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Hotel Novotel Suites Calais Coquelles Tunnel sous la Manche 4 estrelas

Classificação clientes Avis 4.5/5 2.309 comentários

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+ 21 Serviços

Extras do hotel

  • A 10 minutos da estação de trem e do porto da balsa para a Inglaterra

  • A 6 minutos de caminhada do centro comercial Cité Europe

  • Sessão de revitalização gratuita nas quintas-feiras à noite

  • Estacionamento privado, descoberto e gratuito

  • Selo ALLSAFE pela Bureau Veritas

Este hotel participa do Planet 21 e atua em favor da Hospitalidade Positiva.

Serviços no hotel e nas proximidades

Check-in a partir das 12h00

Check out até as 12h00

Serviços pagos

Serviços e informações práticas
  • Check-in on-line
  • Wi-Fi/Acesso à internet
  • Estacionamento
  • Acessibilidade para pessoas com mobilidade reduzida
  • Animais de estimação permitidosServiços pagos
  • Hotel 100% não-fumante
  • Climatizado
  • Idiomas falados no hotel
  • Recepção aberta 24 horas por dia
  • Check-in antecipado/Late check-outServiços pagos
  • Lavanderia
  • Boutique Gourmande
Alimentação
  • Café da manhãServiços pagos
  • 1 Bar(es)
  • Serviço de quarto
  • Máquinas de bebidas e snacksServiços pagos
Lazer e atividades
  • Academia
  • Praia e esportes aquáticos
Serviços de negócios
  • Web Corner em um Mac
  • Business center de auto-atendimento
  • Serviço de cópia/impressão disponívelServiços pagos

Localização do hotel

Novotel Suites Calais Coquelles Tunnel sous la Manche

Place de Cantorbery
62231 coquelles
frança

Tel: +33321195000

Fax: (+33)3/21195005

Check-in a partir das 12h00

Check out até as 12h00

  • BUS :  1 Cité Europe

  • De avião

    CALAIS MARCK A 12 km / 7 milhas

  • De avião

    LE TOUQUET A 60 km / 37 milhas

  • De avião

    LILLE LESQUIN A 110 km / 68 milhas

  • De barco

    P&O STENA LINE A 5 km / 3 milhas

  • De barco

    SEAFRANCE A 5 km / 3 milhas

  • De carro

    A16 A 2 km / 1 milhas

  • De carro

    AUTOROUTE A16 A 2 km / 1 milhas

  • De trem

    CALAIS FRETHUN A 6 km / 3 milhas

  • De trem

    CALAIS VILLE A 4 km / 2 milhas

  • De trem

    GARE TGV CENTRE A 5 km / 3 milhas

GPS:50.936917, 1.809344

Nossas acomodações

Suíte Superior com 1 Cama de Casal e 1 Cama de Solteiro

  • Número máximo de pessoas: 3
  • Superfície: A partir de 30 / 323 sq ft
  • Vistas: Voltado para a cidade, Voltada para o pátio *

Sujeito à disponibilidade

  • Internet sem fio no seu quarto
  • Internet de alta velocidade
  • Água mineral grátis no quarto
  • Instalações para fazer café/chá
  • TV em cores por satélite/cabo(...)

Suíte Executive com 1 Cama de Casal e duas Camas de Solteiro

  • Número máximo de pessoas: 4
  • Superfície: A partir de 30 / 323 sq ft
  • Vistas: Voltado para a cidade, Voltada para o pátio *

Sujeito à disponibilidade

  • Internet sem fio no seu quarto
  • Internet de alta velocidade
  • Água mineral grátis no quarto
  • Instalações para fazer café/chá
  • TV em cores por satélite/cabo(...)
Suítes

Nossos restaurantes e bares

Suites'bar

Foto não contratual

Venha e relaxe sozinho, com a família ou os amigos no clima aconchegante do nosso bar. Aproveite a oportunidade para jogar pebolim e ouvir suas músicas favoritas na jukebox!

Avaliações dos nossos hóspedes para
Novotel Suites Calais Coquelles Tunnel sous la Manche

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL 4.5/5

2.309 comentários

tripadvisor

Classificação no TripAdvisor 4.0/5

1.001 comentários

2020 Certificado de Excelência Trip Advisor
Certificado de excelência 2020

In Transit Stay

Classificação TripAdvisor 4.0/5

roydoig 16/09/2020 Avaliação certificada TripAdvisor

We use this hotel three or four times a year when driving back to the UK. It is always clean, the staff are helpful and there are a lot of facilities within a short walk and the drive to Eurotunnel is minutes. A very good location for travelling.

