sure if it was from the casino on the first floor or another place across the street (or maybe the floor above), but it was loud and lasted until midnight, making it difficult to get to sleep. Any other night was very peaceful, though. I also had dinner at the Winestone restaurant, which was delicious and the bar staff was friendly and helpful. The hotel location is pretty good, although you have to walk two long blocks to get to a main street for busses and trams.

Spacious Room

Customer review rating 3.5/5

Faith Solo - Confirmed reviews ALL

I had a standard double with two beds. The room was spacious and comfortable. My room (809) faced north which gave me a lovely view of the Warsaw skyline, but on Thursday night, there was a lot of noise coming from downstairs. I'm not sure if it was from the casino on the first floor or another place across the street (or maybe the floor above), but it was loud and lasted until midnight, making it difficult to get to sleep. I also had dinner at the Winestone restaurant, which was delicious and the bar staff was friendly and helpful. The hotel location is pretty good, although you have to walk two long blocks to get to a main street for busses and trams.

Dear Faith K., Thank you for your feedback. We are glad to hear that you found your room spacious and comfortable, and that you enjoyed the lovely view of the Warsaw skyline. We’re also pleased that your dining experience at the Winestone restaurant was enjoyable, and that the bar staff made a positive impression. However, we sincerely apologize for the noise disturbance you experienced during your stay. We understand how important a quiet environment is for a good night’s rest, and we will investigate this issue to ensure that it does not impact future guests. We also appreciate your comments about our location and will continue to work on making it as convenient as possible. Kind regards, MWG Team

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Other web-users rate our hotel

  • 958 reviews 9.3/10 Location
  • 1,208 reviews 8/10 Room
  • 1,077 reviews 9.1/10 Service
  • 28 reviews 8.5/10 WiFi
  • 876 reviews 9.1/10 Breakfast
  • 381 reviews 9.1/10 Cleanliness
  • 46 reviews 8.8/10 Bar
  • 6 reviews 10/10 Sustainability

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.