莫斯科中心诺富特酒店 4 星

客户意见评级 4.3/5 6,475 评论

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酒店其他优惠

  • 从酒店前往两个地铁站相当方便

  • 谢诺梅杰沃国际机场距酒店 30 分钟路程

  • 8 间会议室,面积超过 500 平方米(5382 平方英尺)

  • 配备最新设备的健身中心

  • 提供大件行李的行李寄存服务

酒店参加 Planet 21 计划,积极推动酒店业可持续发展。

酒店及周边服务

从 14h00 办理登记入住手续

从 12h00 办理退房手续

付费服务

服务和实用信息
  • 网上办理入住手续
  • WIFI/互联网连接
  • 残疾人士的便利设施
  • 可携带宠物,需另行收费 付费服务
  • 全禁烟宾馆
  • 使用空调
  • 接待处全天候开放
  • 延迟至下午 5 点退房 付费服务
  • 洗衣房
  • 自动提款机
  • 行李员
餐饮
  • 早餐 付费服务
  • 1 餐厅
  • 1 酒吧
  • 客房服务
休闲和活动
  • 健美中心
商务服务
  • 8 会议室
  • Web Corner on a Mac
  • 配有客服人员的商务中心
  • 提供复印/打印服务

酒店位置

莫斯科中心诺富特酒店

Novoslobodskaya str  23
127055 莫斯科
俄罗斯

电话: +74957804000

传真: (+7)495/7804003

从 14h00 办理登记入住手续

从 12h00 办理退房手续

  • Bulvar Dmitria Donskogo地铁站 :  灰色地铁线 MENDELEEVSKAYA站

  • NOVOSLOBODSKAYA地铁站 :  棕色地铁线 NOVOSLOBODSKAYA站

  • 乘飞机

    多莫杰多沃机场 达到 70公里 / 43.5 英里

  • 乘飞机

    瓦努科沃机场 达到 50公里 / 31.07 英里

  • 乘飞机

    谢列梅杰沃国际二号机场 达到 30公里 / 18.64 英里

  • 乘飞机

    谢列梅杰沃国际二号机场 达到 27公里 / 16.78 英里

  • 乘火车

    BELORUSSKIY VOKZAL(车站) 达到 1公里 / 0.62 英里

  • 乘火车

    SAVELOVSKIY VOKZAL(车站) 达到 1公里 / 0.62 英里

GPS :55.781617, 37.598337

我们的客房

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

行政房,配备 1 张大床和沙发

无障碍房间
  • 最多人数: 3
  • 面积: 从 22 / 237 sq ft
  • 景色: 位于城市边, 位于庭院旁边 *

视情况而定

  • 客房内的无线网络
  • 高速网络
  • 免费客房内矿泉水
  • 咖啡/茶器具
  • 卫星/有线彩电(...)

高级房,配备双人床和沙发床。可根据要求提供 2 张单人床

无障碍房间
  • 最多人数: 3
  • 面积: 从 19 / 205 sq ft
  • 景色: 位于城市边, 位于庭院旁边 *

视情况而定

  • 客房内的无线网络
  • 高速网络
  • 免费客房内矿泉水
  • 咖啡/茶器具
  • 卫星/有线彩电(...)

高级房,配备 1 张双人床和沙发

  • 最多人数: 4
  • 面积: 从 30 / 323 sq ft
  • 景色: 位于城市边 *

视情况而定

  • 客房内的无线网络
  • 高速网络
  • 免费客房内矿泉水
  • 咖啡/茶器具
  • 卫星/有线彩电(...)

高级房,配备 2 张大床

无障碍房间
  • 最多人数: 4
  • 面积: 从 25 / 269 sq ft
  • 景色: 位于城市边, 位于庭院旁边 *

视情况而定

  • 客房内的无线网络
  • 高速网络
  • 免费客房内矿泉水
  • 咖啡/茶器具
  • 卫星/有线彩电(...)

