Nice place, was satisfied. Issue was with the shuttle, most other hotels at CDG don't charge. Plus the shuttle company double billed me

Excellent

helpful and kind personnel alround

I love the bed quality inn this hotel, and that is all that count beforeee a long flight

Was told they would email my invoice. Never received and no it is not in my spam mailbox.

I have used this hotel a few times previously, so booked for 1 night fir 2 people using the All Accor website. It was quite a bit more expensive, and at checkin I noticed that the rate on the door was almost €100 less than I was paying. When I asked about this, the explanation was that there were business people staying. As I am an Accor member I was disappointed that I couldn’t get the lower rate. The room was comfortable. The breakfast is probably one of the best options for hotels near CDG is terms of variety and price. Be aware that the normal Pink shuttle bus (navette) has been suspend you now need to use a private shuttle service, which in September 2021 was €3 per person. The main problem is that it doesn’t run between 1200 and 1700, a fact that was not clear when I booked online.

Very convenient and near location to CDG airport. The staff were courteous and helpful and the room was clean.

clean, welcome and easy

Our room was very comfortable and clean but found the build up to our stay stressful as we didn't receive any communication from the hotel or the provider we booked with (hotel.com) and I had to spend two hours on international calls before anyone at the hotel was able to find our booking. A card was required at check-in and as we only had euros with us this was stressful too. It wasn't communicated prior to our stay we would need to book a transfer and arrived at the airport to be told over the phone the shuttle wasn't available and we had to pay for a more expensive taxi or get a number of buses on a sunday, so these were not very often. As we were travelling with a young family a communication with this information would have been helpful before we travelled.

The staff was friendly, welcoming, and helpful. The room was very nice and spacious.

It was quite area for me and family Even with restrictions of covid 19 i had a good stay.

1 nuit + petits dejTrès calme

We made a reservation at this Hotel, because we are regular Accor clients and we had an early flight in the morning. The website is very misleading. This is a least three steps down from the regular Novotel. No restaurant, a Bar that attract shady characters late into the night. A level of noise that is not conducive for rest. Specially the constant and loud in and out going traffic by our door. The check in area is the same as the Bar, and the refrigerated dispensing snacks..It certainly does not feel secured to use your credit car in such and environment. Safety seemed very lax. The mobster like characters drinking beer in the lobby at 4.30 am certainly did not give a feeling of security. The lack of restaurant, forced us to go and dine at another hotel about 300 yards away. For someone with reduce mobility, definitely a minus. Finally the cavalier attitude of the staff did not make us feel welcome. The price charged for this kind of environment and service amounts to a pure rip off.

Hotel was perfect for one night before our long haul flight. Breakfast was included and was good. Staff were very friendly. Short walk to the local village where there are a few restaurants. Very good water pressure for a delightful shower. 👍

I booked us into the Novotel for two nights due to its proximity to Charles de Gaulle Airport where we would be departing from on our trip home after a month in Europe. We had returned to Paris on the TGV which conveniently pulled into CDG Terminal 2 and our free hotel shuttle bus was simply an elevator ride to level 5 where all shuttles depart and arrive. A short wait and we were on the Pink Shuttle (beware if staying at a Novotel there are three buses going to different ones so you need to know exactly which Novotel you are going to) which took us to the Novotel Suites Roissy. Ten minutes after departing we arrived at the hotel where a staff member sat down with us to do the checkin, answer questions, organise a taxi for our early departure and generally to make us feel very welcome. We had a bike ride early the next morning in central Paris and the staff member helped up plan our trip to Place St Michel using the shuttle, the RER and our feet and the advice was spot on! The hotel breakfasts were excellent but they don’t have a restaurant, but Roissy has lots of options within a ten minute walk of the hotel and we used them both nights we were in Roissy. Our suite was large and well layed out. This facilitated us repacking to get everything right for an early morning departure to terminal 1. A very pleasant experience and so much easier that staying in central Paris and having to get up really early to get to the terminal on time.