Great location easy drive in drive out

Classificação TripAdvisor 5.0/5

56lizmartin 24/08/2020 Avaliação certificada TripAdvisor

Cliose to many eateries within walking distance. Room was big and bright with coffee making facilities. Hotel and room was very clean. Restaurant was closed because of Covid restrictions however there was some foodstuffs available close to reception and a microwave.

Dear Guest Thank you for taking the time to tell us about your stay at the Novotel Suites Calais Coquelles, and we are delighted to hear that you have enjoyed your stay with us. At Novotel Suites, we strive to provide a superior service experience for every guest and your feedback is very important to us. We assure you every time you visit us, your stay will be as enjoyable as it was this time. Looking forward to welcoming you once again.

homeward bound

Classificação TripAdvisor 5.0/5

huw c 20/06/2020 Avaliação certificada TripAdvisor

excellent. Lovely lady on reception, most friendly and helpful.. Didn't see anyone else except f the local police. look forward to staying here on our way back next month. I hope the people in government get their act together soon.

Dear Guest Thank you for taking the time to tell us about your stay at the Novotel Suites Calais Coquelles, and we are delighted to hear that you have enjoyed your stay with us. At Novotel Suites, we strive to provide a superior service experience for every guest and your feedback is very important to us. We assure you every time you visit us, your stay will be as enjoyable as it was this time. Looking forward to welcoming you once again.

Warm Welcome

Classificação TripAdvisor 5.0/5

mikecN5017SU Couples - 08/12/2019 Avaliação certificada TripAdvisor

We have stayed here on several occasions, and this trip was no disappointment.Staff are helpful and polite.The room is clean, light and well equipped . One observation, the bedside shelf has a pronounced slope, so when a drink of coffee was placed on it, it slid off and coffee went on the bed sheet and carpet.

Dear Mike We do thank you for your positive feedback in regards to your stay in our establishment. Thus, we are so glad to hear the fact that everything was enjoyable. We will not hesitate to share your comment with our team. Moreover, we have taken into account your remark about the bedside shelf. Looking forward to welcoming you once again. Best regards.

FITS THE BILL NICELY

Classificação TripAdvisor 5.0/5

Roger D Couples - 29/11/2019 Avaliação certificada TripAdvisor

Big room, plenty of secure parking, good in-room facilities. Great staff, the nicest we have met anywhere in France. Very helpful with the booking and the check-in. All very friendly. Have been using this hotel twice yearly ever since we discovered it not long after it opened, at least fifteen years.

Dear Guest Thank you for taking the time to tell us about your stay at the Novotel Suites Calais Coquelles, and we are delighted to hear that you have enjoyed your stay with us. At Novotel Suites, we strive to provide a superior service experience for every guest and your feedback is very important to us. We assure you every time you visit us, your stay will be as enjoyable as it was this time. Looking forward to welcoming you once again.

Overnight stop before travelling through the tunnel.

Classificação TripAdvisor 5.0/5

JimmyCoppock Couples - 10/10/2019 Avaliação certificada TripAdvisor

As always, the staff here are excellent, friendly and efficient. We have a dog which makes it difficult but the staff etc and the room facilities make it so easy. Nice touch with the dog biscuits in the room and the welcoming pamphlet.

paris return

Classificação TripAdvisor 5.0/5

Andy L Family - 22/08/2019 Avaliação certificada TripAdvisor

this hotel is brilliant for the tunnel really friendly and helpful staff ,good breakfast, close to shops ideal for any last minute stuff before return home, we took our autistic grandson with us and staff was brilliant with him

great hotel marred by manana attitude.

