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Novotel Suites Paris Rueil Malmaison Hotel 4 stars

Customer review rating 4.3/5 2,958 reviews

ALLSAFE approved hotel

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Novotel Suites Paris Rueil Malmaison
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+ 15 Services

Hotel extras

  • Hotel certified ALLSAFE by Bureau Veritas

  • Pleasant spacious suites, every comfort, suites convertible to meeting rms

  • Bar and dining area, offering fresh and prepared dishes

  • Wellness area, free revitalizing massage

  • Close to the La Défense district and the west of Paris

Services in the hotel and nearby

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM Paying
  • Laundry
  • Boutique Gourmande
Catering
  • Breakfast Paying
  • 1 Bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Massage
Business services
  • Web Corner on a Mac
  • Copy/print service available Paying

Hotel location

Novotel Suites Paris Rueil Malmaison

17 Rue François Jacob
92500 rueil malmaison
france

Tel: +33147522262

Fax: (+33)1/47522260

  • Bus :  158 RUEIL MALMAISON

  • LA DEFENSE :  144 RUEIL GARE RER

  • PORTE MAILLOT :  244 RUEIL GARE RER

  • RER :  A RUEIL MALMAISON

  • By plane

    PARIS CDG At 30km / 18.64 miles

  • By plane

    PARIS ORLY At 30km / 18.64 miles

  • By plane

    PARIS ORLY At 30km / 18.64 miles

  • By plane

    ROISSY CDG At 30km / 18.64 miles

  • By car

    AUTOROUTE A10/186 At 1.5km / 0.93 miles

  • By train

    RUEIL MALMAISON At 0.5km / 0.31 miles

GPS :48.889889, 2.174131

Our accommodation(s)

Our restaurants and bars

SUITE BAR

Enjoy a selection of cold drinks, fruit juices, wines and aperitifs and take the time to relax with your family or friends in a warm and cozy atmosphere at the Novotel Suites bar.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Our guest reviews for
Novotel Suites Paris Rueil Malmaison

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

2,958 reviews

TripAdvisor Rating 4.0/5

255 reviews

The right service

Customer review rating 4.5/5

Arnaud Business - 15/07/2021 Confirmed reviews ALL

Good experience. Friendly and professional people

Dear ARNAUD W., We very much appreciate your comments regarding your stay at the Novotel Suites Paris Rueil-Malmaison. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

super friendly stafff

Customer review rating 4.5/5

Simon J. (. V. D. S. Business - 22/01/2021 Confirmed reviews ALL

staff is so friendly it feels like my 2nd home !

Dear SIMON JOHANNES VAN DER S., We very much appreciate your comments regarding your stay at the Novotel Suites Paris Rueil-Malmaison. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Open in seekend during covid

Customer review rating 3.0/5

Peter Business - 22/11/2020 Confirmed reviews ALL

Open for a few guests; thank you

Dear PETER D., Thank you for taking the time to tell us about your experience at the Novotel Suites Paris Rueil-Malmaison. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Walking distance to corporate HQ

Customer review rating 4.5/5

Anonymous Business - 16/09/2020 Confirmed reviews ALL

I always stay at Novotel Suites Rueil-Malmaison, when being at our global HQ, and each time i'm friendly greated in a comfortable and relaxed atmosphere.

Dear KENT B., We very much appreciate your comments regarding your stay at the Novotel Suites Paris Rueil-Malmaison. We are really sorry for the delay of arrival of your invoice. You will receive it today. Can't wait to hearing from you! Novotel Suites Team

quiet and healthy stay

Customer review rating 4.0/5

Gege O. T. M. Business - 05/03/2020 Confirmed reviews ALL

I arrived late at light and have been very welcome. Perfect room and services too.

Dear M. G., We very much appreciate your comments regarding your stay at the Novotel Suites Paris Rueil-Malmaison. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Nice hotel, good clean rooms.

Customer review rating 4.0/5

J Business - 26/02/2020 Confirmed reviews ALL

Disappointed that no black tea/english breakfast teabags are available. Asked but was told "we dont have them". Choose carefully what food you buy from the fridges. Salads okay, wraps awful.

