Sofitel Warsaw Victoria 5 stelle

Giudizio clienti (Valutazione ALL) 4.7/5 2.682 recensioni

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Descrizione

I plus dell'hotel

  • SOLUZIONI PER RIUNIONI PERSONALIZZATE NEL CUORE DI VARSAVIA

  • Piscina illuminata, palestra aperta 24 ore su 24, Victoria Wellness con massaggi e rituali

  • La pluripremiata Brasserie Moderne con cucina a vista e menù stagionale

  • Deliziosa colazione a buffet

  • Les Clefs d'Or concierge

Le nostre sistemazioni

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Posizione dell'hotel

Sofitel Warsaw Victoria

Krolewska 11
00-065 WARSAW
Polonia

Coordinate GPS:52.240074, 21.013284

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Piscina
  • Parcheggio
  • Gli animali sono i benvenuti
  • Ristorante
  • Accessibile con sedia a rotelle
  • Centro fitness
  • Wifi
  • Aria condizionata
  • Colazione
  • Bar
  • Sale riunioni
  • Proprietà 100% non fumatori
  • Servizio in camera

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  4.7/5  2.682 recensioni

Giudizio TripAdvisor  4.5/5  5.130 recensioni

Certificato d'eccellenza 2024

Ottimo soggiorno

Giudizio clienti 4.0/5

Olha Amici - Avvisi confermati di ALL

Hotel molto pulito, ottima colazione, disponibili e cordiali.

Dear Mrs. Olha, Thank you for your feedback. We are pleased to hear that you found the hotel very clean, enjoyed the breakfast, and appreciated the friendliness and availability of our staff. We apologize for the cleanliness issue under the sofa bed and will address this with our housekeeping team to ensure it does not recur. Should you have any further comments or suggestions, please do not hesitate to reach out to us via our hotel email. We are committed to providing you with an improved experience in the future. We truly look forward to the opportunity to welcome you back to our hotel and offer you a stay that fully meets your expectations. Kind regards, Olga Kiewel Guest Relations Specialist

Ottimo albergo, con meravigliosa e comoda posizione

Giudizio clienti 4.0/5

Viola T. Famiglie - Avvisi confermati di ALL

Il Sofitel Victoria è un ottimo albergo con posizione ottimale per visitare Varsavia. Non po dato 10 per 2 situazioni: - il personale ai piani non è molto attento, ho dovuto chiedere più volte in 3 giorni i benefit come la cuffia per la doccia (la camera era una family per 4 persone e ci hanno consegnato solo una cuffia per la doccia al giorno) - il personale al check in è troppo frettoloso e quindi non molto attento alle esigenze del cliente - il personale alla colazione parla a stento inglese e quindi non sempre comprende le esigenze del cliente; la colazione risultava comunque di qualità eccellente! Una nota estremamente positiva per il ristorante Brasserie: personale estremamente disponibile e cibo ottimo

Dear Mrs. T., Thank you for sharing your feedback with us. We are pleased to hear that you enjoyed our prime location and the overall quality of your stay, including the excellent breakfast and the outstanding experience at our Brasserie restaurant. However, we sincerely apologize for the inconveniences you experienced during your stay. We deeply regret that the service you received from the housekeeping team and the check-in staff did not meet your expectations. We also understand your concerns regarding the communication challenges during breakfast and will ensure that your feedback is addressed with the respective departments. Please be assured that we value your comments and will work to improve the areas you've mentioned. Should you have any further suggestions or concerns, we invite you to contact us via our hotel email. We remain committed to providing you with an improved experience during future stays and look forward to welcoming you back for a visit that fully meets your expectations. Kind regards, Olga Kiewel Guest Relations Specialist

ACCURATEZZA NEI DETTAGLI

Giudizio clienti 4.5/5

Anonimo Coppie - Avvisi confermati di ALL

Tutto perfetto, la spa troppo semplice sarebbe stato carino avere più servizi a disposizione (sauna, bagno turco, etc..)

Dear Valued Guest, Thank you for sharing your experience with us. We are pleased to hear that your stay was perfect. We also appreciate your valuable suggestions regarding our spa area. Please rest assured that we will consider your feedback about the available services in order to enhance the experience for our guests. We look forward to the opportunity to welcome you back. Kind regards, Olga Kiewel Guest Relations Specialist

Buon soggiorno

Giudizio clienti 4.0/5

Anonimo Amici - Avvisi confermati di ALL

Hotel in posizione eccezionale, a due passi da tutto. Camera confortevole, calda, e con letto molto comodo. Pulita e silenziosa. Staff molto gentile e disponibile, un grazie in particolare a Kate (reparto f&b), Kamil (front desk) e Kamil (concierge), veramente disponibili. Grazie! Hotel in an exceptional location. Comfortable and warm room with a very good bed. Clean and quiet. Very friendly and helpful staff, thanks in particular to Kate (f&b department), Kamil (front desk) and Kamil (concierge), truly helpful. Thank you!

Dear Valued Guest, Thank you for sharing your wonderful feedback. We are delighted to hear that you had such a positive experience at our hotel. It’s great to know that you appreciated our exceptional location, as well as the comfort and cleanliness of your room. We are also thrilled that our team was able to provide you with excellent service and meet your needs during your stay. Your kind words are truly appreciated. Should you have any further comments or suggestions, we kindly invite you to contact us via our hotel email. We will make every effort to ensure an even better experience during future stays. We look forward to welcoming you back. Kind regards, Olga Kiewel Guest Relations Specialist

Ottima esperienza!

Punteggio Tripadvisor 4.0/5

Arianna A Recensione certificata TripAdvisor

Hotel in posizione eccezionale, a due passi da tutto. Camera confortevole, calda, e con letto molto comodo. Pulita e silenziosa. Staff molto gentile e disponibile, un grazie in particolare a Kate (reparto f&b), Kamil (front desk) e Kamil (concierge), veramente disponibili. Grazie! Hotel in an exceptional location. Comfortable and warm room with a very good bed. Clean and quiet. Very friendly and helpful staff, thanks in particular to Kate (f&b department), Kamil (front desk) and Kamil (concierge), truly helpful. Thank you!

Dear Mrs. Arianna, Thank you for sharing your wonderful feedback. We are delighted to hear that you had such a positive experience at our hotel. It’s great to know that you appreciated our exceptional location, as well as the comfort and cleanliness of your room. We are also thrilled that our team was able to provide you with excellent service and meet your needs during your stay. Your kind words are truly appreciated. Should you have any further comments or suggestions, we kindly invite you to contact us via our hotel email. We will make every effort to ensure an even better experience during future stays. We look forward to welcoming you back and providing a stay that fully meets your expectations. Kind regards, Olga Kiewel Guest Relations Specialist

In collaborazione con TripAdvisor

Altri utenti web che hanno valutato il nostro hotel

  • 1.246 recensioni 9.5/10 Posizione
  • 1.463 recensioni 8.2/10 Camera
  • 1.735 recensioni 8.8/10 Servizio
  • 27 recensioni 7.3/10 Internet
  • 965 recensioni 9.2/10 Colazione
  • 796 recensioni 8.1/10 Comfort
  • 718 recensioni 8.8/10 Cibo
  • 394 recensioni 8/10 Pulizia

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