Novotel Suites Paris Rueil Malmaison

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Novotel Suites Paris Rueil Malmaison 4 estrelas

Nota clientes Avis (Classificação ALL) 4.4/5 290 comentários

Hotel aprovado por ALLSAFE

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Extras do hotel

  • Hotel certificado ALLSAFE pelo Bureau Veritas

  • Agradáveis suítes espaçosas, todo o conforto, suítes convertíveis em espaços de reunião

  • Bar e sala de jantar, com pratos preparados e frescos

  • Área de bem-estar, massagem revitalizante grátis

  • Perto da zona de La Défense e do oeste de Paris

Localização do hotel

Novotel Suites Paris Rueil Malmaison

17 Rue François Jacob
92500 RUEIL MALMAISON
França

  • Bus:  158 RUEIL MALMAISON

  • LA DEFENSE:  144 RUEIL GARE RER

  • PORTE MAILLOT:  244 RUEIL GARE RER

  • RER:  A RUEIL MALMAISON

  • De avião

    PARIS CDG A 30 km / 18,64 milhas

  • De avião

    PARIS ORLY A 30 km / 18,64 milhas

  • De avião

    PARIS ORLY A 30 km / 18,64 milhas

  • De avião

    ROISSY CDG A 30 km / 18,64 milhas

  • De carro

    AUTOROUTE A10/186 A 1,5 km / 0,93 milhas

  • De comboio

    RUEIL MALMAISON A 0,5 km / 0,31 milhas

GPS:48.889889, 2.174131

Serviços do hotel

Check-in desde as - Check-out até às

Em resumo
No local
  • Hotel com acesso para cadeira de rodas
  • Bem-estar
  • Ar condicionado
  • Wi-Fi
  • Pequeno-almoço
  • Bar
Perto da propriedade
  • Estacionamento

SUITE BAR

Desfrute de uma seleção de bebidas frias, sumos de fruta, vinhos e aperitivos e aproveite para relaxar com a sua família ou amigos na atmosfera acolhedora e agradável do bar Novotel Suites

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Novotel Suites Paris Rueil Malmaison

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Novotel Suites Paris Rueil Malmaison

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Classificação ALL  4.4/5  290 comentários

Classificação do TripAdvisor  4.0/5  261 comentários

Excelente quarto

Nota clientes Avis 5.0/5

Alberto Famílias - Comentários confirmados de ALL

Hotel há 20 minutos de Paris, fácil acesso ao trem RER e para estacionar carro na rua. Quarto confortável, com estrutura excelente e pessoal super simpático, atencioso e sempre disposto a ajudar.

Prezado hóspede, Obrigado pela ótima avaliação do nosso hotel! Estamos contentes que você tenha apreciado sua estadia e esperamos vê-lo novamente em breve. Atenciosamente,

Great place to stay on business

Nota Tripadvisor 5.0/5

511morrison Negócios - Avaliação com certificação TripAdvisor

Great place, good size suites, Wi-fi good, staff friendly, helpful and courteous. Will be back when in Rueil Malmaison. Great Indian restaurant 10 minute walk called Dawali, so if in town give it a try

Madame, Thank you for your comments following your stay at Novotel Suite Rueil Malmaison. It is with great pleasure that we receive your compliments. Also, we will not fail to share your appreciations with all our team. Your satisfaction is the greatest reward for our staff who work day after day to offer you impeccable service. Looking forward to welcoming you again, please accept, Madam, that our expressions of best

Worest experience

Nota Tripadvisor 1.0/5

NaveenLKK Famílias - Avaliação com certificação TripAdvisor

It was my first experience at Novotel Suites. I stayed in Novotel Hotels before and in my view they are bit expensive, but have high quality standards. I expected some additional facilities by staying at Novotel Suites.But this stay changed by view. We have to change 4 rooms on first day as air con was not working in first allocated room and others have different problems. We got complementary drinks because of this issue. Later we found the microwave provided is not fit for purpose. I complained about it at reception, but no action. I tried to call them on phone, but no answer. I tried to follow-up in evening and the receptionist informed that there is no house keeping services during night. I informed them that Accor Hotels members, but they seems not care about it. There were also other issues with Toiletries, but decided not to report as it will be waste of time. The hotel reception is one side of a bar and it seems there is no manager to address customer issues. The hotel location wise very good and they have underground paid parking.

Excellent service

Nota Tripadvisor 5.0/5

sandy8a Famílias - Avaliação com certificação TripAdvisor

Novotel Suites Paris Rueil Malmaison is a very good option for visitors in Paris. Staff is very friendly. Rooms are clean and it is very close to the RER station. Breakfast is very good and goes beyond usual french or European breakfast which is excellent for non-Europeans.

Upscale rooms with Nespresso machines and poor breakfast service

Nota Tripadvisor 2.0/5

ahmedghanem2015 Famílias - Avaliação com certificação TripAdvisor

A very good hotel only 36 minutes from Paris city center by RER which is 350m/7 minutes from RER station..rooms are good..toilette is present in a very narrow cabin away from shower area which is not convenirnt..AC is not perfect .I had a debate whether my 2 months infant is counted is maximum suite capacity as I was not aware of their strict policy..Please pay nothing for breakfast as it has nothing related to 4 stars category..at first day bakery was not fresh in france? weekend breakfast server is very rude to hotel guests and was very nervous that she couldn't replace finished items 45 minutes ahead of closing time ..she thrown food many times on tables although houskeeping and receptionist helped her..at my checkout I left my food in the hotels fridge and at returning back at night and after I left hotel I recognized that sandwiches and bakery were thrown awya/stolen without notifiyng me or any apology..they should have checked with me what is allowed to be stored so I can take what is against their policy even though I see no policy in opening my food and throwing it away if not eating it ? I can not know..Novotel Brcelona City kept my food without even opening my closed plastic bag..but people at Ruel Malmison have their policy? Rooms have no view and only shower gel so bring your shampoo and conditioner..Please check transportation strikes before you reserve..