Dear JULIE J., Thank you for taking the time to tell us about your experience at the Novotel Suites Paris Rueil-Malmaison. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Good location, excellent accommodation

Customer review rating 4.0/5

Hugh M. Business - 25/02/2020 Confirmed reviews ALL

Only a one-night stay, but good service and excellent accommodation. Great location close the my client's office.

Dear HUGH M., We very much appreciate your comments regarding your stay at the Novotel Suites Paris Rueil-Malmaison. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Its a little touches!

Customer review rating 5.0/5

Angela Business - 21/02/2020 Confirmed reviews ALL

I stay in Rueil Malmaison often and have stayed in most hotels. As an Accor Member I do my best to stay loyal and this hotel helps! I would really love if some of the good practices here could be shared with the Novotel in Rueil as it is far from being the same level. What I like about Novotel Suites - always a pleasant check-in, nice touches (like a flower for valentines day!) and great shop for food/snacks. Rooms are a very good size and breakfast simple but enough. Keep it up - I am always opting for you first on my visits!

Dear ANGELA R., We very much appreciate your comments regarding your stay at the Novotel Suites Paris Rueil-Malmaison. It is always a pleasure to receive positive feedback. It is awesome to welcome you everytime in our hotel. We hope you feel very cumfortable here. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Functional Hotel, but difficulties to sleep

Customer review rating 3.5/5

Richard L. Business - 18/02/2020 Confirmed reviews ALL

Hi, hotel is not too bad located (no restaurants around the corner, but some options if you walk down to the river and if you know the area, but it is good as is close to the offices area and close to the RER). Room is good, service is good. Only downside is that I always have difficulties to sleep...not sure why...may be the cushion is too high?

Dear RICARDO L. ELIAS, We very much appreciate your comments regarding your stay at the Novotel Suites Paris Rueil-Malmaison. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. For your future booking, we will give you a room not on this side of the hotel, to be sure that you will not be disurbed. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great Stay

Customer review rating 4.5/5

Anonymous Business - 17/02/2020 Confirmed reviews ALL

Always great service.

Dear TIMOTHY D., We very much appreciate your comments regarding your stay at the Novotel Suites Paris Rueil-Malmaison. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are glad to see you with a smile on your face everyday Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

location location Location....

Customer review rating 5.0/5

Rachel Business - 11/02/2020 Confirmed reviews ALL

ideally located across the road from our offices, Room and facilities are all great. my Fav place to stay.

Dear RACHEL H., We very much appreciate your comments regarding your stay at the Novotel Suites Paris Rueil-Malmaison. It is always a pleasure to receive positive feedback. We are pleased you loved to saty with us and glad that you'll recommand us. We are very please to be your favorite place to stay, that's heart warming. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Decent stay

Customer review rating 3.5/5

Abhishek Business - 09/02/2020 Confirmed reviews ALL

It was a decent stay. Pros : Near by office area Modern amenities in room, eg. Bluetooth speakers, movable TV screens Comfort in room, small couch for leisure, study table, shelves Cons: No supermarket nearby Very cold rooms. Even if the temperature is increased. fans down to lowest No proper wardrobes for hanging and keeping clothes Breakfast spread could be improved a lot

Dear ABHISHEK Y., We very much appreciate your comments regarding your stay at the Novotel Suites Paris Rueil-Malmaison. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for providing us with information regarding the air conditioning and the lack of hangers, which will be resolved as soon as possible. During your next stay, we will make sure you get a warm room. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well located, excelent breakfast, excelent service

Customer review rating 4.5/5

Daniela Business - 04/02/2020 Confirmed reviews ALL

Well located, excelent breakfast, excelent service

Dear ANA DANIELA F., We very much appreciate your comments regarding your stay at the Novotel Suites Paris Rueil-Malmaison. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well Located

Customer review rating 4.5/5

Ja… Business - 03/02/2020 Confirmed reviews ALL

Extremely hospitable and friendly staff. Good breakfast spread. Spacious rooms and amenities. Would always be my first choice

Dear JANHAVI MOOVERA M., We very much appreciate your comments regarding your stay at the Novotel Suites Paris Rueil-Malmaison. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

sheets and blanket/duvet had nasty looking stains on them

Customer review rating 0.5/5

G Business - 31/01/2020 Confirmed reviews ALL

sheets and blanket/duvet had nasty looking stains on them

Dear GRAHAM P., Thank you for taking the time to tell us about your experience at the Novotel Suites Paris Rueil-Malmaison. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

The best hotel service I've had in my entire life.

