Hotel Mercure Wroclaw Centrum

Customer review rating (ALL Rating) 4.7/5 2,703 reviews

Hotel Mercure Wroclaw Centrum - Image 1
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Description

Hotel extras

  • Local inspirations and location in the city center

  • Mercure Wrocław Centrum hotel is environmentally friendly and sustainable.

  • Conference centre with modern audiovisual equipment and dedicated service

  • Spa and fitness to relax after a business meeting or sightseeing

  • Winestone restaurant serves unique flavors in company of perfect wine

Our accommodation(s)

Hotel location

Hotel Mercure Wroclaw Centrum

pl. Dominikanski 1
50-159 WROCLAW
Poland

GPS:51.108999, 17.03957

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

WINESTONE

Welcome to WINESTONE Bar and Restaurant! Discover the taste of dishes served on stone plates called les planches and indulge your senses with a specially selected collection of wines.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  2,703 reviews

TripAdvisor Rating  4.3/5  1,372 reviews

Good stay

Customer review rating 4.5/5

Tomasz Business - Confirmed reviews ALL

My second stay at Mercure Wrocław Centrum, again for a programming conference. Good hotel in perfect location.

Need of fresh air

Customer review rating 3.5/5

Fadi N. Families - Confirmed reviews ALL

The most problematic issue was no windows! Other small problems would be can see parking. As one work in tourism. Would be hard to recommend and stay at hotel without windows. I think its first time in my life facing something like that. Last thing would say with a baby toddler the room dose not fit for famillies with small kids.

Dear Mr. Fadi N., Thank you for sharing your feedback. We are sorry to hear that your stay did not fully meet your expectations. We would like to kindly point out that the information regarding non-opening windows is clearly stated on our booking platforms. Our rooms were designed with our central city location in mind — due to safety regulations, high levels of external noise, pollution, and insects, the windows were intentionally designed not to open. Additionally, the ventilation and air conditioning systems in the building function more efficiently with sealed windows, ensuring a consistent indoor climate and constant air circulation. To ensure guest comfort and a supply of fresh air, the entire property is equipped with a modern mechanical ventilation system that provides continuous airflow — often more effective than traditional window ventilation. To make your stay more comfortable, we offered a complimentary upgrade to a larger room, where, as requested, we prepared a baby cot in line with your needs. We are truly sorry to hear that despite these efforts, the room did not meet your expectations as a family with a small child. Your feedback is valuable and will help us improve our services for families traveling with children. We hope that, despite the inconveniences, you will consider giving us another chance in the future — perhaps in a different room type better suited to your preferences. Kind regards, Marlena Miernik - Guest Satisfaction Manager

Very pleasent and great location

Customer review rating 5.0/5

Simon Friends - Confirmed reviews ALL

Lovely hotel in the center, friendly employees, great breakfast...

Dear Mr. Simon, Thank you so much for your wonderful review! I am delighted that you enjoyed your stay, appreciated our central location, and found the atmosphere, staff, and breakfast to your liking. It truly means a lot to us, and we will be thrilled to welcome you back anytime you are visiting the city again! Best regards, Marlena Miernik - Guest Satisfaction Manager

Good Location, Nice breakfast offer

Customer review rating 4.5/5

Artur P. Business - Confirmed reviews ALL

Lovely hotel, I enjoyed my stay and overall experience, even though I was there only for a short business trip. Maby one note, on the welcome notes it appears left in room it appears that visitors 2nd name gets autopopulated, it's not an issue for me at all, just wanted to mention it :).

Dear Mr. Artur, Thank you so much for your kind words and thoughtful feedback! We are glad to hear you enjoyed the location, breakfast, and overall experience—even during a short business trip. Thanks also for pointing out the detail with the welcome note. We will definitely look into it to make sure everything feels more personalized in the future. Hope to welcome you again soon, maybe for a longer stay next time! Best regards, Marlena Miernik - Guest Satisfaction Manager

Would recommend

Customer review rating 4.5/5

Andrew Couples - Confirmed reviews ALL

The hotel staff were very friendly and helpful, and the hotel was very nice. The room was clean and lovely, with the nice additions of usb points and a wireless charging point. Me and my partner had an amazing stay.

Dear Mr. Andrew, Thank you so much for your wonderful feedback! I am truly happy to hear that you and your partner had an amazing stay with us. It is great to know you appreciated the cleanliness and comfort of the room, as well as the little touches like the USB ports and wireless charging – we are glad these details made your stay even more enjoyable. A special thank you for your kind words about our team – your recommendation means a lot to us! We hope to have the pleasure of welcoming you back very soon. Warm regards, Marlena Miernik - Guest Satisfaction Manager

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Other web-users rate our hotel

  • 1,098 reviews 9.5/10 Location
  • 1,144 reviews 8.3/10 Room
  • 1,086 reviews 9.7/10 Service
  • 23 reviews 9.8/10 WiFi
  • 851 reviews 9.6/10 Breakfast
  • 637 reviews 9.3/10 Food
  • 384 reviews 9.1/10 Cleanliness
  • 287 reviews 9.1/10 Vibe

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