配备 2 张单人床的高级房

无障碍房间
  • 最多人数: 2
  • 面积: 从 22 / 237 sq ft
  • 景色: 位于城市边, 位于庭院旁边 *

视情况而定

  • 客房内的无线网络
  • 高速网络
  • 免费客房内矿泉水
  • 咖啡/茶器具
  • 卫星/有线彩电(...)

高级房,配备两张单人床和沙发

无障碍房间
  • 最多人数: 3
  • 面积: 从 29 / 312 sq ft
  • 景色: 位于城市边, 位于庭院旁边 *

视情况而定

  • 客房内的无线网络
  • 高速网络
  • 免费客房内矿泉水
  • 咖啡/茶器具
  • 卫星/有线彩电(...)

行政套房,配备 1 张大床和沙发

无障碍房间
  • 最多人数: 3
  • 面积: 从 55 / 592 sq ft
  • 景色: 位于城市边, 位于庭院旁边 *

视情况而定

  • 客房内的无线网络
  • 高速网络
  • 免费客房内矿泉水
  • 咖啡/茶器具
  • 卫星/有线彩电(...)
客房

酒店餐厅和酒吧

COTE AZUR

美食类型: 地中海

菜单 (PDF)
  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日
午餐

Gourmet Bar

菜单 (PDF)

非合约照片

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日
午餐

您的会议和活动

我们的会议室

  • 会议室数量:8

  • 最大面积:131 平方米

  • 最大容量:190 个人

  • 最大宴会容量:72 个人

了解更多信息


莫斯科中心诺富特酒店 的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级 4.3/5

6,475 评论

tripadvisor

TripAdvisor 评级 4.0/5

1,643 评论

Felt like at home ! Fantastic Stay !

Tripadvisor 评级 5.0/5

EnjoyTaVie Business - 23/11/2020 经 TripAdvisor 认证的评论

I stayed over a month in this hotel as I was taking some Russian language classes. This hotel is perfectly located in Moscow, right on the Mendelevskays metro station (2 min walk) ! I got upgraded for my whole stay to a very nice big room with great view on High Floor. The price is a bargain for the location and service you got. The ladies at the reception were always really nice and happy to help if needed. Only the room cleaning service could be improved...

Dear EnjoyTaVie, We very much appreciate your comments regarding your stay at the Novotel Moscow Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexey Sharapov Front Office Manager

服务很好,但房间里有尿味

客户意见评级 2.0/5

Benny 单人住宿 - 15/01/2020 所有已确认评论

服务都很好,但是床上不管怎么躺,都隐约有一股尿液的味道,特别恶心。但因为只住一晚,就没有要求换房间了。但体验不好。

Dear Yubo L., Thank you for taking the time to tell us about your experience at the Novotel Moscow Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alexey Sharapov Front Office Manager

Hotel with the very good breakfast, perfect location, but with average service and very old rooms ...

Tripadvisor 评级 3.0/5

ibelenkov Family - 05/01/2020 经 TripAdvisor 认证的评论

Hotel with the very good breakfast, perfect location, but with average service and very old rooms … Metro station located just around the corner (Mendeleevskaya station). The breakfast is perfect with the very wide range of food. Cleaning of the room was made very bad, cups not washed, new water and cosmetic was not refreshed (only after reminder). The rooms are very old together with the furniture, not enough electric sockets (no sockets in bathroom). Not possible to open the windows and condition works only for heating, not easy to sleep (not enough fresh air). The matrasses are very old and I was absolutely tired after sleeping every night and have a pain in my back.

Dear Ibelenkov, Thank you for taking the time to tell us about your experience at the Novotel Moscow Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alexey Sharapov Front Office Manager

Quality is going down

Tripadvisor 评级 4.0/5

guilchiron Business - 12/12/2019 经 TripAdvisor 认证的评论

I am staying in this hotel for 15 years. Quality of room and bathroom is dramaticly going down... No improvement in 15 years compare to mainy other Novotel. Shower water is flooding all the bathroom. Shower and sink are clog so water is poorly going out. All taps and shower are the cheapest of the market not in line with a 4 star hotel but a 2 stars as the toilet seat. Curtains are white of dust in some rooms. Furnitures are old as well as bed. But all the staff is very efficient and friendly!

