Hotel Mercure Warszawa Grand 4 stars

Customer review rating (ALL Rating) 4.6/5 2,640 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Located in the center, near the Palace of Culture, PGE National Stadium and the old town

  • Good public transport links: tram/metro - 5 min, train station - 15 min

  • ALLSAFE-certified: we implemented hygiene and safety standards

  • Modern and functional lobby and billiard room created for your comfort

  • Outdoor and underground hotel parking for guests

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Single Bed

Classic single room with a bed of 140 cm of width

  • One person
  • 21 / 226 sq ft
  • Bedding 1 x Single bed(s)
  • Views: City View

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Hotel location

Hotel Mercure Warszawa Grand

28 Krucza Street
00-522 WARSAW
Poland

GPS:52.227288, 21.018394

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,640 reviews

TripAdvisor Rating  4.5/5  2,887 reviews

Certificate of excellence 2023

good stay

Customer review rating 4.0/5

Xx Business - Confirmed reviews ALL

professional and kind staff

Dear Yasukazu K., Thank you for sharing your positive experience! We're delighted to hear that you had a good stay and found our staff to be professional and kind. If there's anything more you'd like to share or if you have specific suggestions, please feel free to let us know. We appreciate your comments and look forward to hosting you again in the future! Kind regards, MWG Team

well located - good stay

Customer review rating 4.5/5

B. Business - Confirmed reviews ALL

Arrived last minute, friendly and helpful desk, decided to stay

Dear HERVE B., Thank you for your positive feedback! We're glad to hear that you had a good stay and found our location convenient. It's great to know that our friendly and helpful desk staff made a positive impression. If there's anything specific you enjoyed or if you have additional comments, feel free to share. We appreciate your last-minute decision to stay with us and hope to welcome you again in the future! Kind regards, MWG Team

My favorite hotel in Warsaw :)

Customer review rating 5.0/5

Maciej Couples - Confirmed reviews ALL

It's great to be here again and being greeted by very friendly and helpful staff.

Dear Maciej, Thank you for your wonderful feedback! We're honored to be your favorite hotel in Warsaw, and we're thrilled that our staff's friendliness and helpfulness contribute to your positive experiences. If there's anything more you'd like to share or if you have specific suggestions, please feel free to let us know. We appreciate your continued support and look forward to hosting you again in the future! Kind regards, MWG Team

Nice room

Customer review rating 3.5/5

Gregorius Couples - Confirmed reviews ALL

The room was good, per se, as well as the breakfast. Location is quite good, too. However, my wife told me that she did not experience hospitable service in the reception. Also there was no ironing board in the room and the staff did not bring one to the room upon request. Ironing boards were in 5th floor in a room whose door did not indicate anything of the content of the room. This later deficiency is very minor, though, merely a note. In general, I am quite happy with the hotel.

Dear Jyrki H., Thank you for sharing your feedback, and we're glad to hear that you found the room and breakfast good, and the location quite convenient. We apologize for any inconvenience your wife experienced at the reception and for the oversight with the ironing board request. Your comments are important, and we'll address these concerns to enhance our services. We value your input and are pleased to hear that, in general, you are quite happy with the hotel. We look forward to the opportunity to provide you with an even better experience during your next stay. Kind regards, MWG Team

Excellent hotel, staying here every time in Warsaw

Customer review rating 5.0/5

Andreas Families - Confirmed reviews ALL

The room was spacious and comfortable, the staff was very helpful and the breakfast buffet was delicious. Very happy with everything. Except maybe one thing. Breakfast staff were a bit too fast in removing plates and cups. A couple of times they took things away even though we had not finished eating. And one time everything was cleaned away when we were fetching more food and somebody else took our table.

Dear Andreas B., Thank you for your excellent review and for choosing our hotel consistently during your visits to Warsaw! We're delighted to hear that you found the room spacious and comfortable, and that our staff was very helpful. It's great that you enjoyed the delicious breakfast buffet. We appreciate your feedback about the breakfast staff's efficiency and will address this concern to ensure a more relaxed dining experience for our guests. If there's anything else you'd like to share or if you have specific suggestions, please feel free to let us know. We look forward to providing you with another excellent stay during your next visit! Kind regards, MWG Team

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Other web-users rate our hotel

  • 1,070 reviews 9.2/10 Location
  • 1,379 reviews 7.9/10 Room
  • 1,221 reviews 8.8/10 Service
  • 29 reviews 8.2/10 WiFi
  • 1,004 reviews 9.2/10 Breakfast
  • 442 reviews 8.5/10 Cleanliness
  • 58 reviews 8.1/10 Bar
  • 24 reviews 4.6/10 Wellness Area

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