Classificação TripAdvisor 4.0/5

thedukeofderwenfawr Business - 15/07/2019 Avaliação certificada TripAdvisor

This is a great hotel situated at the heart of the Channel Tunnel complex, with shops, restaurants, cinemas and other facilities within minutes of the entrance. We were booked into an superior suite which comes equipped with a small microwave, and sink area. The suites are tastefully furnished and high end , it also comes with a good sized tv, although we spent little time watching . We enjoyed excellent sleep quality and had a modern well equipped shower cabin, which was kept spotlessly clean. Although situated on the outskirts of Calais this is a good base for a few days stopover, and indeed we like to end our holiday here and relax for a few days catching up with work e-mails etc, and enjoying the local beach areas and nightlife of Calais. Overall this is a typical anonymous business hotel which is very transient by it's nature, although the staff were kind, considerate and friendly, and had not yet been subsumed into corporate anonymous faces, which is a particular hate of ours. All in all a very enjoyable stay, so why , dear reader the 3*s for service. Well WiFi was out of action for the three days we were there and there was no urgency in getting it fixed. We could not get a definitive reason from but it was clearly unacceptable to offer no real apology or any attempt to get it fixed. This sort of really bad service should be confined to the dustbin, as the old french shrug of the shoulders is no longer appropriate. Also altho' not a major issue the sink waste in the mini kitchenette was leaking and with a microwave below could present a real danger. We did however report this and hopefully it will be repaired before someone is electrocuted ! So overall a great time and we look forward to our next stay, but note to le manager, get your act together .

Great stop over

Classificação TripAdvisor 5.0/5

Wilf W Family - 24/02/2019 Avaliação certificada TripAdvisor

Very good Hotel for a stop over to and from the UK for visiting Europe. We have stayed here a number of times and would recommend it to all travellers. The staff are very attentive and are willing to help in anyway they can. Good buffet style breakfast too which helps if you are in a hurry.

Overnight stay on way to holiday

Classificação TripAdvisor 4.0/5

Dreamer16340456389 Family - 23/02/2019 Avaliação certificada TripAdvisor

Great room, the kids loved the dividing curtain! The breakfast was very good and the service excellent. As getting out of London always takes a long time, this location is excellent from the Eurotunnel and is so convenient when you want an early start on the way to elsewhere in Europe.

Overnight stop in Calais

Classificação TripAdvisor 5.0/5

Chicheongstephe... H Couples - 13/12/2018 Avaliação certificada TripAdvisor

Excellent hotel, very spacious and comfortable rooms. Very good breakfast. Next to the shopping centre and euro tunnel. Would recommend. Only downside is no english tv channels anymore, note to hotel management, why please.

Overnight stay

Classificação TripAdvisor 5.0/5

twilliamphillips Couples - 12/10/2018 Avaliação certificada TripAdvisor

Found the executive room to be clean and spacious. Staff were very helpful. Have not stayed in this hotel previously but will use this in future on our trips to France. The little extras for the executive room were appreciated. There was plenty of parking and the location to the Tunnel was excellent.There is no restaurant but this was not a problem due to the location.

Great Location

Classificação TripAdvisor 5.0/5

Fiona M Couples - 09/09/2018 Avaliação certificada TripAdvisor

Great location - only a few minutes from the Eurotunnel terminal and the Cite Europe shopping centre. Rooms are spacious and have tea and coffee making facilities (kettle and a espresso machine), a microwave and small fridge. Secure parking.

Good stay

Classificação TripAdvisor 4.0/5

GoPlaces76224 Couples - 20/08/2018 Avaliação certificada TripAdvisor

It was stopped overnight on our way back from our holiday. The hotel was welcome and gave us a ground floor room with our two dogs which was great. We had some problems with our key card but the receptionist worked hard on putting this right.

A bit disappointed

Classificação TripAdvisor 4.0/5

Pat M Couples - 27/06/2018 Avaliação certificada TripAdvisor

I have always given this hotel high marks but I was a bit disappointed this time . The facilities in the room were good and the TV and Wifi worked well but the plug in the bath was worn and was damaging my skin which could have been a problem for a child. Also all the usual little niceties were not there like the body lotion , shampoo and bath foam. Having foam on the wall is not practical as it does not go into the bath.Only a bottle of water was in the fridge .There were no biscuits or tubes of coffee only very strong pods.Is this a cut back for the future or were we just unlucky this time.?I fund Novotel Chartres much more comfortable.

