Novotel Suites Paris Roissy CDG Hotel 4 stars

1 nuit + petits dejTrès calme

We chose the stay and park option. At both reception and check out, we were told we had to pay for parking, and they seemed oblivious to the fact that such an option and room rate was available on both occasions. We were charged 9 euros for a glass of awful wine as the welcome drink was only for one person. One towel in the room when the booking was for 2 people. We were advised there was a shuttle bus to and from the airport - it did not operate for 6 hours in the middle of the day, and was also not a free service. We finished up having to park at the airport to colllect my 86 year old mother in law, as she would not have been able to walk from the bus stop in Roissy to the car. Room was ok, but nowhere near the high standards I have come to expect from Accor

My grandson and I stayed 1 night at this hotel. It was convenient to CDG and the room was spacious and clean. We arrived late and left early. It was nice to have some meal options available to us that we could microwave in our room. The breakfast menu was adequate given the COVID restrictions. The shuttle to CDG was much appreciated. It would have been nice to have a shuttle to the hotel from CDG to avoid the 20euro taxi ride. (If there was a shuttle to the hotel, we were not informed of it.)

When I arrived, I was told that my reservation had been canceled. Nobody ever found out what had happened, but the staff fixed it, including a refund to my original quoted room price. I needed to have my COVID test result printed. The staff did it. I was having trouble getting food delivered. The staff took care of it for me.

Check in process very smooth. Breakfast ordering process simple and when I asked if it could be delivered earlier than initially requested, there were no problems. The room was too hot, and there was no way to turn off the heat, so we had to open the window. Ok through the day, but a bit noisy for sleeping.

Zero service available, we had to order diner from outside restaurant to be delivered in, plus 15 eur not worth the breakfast ...that you had to collect yourself at reception and no shuttle bus service available besides what is advertised on their booking portal. Pandemic or not this is not the level on service expected from a Novotel!

Hotel was lovely.! ( clean and comfortable) Dedicated staff.

I got help with my bags, with questions, with ordering food, etc. etc. from DYLAN who went out of his way assisting me and also managed to find a room for a friend who decided last minute not to return to Paris in very heavy traffic.

Large and convenient rooms. Friendly and efficient staff. Great soundproof isolation while close to the airport.

It was good. Staff were very helpful!

easy check in, comfortable room. perfect for a very short night before catching a flight at Roissy.

We made a reservation at this Hotel, because we are regular Accor clients and we had an early flight in the morning. The website is very misleading. This is a least three steps down from the regular Novotel. No restaurant, a Bar that attract shady characters late into the night. A level of noise that is not conducive for rest. Specially the constant and loud in and out going traffic by our door. The check in area is the same as the Bar, and the refrigerated dispensing snacks..It certainly does not feel secured to use your credit car in such and environment. Safety seemed very lax. The mobster like characters drinking beer in the lobby at 4.30 am certainly did not give a feeling of security. The lack of restaurant, forced us to go and dine at another hotel about 300 yards away. For someone with reduce mobility, definitely a minus. Finally the cavalier attitude of the staff did not make us feel welcome. The price charged for this kind of environment and service amounts to a pure rip off.

Hotel was perfect for one night before our long haul flight. Breakfast was included and was good. Staff were very friendly. Short walk to the local village where there are a few restaurants. Very good water pressure for a delightful shower. 👍

I booked us into the Novotel for two nights due to its proximity to Charles de Gaulle Airport where we would be departing from on our trip home after a month in Europe. We had returned to Paris on the TGV which conveniently pulled into CDG Terminal 2 and our free hotel shuttle bus was simply an elevator ride to level 5 where all shuttles depart and arrive. A short wait and we were on the Pink Shuttle (beware if staying at a Novotel there are three buses going to different ones so you need to know exactly which Novotel you are going to) which took us to the Novotel Suites Roissy. Ten minutes after departing we arrived at the hotel where a staff member sat down with us to do the checkin, answer questions, organise a taxi for our early departure and generally to make us feel very welcome. We had a bike ride early the next morning in central Paris and the staff member helped up plan our trip to Place St Michel using the shuttle, the RER and our feet and the advice was spot on! The hotel breakfasts were excellent but they don’t have a restaurant, but Roissy has lots of options within a ten minute walk of the hotel and we used them both nights we were in Roissy. Our suite was large and well layed out. This facilitated us repacking to get everything right for an early morning departure to terminal 1. A very pleasant experience and so much easier that staying in central Paris and having to get up really early to get to the terminal on time.

Stayed here the night before an early flight from CDG. The hotel is comfortable and conveniently located and has a shuttle bus that runs to CDG on a dependable schedule. For being near an airport, this was a quiet hotel. Good A/C and strong wi-fi. It was a 5-minute walk to neighborhood cafes/brasseries. The hotel's breakfast seemed a little pricy. But, overall a good place to stay when flying in or out of CDG.