Customer review rating 5.0/5

Rondon M. Business - 31/01/2020 Confirmed reviews ALL

Congratulations, excellent service with very polite people, very well located, with all types of transport very close, the best and complete choice for hosting and food at Rueil-Malmaison.

Dear RONDON G., We very much appreciate your comments regarding your stay at the Novotel Suites Paris Rueil-Malmaison. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great place to stay on business

TripAdvisor rating 5.0/5

511morrison Business - 21/12/2019 TripAdvisor review

Great place, good size suites, Wi-fi good, staff friendly, helpful and courteous. Will be back when in Rueil Malmaison. Great Indian restaurant 10 minute walk called Dawali, so if in town give it a try

Madame, Thank you for your comments following your stay at Novotel Suite Rueil Malmaison. It is with great pleasure that we receive your compliments. Also, we will not fail to share your appreciations with all our team. Your satisfaction is the greatest reward for our staff who work day after day to offer you impeccable service. Looking forward to welcoming you again, please accept, Madam, that our expressions of best

Worest experience

TripAdvisor rating 1.0/5

NaveenLKK Family - 05/09/2019 TripAdvisor review

It was my first experience at Novotel Suites. I stayed in Novotel Hotels before and in my view they are bit expensive, but have high quality standards. I expected some additional facilities by staying at Novotel Suites.But this stay changed by view. We have to change 4 rooms on first day as air con was not working in first allocated room and others have different problems. We got complementary drinks because of this issue. Later we found the microwave provided is not fit for purpose. I complained about it at reception, but no action. I tried to call them on phone, but no answer. I tried to follow-up in evening and the receptionist informed that there is no house keeping services during night. I informed them that Accor Hotels members, but they seems not care about it. There were also other issues with Toiletries, but decided not to report as it will be waste of time. The hotel reception is one side of a bar and it seems there is no manager to address customer issues. The hotel location wise very good and they have underground paid parking.

Excellent service

TripAdvisor rating 5.0/5

sandy8a Family - 17/08/2018 TripAdvisor review

Novotel Suites Paris Rueil Malmaison is a very good option for visitors in Paris. Staff is very friendly. Rooms are clean and it is very close to the RER station. Breakfast is very good and goes beyond usual french or European breakfast which is excellent for non-Europeans.

Upscale rooms with Nespresso machines and poor breakfast service

TripAdvisor rating 2.0/5

ahmedghanem2015 Family - 02/05/2018 TripAdvisor review

A very good hotel only 36 minutes from Paris city center by RER which is 350m/7 minutes from RER station..rooms are good..toilette is present in a very narrow cabin away from shower area which is not convenirnt..AC is not perfect .I had a debate whether my 2 months infant is counted is maximum suite capacity as I was not aware of their strict policy..Please pay nothing for breakfast as it has nothing related to 4 stars category..at first day bakery was not fresh in france? weekend breakfast server is very rude to hotel guests and was very nervous that she couldn't replace finished items 45 minutes ahead of closing time ..she thrown food many times on tables although houskeeping and receptionist helped her..at my checkout I left my food in the hotels fridge and at returning back at night and after I left hotel I recognized that sandwiches and bakery were thrown awya/stolen without notifiyng me or any apology..they should have checked with me what is allowed to be stored so I can take what is against their policy even though I see no policy in opening my food and throwing it away if not eating it ? I can not know..Novotel Brcelona City kept my food without even opening my closed plastic bag..but people at Ruel Malmison have their policy? Rooms have no view and only shower gel so bring your shampoo and conditioner..Please check transportation strikes before you reserve..

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