Dear Guilchiron, Thank you for taking the time to tell us about your experience at the Novotel Moscow Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alexey Sharapov Front Office Manager

good stay.

Tripadvisor 评级 4.0/5

sharapov1999 Family - 30/10/2019 经 TripAdvisor 认证的评论

It was a good stay, nice and friendly staff, good breakfast, good location, nice view from top floors, nice bar, at the lobby. Parking was there. May be the hotel can change their telephone sets in the rooms, because they are already a bit old.

Dear, sharapov1999 We very much appreciate your comments regarding your stay at the Novotel Moscow Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexey Sharapov Front Office Manager

诺富特品牌还是可以的

客户意见评级 4.0/5

路. 商务住宿 - 16/10/2019 所有已确认评论

酒店设施中等,没有浴缸,较安静,前台接待很和蔼可亲,周边饭店咖啡厅较多,购物也比较方便,总之很方便的一家酒店,有机会价格合适还会入住。

Dear Xiadong D., We very much appreciate your comments regarding your stay at the Novotel Moscow Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexey Sharapov Front Office Manager

优秀的地理位置和酒店服务人员。

客户意见评级 4.0/5

大. 单人住宿 - 11/10/2019 所有已确认评论

很棒的地理位置:毗邻双线地铁,5和9号线,出门就是俄罗斯华丽的地铁站之一。周边超市,饭店,商店设施齐全,附近有一家较贵但味道正宗的中国餐厅。 很棒的酒店服务人员:虽然没有过多交流,但比较友善热情。 较大的房间面积:房间面积尚可,虽然个人对此没有什么需求。 水准不够的卫生间:空间很小,体验不好,有一丝老旧的感觉,下水道会返异味。 房间水平有点像国内的快捷酒店,但是价格也没有高很多,所以整体入住体验是不错的。

Dear Tiancong Z., We very much appreciate your comments regarding your stay at the Novotel Moscow Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexey Sharapov Front Office Manager

Not quite 4 star but not 3 either

Tripadvisor 评级 4.0/5

Wicked Solo travel - 17/09/2019 经 TripAdvisor 认证的评论

Its a reasonably nice hotel - staff is nice, its walking distance to a lot of places, café and market nearby, restaurant/bar onsite. The lobby looks nice but some of the hotel is looking a little weathered. My first stay was on the 14th floor - nice room, great view, but the carpet in the hallway was essentially destroyed - worn and stains all over it. My second stay (the following week) was on the 4th floor - that hallway looked more recently upgraded. Room was ok, nice beds, view out the back wasn't terrible. But I do have to agree with another poster that the bathrooms really need an upgrade. They clearly have not been upgraded in some time. Yandex taxi (download the app) was only about a $12-$14 cab ride to here from the airport - can't beat that. Overall, I would stay again, but I would not pay more than $100/USD to stay.

Dear Wicked, We very much appreciate your comments regarding your stay at the Novotel Moscow Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexey Sharapov Front Office Manager

Very good price / quality ratio

Tripadvisor 评级 4.0/5

Barteek_m Business - 01/09/2019 经 TripAdvisor 认证的评论

I found that hotel clean, nice with relatively good breakfast and friendly staf. The only negative thing I found was scrambled eggs at the breakfast - nothing to do with breakfast - just no taste slush...

