ibis Guadalajara Expo 3 stars

Customer review rating (ALL Rating) 3.9/5 441 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Just 3 minutes walk from Guadalajara's most important exhibition center

  • PET-FRIENDLY: Pet-friendly hotel! Pets up to 33 lbs. allowed

  • FAMILY: Hotel for families! Accommodation for up to 2 adults and 2 children

  • CHILDREN: Children are welcome! Up to 1 child in room with their parents

  • EVENTS: Space for corporate & social events, capacity of up to 80 people

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

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Hotel location

ibis Guadalajara Expo

Av Mariano Otero no 1400, Col Jardines Del Bosque
44520 Guadalajara
Mexico

GPS:20.654802, -103.392806

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

IBIS KITCHEN PASTA AND GRILL

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  441 reviews

TripAdvisor Rating  3.5/5  543 reviews

Not great

Customer review rating 2.5/5

William Solo - Confirmed reviews ALL

Getting ice was nearly impossible and Breakfast was bad Room fine good TV and air conditioning

Dear William L., Thank you for taking the time to tell us about your experience at the ibis Guadalajara Expo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gerente General

Well located

Customer review rating 5.0/5

Gerardo A. Business - Confirmed reviews ALL

I had good service but you need to improve clean in the restroom.

Dear Gerardo Acuna D., We very much appreciate your comments regarding your stay at the ibis Guadalajara Expo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gerente General

COMODO

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

MEDIO MARATON

Estimada Veronica Alejandra P.: Muchas gracias por compartir su experiencia en Hotel ibis Guadalajara Expo. Es un placer saber que logramos cumplir con sus expectativas de confort y descanso. Le esperamos con las puertas abiertas para que disfrute de otra maravillosa estancia. Gerente General

Comfortable and economic!

TripAdvisor rating 4.0/5

ali k Couples - TripAdvisor review

Whether Expo Zone is not a tourist zone, I have chosen it because of ibis hotel which I knew is an economic and comfortable stay! And as I thought I was not disappointed, however I paid a little for an early check inn and however the Window of my room was too dirty. But the staff was friendly, the zone was safe, the access to bus was easy there is an Oxxo near the hotel and a pizzeria down, next door! The bed was really comfortable, the air conditioner was working well and the water was hot enough What do one ask in an economic stay? I love the idea of Spotify Playlist they offered on the card key holder! I’m still listening to it constantly however I’ve left Guadalajara! Tnx to management team and please do something for dirty dusty windows. Cheers!

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Guadalajara Expo hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager

Perfect área in Guadalajara City

Customer review rating 5.0/5

G H. Business - Confirmed reviews ALL

Safe área and great services

Dear Gabriel H., We very much appreciate your comments regarding your stay at the ibis Guadalajara Expo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gerente General

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Other web-users rate our hotel

  • 325 reviews 9.3/10 Location
  • 835 reviews 2.4/10 Room
  • 553 reviews 4.8/10 Service
  • 19 reviews 9.5/10 WiFi
  • 477 reviews 2.1/10 Comfort
  • 445 reviews 1.4/10 Cleanliness
  • 186 reviews 3.1/10 Amenities
  • 173 reviews 4.1/10 Breakfast

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