Novotel Suites Paris Rueil Malmaison 4 stars

Customer review rating (ALL Rating) 4.4/5 683 reviews

17 Rue François Jacob, 92500 RUEIL MALMAISON, France

Hotel extras

  • Hotel certified ALLSAFE by Bureau Veritas

  • Pleasant spacious suites, every comfort, suites convertible to meeting rms

  • Bar and dining area, offering fresh and prepared dishes

  • Wellness area, free revitalizing massage

  • Close to the La Défense district and the west of Paris

ALLSAFE approved hotel

Our accommodation(s)

Hotel location

Novotel Suites Paris Rueil Malmaison

17 Rue François Jacob
92500 RUEIL MALMAISON
France

GPS:48.889889, 2.174131

Telephone +33 1 47 52 22 62

Fax +33 1 47 52 22 60

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar

SNACK SHOP

choice and quality available 24 hours a day: the Novotel Suites philosophy can be appreciated right down to the plate at any time. Savor the many dishes, snacks and desserts at the Snack Shop. Where you want, when you want.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  683 reviews

TripAdvisor Rating  4.0/5  268 reviews

Well located, reasonable, clean and affordable hotel.

Customer review rating 4.0/5

Rolfe J. H. Business - Confirmed reviews ALL

Very good overall. I have a comment about the breakfast. One morning I got to breakfast very early and the scrambled eggs were ice cold. It turns out that the eggs are put into a warming dish which eventually brings them up to temperature. However, it was a shock trying to eat ice-cold eggs. The carrot cake and banana bread offered for breakfast were well below average. They were dry and may have been sitting around for a couple of days. One night when I could not sleep, I purchased a sandwich. I checked two days later and the adjacent sandwich was still offered for sale. You ought to throw out old food and not risk the health of your guests.

Dear ROLFE H., Thank you for taking the time to tell us about your experience at the Novotel Suites Paris Rueil-Malmaison. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Very organized and well maintained

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

I stayed for a few nights and found the hotel to be clean, well organized and friendly.

Dear JEFFREY H., We very much appreciate your comments regarding your stay at the Novotel Suites Paris Rueil-Malmaison. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Friendly staff however there was a smell in the room

Customer review rating 3.0/5

Steven D. Business - Confirmed reviews ALL

Friendly staff but there was an inconvenient smell in the room.

Dear Mr D., Thank you for taking the time to tell us about your experience at the Novotel Suites Paris Rueil-Malmaison. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Iris Reception

room too cold - I got sick

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

room too cold - temperature in the range of 16/17 C not possible to raise

Dear GUALTIERO M., Thank you for taking the time to tell us about your experience at the Novotel Suites Paris Rueil-Malmaison. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your took the time to share your concerns. Sincerely, Reception

Customer review rating 2.0/5

Dragoljub Business - Confirmed reviews ALL

It was unacceptably cold in rooms

Dear DRAGOLJUB D., Thank you for taking the time to tell us about your experience at the Novotel Suites Paris Rueil-Malmaison. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

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Other web-users rate our hotel

  • 179 reviews 8.6/10 Location
  • 361 reviews 8.3/10 Room
  • 344 reviews 9.1/10 Service
  • 196 reviews 8.5/10 Comfort
  • 178 reviews 6.1/10 Breakfast
  • 137 reviews 7.4/10 Cleanliness
  • 52 reviews 4.2/10 Food
  • 38 reviews 4.9/10 Amenities

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