Dear Barteek_m, We very much appreciate your comments regarding your stay at the Novotel Moscow Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexey Sharapov Front Office Manager

比较专业的酒店

客户意见评级 4.0/5

J. X. 情侣住宿 - 16/08/2019 所有已确认评论

酒店房间面积较大,可以满足住宿要求。服务较专业,热情,不用支付押金,这点很方便,退房时速度很快。交通方便,附近就有两条地铁线。早餐比较丰富,有热餐。房间卫生干净,感觉可以让人放心。不足之处:房间的杯子过于简陋,与酒店档次不符,添加一些玻璃杯并不需要太多的成本吧。酒店的布草比较陈旧了,卫生间也有点陈旧。

Dear X. J., We very much appreciate your comments regarding your stay at the Novotel Moscow Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexey Sharapov Front Office Manager

Happy Holiday

Tripadvisor 评级 5.0/5

Sightsee44964 Friends getaway - 17/07/2019 经 TripAdvisor 认证的评论

Our stay in Moscow was excellent. Staff at the front office were terrific, and staff in general were great. The room was great, so we will be back to the same Novotel Hotel in Moscow.Overall, we had a very Happy Holiday.

Dear Sightsee44964, We very much appreciate your comments regarding your stay at the Novotel Moscow Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexey Sharapov Front Office Manager

房間設備簡陋

客户意见评级 3.5/5

Yu C. M. P. 家庭住宿 - 24/06/2019 所有已确认评论

我訂的是雙床房, 但沒想到是1張梳化床+ 1張床, 應該訂房時應向客說明, 不知訂房網站或是酒店問題? 房間設備簡陋, 沒有杯子提供, 只有用紙杯不環保, 掛衣架不足, 洗澡間沒有掛衣架或可攏放地方. 但地點方便, 非常近地鐵站, 附近食肆有很多選擇.

Dear Chui Mei P. Yu, Thank you for taking the time to tell us about your experience at the Novotel Moscow Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely yours, Alexey Sharapov Front Office Manager

MOS

Tripadvisor 评级 4.0/5

Curiosity61305134918 Family - 23/06/2019 经 TripAdvisor 认证的评论

The hotels location is Excellent. It is located very Close to 2 major metro stations and Kremlin is about 30 mins by Walk if one can. Room Size comparatively Small but the view from the room was Good. Very Helpful and courteous Staff.

Dear Curiosity61305134918, Thank you very much for your warm comments on your recent stay at Novotel Moscow Centre. It was delightful to learn that you liked your stay with us. Novotel Moscow Centre team are looking forward to welcoming you back next time you will be visiting Moscow. Sincerely yours, Alexey Sharapov Front Office Manager

Big let down after staying at Novotel St.Petersburg.

Tripadvisor 评级 1.0/5

Colin F Friends getaway - 05/06/2019 经 TripAdvisor 认证的评论

We had a wonderful stay at the Novotel St.Petersburg and expected something similar in Moscow. Lots of small things which normally would not worry me and would probably rate you a 4 star rating. Some of these small things included, on returning after sightseeing no towels in room and then having to convince receptionist that I was telling the truth. She then wanted to know exactly how many towels I required. Many other small things which I will not go into. 2 main, and serious problems were at checkout. Where it should have taken minutes it took over an hour, at 2 attempts to sort out problem. Two rooms were booked under my name. Our travelling companions were told that they were required to pay an additional 9,000 rubles fo breakfasts, where in fact breakfast was prepaid when we made the booking. Even after pulling our accommodation voucher from the foyer computer the receptionist would not accept it. Running out of patience and time I demanded to speak to the manager who came, and eventually found the error. Instead of apologizing he blamed it on an internal computer malfunction. Two nights before checkout we asked price of taxi to Sheremjetyevo airport. We were quoted between 1,000to 2,000 rubles for a minivan. (Between 12 to 25 euros) Night before check out I went to book van and was told price was 60 euros. Reason for increase was that the 60 euro price was with a more reliable taxi company. ( obviously someone was getting a generous payout for getting this price). On morning of checkout and all the arguing over overcharge on room, hotel booked minivan for us for 1 430 rubles. (around 15 euros) It was very obvious to us that all staff from receptionists to manager are under the impression that all tourists are rich and should not complain about being ripped off for large amounts of money. Over the years I have stayed at many Novotels around the world and have never received the disgusting service given at the Novote MoscowCity Central. Later this year I have 2 rooms booked both in Hong Kong and later in Sydney at Novotel Hotels. If these rooms were not prepaid and nonrefundable I would immediately cancel them. STATT T NOVOTEL CITY CENTRAL YOU SHOULD BE ASHAMED OF YOURSELVES.

