Sofitel Warsaw Victoria 5 stars

Customer review rating (ALL Rating) 4.6/5 2,571 reviews

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Sofitel Warsaw Victoria - Image 1
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ul. Królewska 11, 00-065 Warsaw, Poland

Description

Hotel extras

  • 18 conference rooms with a Ballroom that can accommodate up to 1,000 people

  • An illuminated pool, 24-hour gym, and Victoria Wellness with massages and treatments

  • The award-winning La Brasserie Moderne with an open kitchen and seasonal menu

  • Excellent breakfast buffet

  • Les Clefs d'Or Concierge

Our accommodation(s)

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Hotel location

Sofitel Warsaw Victoria

ul. Królewska 11
00-065 Warsaw
Poland

GPS:52.240074, 21.013284

Telephone
Fax +48 22 657 80 57

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,571 reviews

Customer review rating 4.0/5

Nicky O. Couples - Confirmed reviews ALL

Really nice hotel, lovely rooms and helpful staff. The Spa area was particularly nice.

Dear Ms. O., Thank you very much for sharing your feedback. We are delighted to hear that you enjoyed the location, your room, and the service provided by our team. It is wonderful to know that you also appreciated our Spa area. We truly value your comments and look forward to welcoming you back to Sofitel Warsaw Victoria for another enjoyable stay. Kind regards, Inga Górna Guest Relations Specialist

Customer review rating 5.0/5

Andrzej B. Couples - Confirmed reviews ALL

Great location, clean, safe, excelent service.

Dear Mr. B., Thank you very much for your kind feedback. We are thrilled to hear that you enjoyed another excellent stay at Sofitel Warsaw Victoria and appreciated our location, cleanliness, and service. Your continued support means a lot to us, and we look forward to welcoming you back for many more memorable stays. Kind regards, Inga Górna Guest Relations Specialist

Customer review rating 2.5/5

Yannick P. Couples - Confirmed reviews ALL

big conference on the first day, super loud (even nights), no sound proofing in the rooms. overall this hotel has its best time already years ago

Dear Mr. P., Thank you for taking the time to share your feedback regarding your recent stay at Sofitel Warsaw Victoria. We sincerely apologize for the inconveniences you experienced, particularly concerning the noise during the conference and the soundproofing in your room. We understand how disruptive this must have been to your rest and overall comfort, and we regret that it negatively affected your experience with us. We also take note of your observations regarding the hotel’s facilities. Please rest assured that your comments have been shared with the relevant teams, as we continuously strive to improve our services and maintain the high standards expected by our guests. Your feedback is extremely valuable, as it helps us identify areas that require attention and improvement. We truly hope that despite these issues, you were able to enjoy some aspects of your stay, and we would welcome the opportunity to provide a much more comfortable and enjoyable experience during a future visit. Thank you again for your honesty and for helping us improve. Kind regards, Guest Relations Team

Customer review rating 5.0/5

Gabriel T. Business - Confirmed reviews ALL

Location, facilities, rooms & service are impecable et this hotel. One cannot fault.

Dear Mr. Gabriel, From all of us at Sofitel Warsaw Victoria, thank you for your truly wonderful words! We are overjoyed that your stay was flawless and that our location, facilities, rooms, and service made you feel so welcome. It means so much to us to know that our team could make your experience so special. We would be absolutely delighted to welcome you back anytime for another unforgettable stay, you will always have a warm home with us. With heartfelt gratitude, Inga Górna Guest Relations Specialist

Customer review rating 3.5/5

Kari A. Business - Confirmed reviews ALL

Rooms where clean and nice but air condition did not work and it was rather hot

Dear Mr. A., Thank you for taking the time to share your feedback following your stay at Sofitel Warsaw Victoria. We are pleased to read that you appreciated our central location and found your room clean and comfortable. At the same time, we sincerely apologize for the inconvenience caused by the air conditioning not working properly and for the discomfort due to the temperature in the room. Please rest assured that your comment has been shared with our technical team so that the issue can be carefully checked and addressed. Your feedback is very valuable to us, as it helps us improve the quality of our services and facilities. We hope to have the opportunity to welcome you back in the future and provide you with a much more comfortable experience. Kind regards, Guest Relations Team Sofitel Warsaw Victoria

Other web-users rate our hotel

  • 1,337 reviews 9.5/10 Location
  • 1,517 reviews 8/10 Room
  • 1,861 reviews 8.8/10 Service
  • 22 reviews 7.7/10 WiFi
  • 976 reviews 9.2/10 Breakfast
  • 802 reviews 8.1/10 Comfort
  • 762 reviews 9.1/10 Food
  • 599 reviews 8.5/10 Vibe

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