I really enjoyed my stay at Novotel Suites Paris Roissy CDG. The hotel is very close to Roissy airport with a shuttle service (the driver is very professional and kind). I really appreciated the attention of the staff at the reception and in the restaurant during breakfast. The rooms are spacious and very clean. A regrettable thing is that the hotel does not offer lunch and dinner services. However, it is possible to buy canned food and drinks at the reception. An equally regrettable thing, almost for all Novotel hotels, is that the toilets do not have toilet bowl brushes which are sometimes useful and some models are very hygienic.

I have been in this hotel many times because the location near to the exhibition center and the CDG airport. I like the rooms and the general proposition was affordable. this time I must say the hotel is dirty, there was no space to have breakfast and it was overall dirty mainly in the common areas. Another surprise was that I have to pay 150 euro´s for caution on possible damages that to my opinion is strange as I also paid the room in advance at arrival and the hotel has my credit card number and I am a Accor member. During the stay I asked 3 times to fix the shower as it was not working properly but nobody did anything to fix it. During breakfast the coffee machines were not working or lacked enough milk or were just down. The price quality ration has been negative as when you are at the exhibition you don´t have to fix problems and you need a good breakfast but unfortunately the hotel does not care about it.

We made a reservation at this Hotel, because we are regular Accor clients and we had an early flight in the morning. The website is very misleading. This is a least three steps down from the regular Novotel. No restaurant, a Bar that attract shady characters late into the night. A level of noise that is not conducive for rest. Specially the constant and loud in and out going traffic by our door. The check in area is the same as the Bar, and the refrigerated dispensing snacks..It certainly does not feel secured to use your credit car in such and environment. Safety seemed very lax. The mobster like characters drinking beer in the lobby at 4.30 am certainly did not give a feeling of security. The lack of restaurant, forced us to go and dine at another hotel about 300 yards away. For someone with reduce mobility, definitely a minus. Finally the cavalier attitude of the staff did not make us feel welcome. The price charged for this kind of environment and service amounts to a pure rip off.

Hotel was perfect for one night before our long haul flight. Breakfast was included and was good. Staff were very friendly. Short walk to the local village where there are a few restaurants. Very good water pressure for a delightful shower. 👍

I booked us into the Novotel for two nights due to its proximity to Charles de Gaulle Airport where we would be departing from on our trip home after a month in Europe. We had returned to Paris on the TGV which conveniently pulled into CDG Terminal 2 and our free hotel shuttle bus was simply an elevator ride to level 5 where all shuttles depart and arrive. A short wait and we were on the Pink Shuttle (beware if staying at a Novotel there are three buses going to different ones so you need to know exactly which Novotel you are going to) which took us to the Novotel Suites Roissy. Ten minutes after departing we arrived at the hotel where a staff member sat down with us to do the checkin, answer questions, organise a taxi for our early departure and generally to make us feel very welcome. We had a bike ride early the next morning in central Paris and the staff member helped up plan our trip to Place St Michel using the shuttle, the RER and our feet and the advice was spot on! The hotel breakfasts were excellent but they don’t have a restaurant, but Roissy has lots of options within a ten minute walk of the hotel and we used them both nights we were in Roissy. Our suite was large and well layed out. This facilitated us repacking to get everything right for an early morning departure to terminal 1. A very pleasant experience and so much easier that staying in central Paris and having to get up really early to get to the terminal on time.