Dear Guests Thank you for taking the time to write a review on our hotel and we were so pleased to read you enjoyed your stay with us and everything was enjoyable Neverteless, we do are sorry for the trouble that you have encountered. Thus, we have taken into account your remarks and be assured that the necessary corrective measures have already been taken to ensure that the quality level meets your expectations and earns your trust when you next stay with us. Looking forward to welcoming you shortly in one of the hotels of the Novotel Suites network. Yours sincerely,

convenient overnight stop

Classificação TripAdvisor 4.0/5

marymA2840LO Couples - 05/06/2018 Avaliação certificada TripAdvisor

Very handy for the shuttle especially if arriving later in the evening. the room is large and airy and equipped with a microwave, a kettle and a fridge. We arrived about 9pm French time equipped with 2 ready meals and found it much more relaxing than a restaurant meal at that time and after travelling but beware you need your own plates and cutlery. using the kettle we were able to fill flasks for a hot drink at motorway Aires, superior to the machine coffee available at Aires en route!!

Dear Guest First of all we would like to thank you for sharing your opinion. My staff and I would like to thank you for the positive opinion you had about our hotel, this give us the feeling to keep on making our best to please our customers We hope to see you again soon ! Best regards.

Good - in the end!

Classificação TripAdvisor 4.0/5

47EuroTraveller44 Family - 04/06/2018 Avaliação certificada TripAdvisor

We booked an overnight stay here after a late arrival by ferry from the UK. We were initially disappointed with our room. The room was on the ground floor and the window opened either fully or not at all, which was not suitable from a security point of view and it was a hot night so not opening it wasn't an option with four of us sharing a room. We asked to move rooms but initially this was a problem as we had already 'occupied' the room for a few minutes. However, the kind staff worked hard to find an alternative room and we were then offered one on the first floor where we could safely open the window. The room itself was very comfortable, although be aware that the fourth bed is not standalone and pulls out from under the main bed (in the previous Novotel Suites room in a different location, the two extra beds were normal single beds). Can't fault the general comfort though and the bathroom is particularly impressive. We had a great night's sleep and the breakfast in the morning was outstanding; one of the best we have had in a hotel. We'd definitely stay again if we needed an overnight stop in Calais.

Dear Guest I am very pleased to read that you enjoyed your stay and found our location ideal. Your review will be shared with all our staff members. I am sure this will encourage them to continue providing the excellent service they have done so far. We look forward to welcoming you back. Kindest regards,

Good hotel friendly people

Classificação TripAdvisor 4.0/5

henrig184 Family - 18/04/2018 Avaliação certificada TripAdvisor

Stayed twice in a week in one of the suite. Both time the staff was very friendly and polite. Most secure place in France as the 100s of policemen on duty at the channel tunnel stay there, Secure car park and Clean rooms although had once a smelly toilet.

Dear Guest Thank you for taking the time to write a comment on Tripadvisor. Your positive remarks we have much affected my staff and myself, and we thank you. We are trying every day to satisfy our customers to make them spend a good stay in our establishment and you have been able to write it down. My team and I hope to see again you very soon during a next stay on the Côte D'Opale. Sincerely,

Novotel Suites

Classificação TripAdvisor 4.0/5

mrsriddle2018 Family - 31/03/2018 Avaliação certificada TripAdvisor

Our stay at the Novotel Suites Calais was very comfortable. Checking in was easy and the staff very polite. The addition of an extra person at a late stage in the booking was no problem and handled efficiently.

Dear Guest I am very pleased to read that you enjoyed your stay and found our location ideal. Your review will be shared with all our staff members. I am sure this will encourage them to continue providing the excellent service they have done so far. We look forward to welcoming you back. Kindt regards,

An excellent night's stay

Classificação TripAdvisor 5.0/5

lakegirl48 Couples - 18/03/2018 Avaliação certificada TripAdvisor

Cedric the Receptionist is a credit to Accor Hotels. He welcomed us warmly, was very friendly, efficient, chatty and helpful - and even offered to help us take our luggage and drinks to our room. We had requested and were allocated a quiet room and we enjoyed a really good night's sleep which was a wonderful preparation for our onward journey. The room was warm, clean and comfortable. What more can one ask? We look forward to returning.

Dear Customer Thank you for taking the time to write a comment on Tripadvisor. Your positive remarks we have much affected my staff and myself, and we thank you. We are trying every day to satisfy our customers to make them spend a good stay in our establishment and you have been able to write it down. My team and I hope to see again you very soon during a next stay on the Côte D'Opale. Sincerely,

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