Short stay

Nota Tripadvisor 5.0/5

Denis0203 Famílias - Avaliação com certificação TripAdvisor

Big room surface, very clean inside, 3 full places, we had very quiet room, sonar isolation was good for our room in general, Nespresso machine help us in the morning, room is adapted when you travel with a baby or kids.

I enjoyed my stay at Novotel Suites PARIS Rueil Malmaison during Christmas

Nota Tripadvisor 4.0/5

gabrielmA5086NQ Solo travel - Avaliação com certificação TripAdvisor

I very much appreciated the warm welcome. The staff are courteous, polite and and professional. The breakfast is rich with a large variety of fruits. Rooms are clean and spacious. Bed are also comfortable. The hotel has a small fitness.

Thank you for your comment, Hope to welcome you again to Novotel Suites Paris Rueil Malmaison Maryline M. General Manager

Reasonable for the Price

Nota Tripadvisor 4.0/5

masoudismagic Negócios - Avaliação com certificação TripAdvisor

This hotel is a budget apartment hotel of the Accor chain and the facilities reflect the price. The bathroom is a little cramped but the room itself is of reasonable size with a desk and a little table. There is little kitchen in the room that is reasonably equipped but I expect that cooking a meal would not be easy to do. The staff is super friendly and there is a swimming pool and a self service laundry room. I would have preferred a gym to the swimming pool but the laundry facility was welcome and reasonably priced. Overall the place is decent for the price you pay.

Where I always stay when in Paris

Nota Tripadvisor 5.0/5

H8221UXedwardb Negócios - Avaliação com certificação TripAdvisor

And when I say always, I mean it. Since 2005, I have stayed in this hotel an average of 10 times per year - nearly in excess of 500 nights. (I go to Paris every month for business) I have, over those years, tried other hotels both in the center of Paris and in the suburbs. I do not try other hotels anymore. The difference, to me, is the people who work there and the personal and friendly service. The service people, the front desk people and the Manager are all customer focused. Thierry, the current Manager, is fantastic. He really cares about his customers and the hotel and is constantly in a state of continuous improvement doing the little things that make your stay more comfortable. Lets talk about the hotel a litte. Anyone who knows Europeand and especially French hotels knows how small the rooms are. For us Americans, you can go crazy in those tiny box rooms. Also, there are still many hotels in France that advertise Queen beds but when you get there you find Queen means two single matresses on top of one box spring. Not at the Suite Novotel. You get a very large room, with a comfortable king size bed, with a choice of a small couch or a larger couch that can convert to a sleeper. You have a clean and powerful microwave and a refrigerator, coffee maker and a flat screen TV with a wide variety of channels and movie channels that you can watch either in English or French. There is not a dining room, but who cares, this is Paris! The last place you want to eat lunch or dinner is in a hotel restaurant. They have a very good breakfast, and if you do want to eat at night, there is a good selection of sandwiches, salads, and meals you can put in your microwave. The location is a five minute walk from the RER A station. You can walk over, buy a ticket, and be in central Paris in less than 20 minutes. Finally, my wife is a very picky traveller and she insists on any hotel being spotless. Suite Novotel is her choice in Paris as well.

Dear H8221UXedwardb, What to say after that comment except... Thank you!!! All the team and I will be so glad to welcoming you again for your next stay in December :) Kindest regards, Thierry Caro General Manager

Ideal Location & Great Team

Nota Tripadvisor 5.0/5

billwilts Negócios - Avaliação com certificação TripAdvisor

The hotel is in a good location for local business meetings and close to the RER if you need to go into central Paris. The team are very welcoming, available 24/7, and the facilities are exactly what I need.

disappointed

Nota Tripadvisor 2.0/5

Roedolf Famílias - Avaliação com certificação TripAdvisor

We are an Accor Gold member. The past 4 years we stayed frequently at the Suite novotel Rueil Malmaison. Since 2015, we are not satisfied anymore. Everytime we visit the hotel, something in the room was broken: the kettle, the fridge, a smell in the room, the bath did not work, this on several occasions. So no coincidence! As an Accor Gold member you would expect apologies for the inconvenience from the staff or manager but that did not happen. The staff responded very slowly and uninterested. Ok, we were given another room, but in that room the bath was also broken. Next time we are staying in other hotels despite our Gold status.

Dear Roedolf, First of all, I want to thank you for your feedback. I am as disappointed as you were about your stay conditions after your stays with us. I have shared your comments with the team of the hotel -technician, housekkeping and front desk-, they are all very concerned. Actions have already been taken so that kind of issues do not happen in the future. Your experience gives us the opportunity to improve our service, so I want to thank you once again for your comment, and I hope you will give us another chance to prove it in the future. Sincerely yours, Thierry Caro General Manager

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