Dear colinfremder, Thank you for taking the time to tell us about your experience at the Novotel Moscow Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Moscow Centre, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely yours, Alexey Sharapov Front Office Manager

商务型酒店,还不错

客户意见评级 4.0/5

F. 商务住宿 - 18/03/2019 所有已确认评论

前台服务很好,入住和退房都很快。房间设施还可以,但细节做的还不太好,比如衣架不能拿出来,洗手间太小,冲淋区水很容易喷到外面等,希望细节再改善。早餐品种有点单调。整体感觉还好,楼下就是地铁很方便,对面也有很多吃饭的餐厅。

Dear Yan F., We very much appreciate your comments regarding your stay at the Novotel Moscow Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexey Sharapov Front Office Manager

warm welcome. Great service. good location.

Tripadvisor 评级 5.0/5

Frederic A Business - 10/03/2019 经 TripAdvisor 认证的评论

warm welcome. Great service. good location. People do care and they are bringing the attention to make your stay enjoyable. Easy to get to any place in Moscow by metro. Breakfast is good and propose a lots of choices.

Dear Frederic A, Thank you very much for your warm comments on your recent stay at Novotel Moscow Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours, Alexey Sharapov Front Office Manager

适合商务住宿

客户意见评级 4.0/5

Kylecai 商务住宿 - 03/03/2019 所有已确认评论

酒店环境安静,睡床舒适,酒吧不错。

Dear WENXIANG C.! We very much appreciate your comments regarding your stay at the Novotel Moscow Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexey Sharapov Front Office Manager

Great Location

Tripadvisor 评级 5.0/5

SaiRamNilgiri Solo travel - 07/02/2019 经 TripAdvisor 认证的评论

Great location to two metro stations - Mendelievskaya and Novoslobodskaya. One stop to Belarussky station to Sheremetyevo airport from former and fews stops from latter to Domodedyeva airport. Few stops to Red Square. Nice restaurants and shopping mall close by.

Dear SaiRamNilgirl, Thank you for your review on your stay at Novotel Moscow Centre. We were delighted to learn that you were satisfied with the hotel location and liked your stay with us. Our team remain at your service and we are looking forward to welcoming you back to Novotel Moscow Centre next time you will be visiting Moscow. Sincerely yours, Alexey Sharapov Front Office Manager

Convenient location; nice hotel

Tripadvisor 评级 5.0/5

eloi_fl Solo travel - 15/01/2019 经 TripAdvisor 认证的评论

Fast check in and check out. Friendly staff; clean hotel and very nice common parts but the rooms would need a small refurbishment. Ideally located by a subway entrance, which makes the hotel a great spot to visit the city while on a short stay.

Dear Eloi_fl, Thank you very much for your comments regarding your recent stay at Novotel Moscow Centre. We are very glad that you were satisfied with your stay, the swift and smooth check in and check out processes, as well as with the professionalism of our staff members. Our hotel team are always at your service, we will be happy to welcome you back to Novotel Moscow Centre next time you will be visiting Moscow. Sincerely yours, Alexey Sharapov Front Office Manager

Standard

Tripadvisor 评级 3.0/5

raimondoluc Friends getaway - 08/11/2018 经 TripAdvisor 认证的评论

This Novotel has a beautiful giant lobby with a nice and comfortable bar. Location is ok to arrive to city centre but it is not really in the centre as I imagined by the name of the hotel. Rooms are ok, very clean, but standard and maybe could have a good renovation. Breakfast is not bad, but nothing special. The plus of the hotel is the personnel, all the guys I talked with were very nice, helpful and kind.

Dear Raimon, Thank you for choosing Novotel Moscow Centre and sharing your opinion with us. We hope to see you next time in Moscow and in our hotel! Yours sincerely, Sharapov Alexey Front Office Manager

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