Novotel Suites Paris Rueil Malmaison Hotel 4 stars

Customer review rating (ALL Rating) 4.3/5 3,078 reviews

ALLSAFE approved hotel

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Novotel Suites Paris Rueil Malmaison
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+ 15 Services

Hotel extras

  • Hotel certified ALLSAFE by Bureau Veritas

  • Pleasant spacious suites, every comfort, suites convertible to meeting rms

  • Bar and dining area, offering fresh and prepared dishes

  • Wellness area, free revitalizing massage

  • Close to the La Défense district and the west of Paris

Hotel location

Novotel Suites Paris Rueil Malmaison

17 Rue François Jacob
92500 rueil malmaison
france

Fax: (+33)1/47522260

Check-in from 15h00

Check out up to 12h00

  • Bus:  158 RUEIL MALMAISON

  • LA DEFENSE:  144 RUEIL GARE RER

  • PORTE MAILLOT:  244 RUEIL GARE RER

  • RER:  A RUEIL MALMAISON

  • By plane

    PARIS CDG At 30km / 18.64 miles

  • By plane

    PARIS ORLY At 30km / 18.64 miles

  • By plane

    PARIS ORLY At 30km / 18.64 miles

  • By plane

    ROISSY CDG At 30km / 18.64 miles

  • By car

    AUTOROUTE A10/186 At 1.5km / 0.93 miles

  • By train

    RUEIL MALMAISON At 0.5km / 0.31 miles

GPS:48.889889, 2.174131

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Wheelchair accessible hotel
  • Well-being
  • Wi-Fi
  • Breakfast
  • Bar

SUITE BAR Non contractual photo

Enjoy a selection of cold drinks, fruit juices, wines and aperitifs and take the time to relax with your family or friends in a warm and cozy atmosphere at the Novotel Suites bar.

Our accommodation(s)

Our guest reviews for
Novotel Suites Paris Rueil Malmaison

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

3,078 reviews

TripAdvisor Rating 4.0/5

259 reviews

Great service

Customer review rating 5.0/5

O D. Solo - 06/01/2022 Confirmed reviews ALL

Very friendly staff, happy to help, find solutions. I was allowed the plug my electric car over night to an external plug, which was extremely useful. I did not get such a service from other Novotel I stayed before, including those where there were officially charging stations that were actually not operational.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Amazing and very cool stay

Customer review rating 4.5/5

Hassan Families - 20/12/2021 Confirmed reviews ALL

Special Thanks to Philip, Huda and Aline For the kind welcoming and extreme help and support

Dear HASSAN H., We very much appreciate your comments regarding your stay at the Novotel Suites Paris Rueil-Malmaison. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great room , fantastic breakfast and very friendly people working in the hotel

Customer review rating 4.5/5

Joyce D. S. Couples - 13/12/2021 Confirmed reviews ALL

Loved the suite and the breakfast is really great. Nearby metro - train so you can explore Paris. Also the garage for car is a big plus. Thanks all

Dear PASQUALE DI S., We very much appreciate your comments regarding your stay at the Novotel Suites Paris Rueil-Malmaison. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Extremely expensive for the level of accommodation

Customer review rating 3.0/5

David Business - 19/11/2021 Confirmed reviews ALL

Staff very friendly and helpful, place clean and tidy. Hugely expensive for the level of hotel / facilities. Managed to e-mail me the request for this survey, failed to e-mail me my invoice which is more important to me.

Dear Mr O., Thank you for taking the time to tell us about your experience at the Novotel Suites Paris Rueil-Malmaison. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Novotel Suites Team
Customer review rating 4.5/5

Anonymous Business - 16/11/2021 Confirmed reviews ALL

Personnel sympa

Monsieur V., Nous vous remercions pour vos commentaires suite à votre séjour à Novotel Suites Paris Rueil-Malmaison. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame/ Monsieur, en l’expression de nos sentiments les meilleurs. L'équipe du Novotel Suites Paris Rueil Malmaison

Perfect for (re)-discovering Paris

Customer review rating 5.0/5

Peter &. M. Couples - 06/11/2021 Confirmed reviews ALL

The very well situated hotel is nearby the RER trainstation which brings you to the centre of Paris in notime. There is a hotel owned underground parking lot. The hotel-team is really extremely friendly and helpful. The rooms are very clean and spacy, microwave, fridge and coffeemachine and of course TV are present. Large bath tub plus walk-in shower in the separate bathroom. Separate toilet. Since we discovered this hotel we have been here about five times already.

Dear PETER M., We very much appreciate your comments regarding your stay at the Novotel Suites Paris Rueil-Malmaison. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

disapointing breakfast

Customer review rating 2.5/5

Vincent Families - 02/11/2021 Confirmed reviews ALL

room ok breakfast bad, not frequently refilled during the 3 days we stayed, not enough food.

Dear VINCENT B., Thank you for taking the time to tell us about your experience at the Novotel Suites Paris Rueil-Malmaison. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Great people working at reception - loved the apartment room

Customer review rating 5.0/5

Els F. N. Couples - 01/11/2021 Confirmed reviews ALL

Never choosen this hotel before but was great easy to acsess public transport, good garage and overall very clean no soud from in or outside.

Dear Madam, We very much appreciate your comments regarding your stay at the Novotel Suites Paris Rueil-Malmaison. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, PS: I hope to see you again among us to spend a great time again :) Helene, receptionnist with good memory ;-)

well located near RER and office

Customer review rating 4.0/5

Mj Business - 27/10/2021 Confirmed reviews ALL

pleasant

Dear MARC JACOBUS V., Thank you for taking the time to tell us about your experience at the Novotel Suites Paris Rueil-Malmaison. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Room for improvement

Customer review rating 2.0/5

Mauricio Business - 23/10/2021 Confirmed reviews ALL

Service should improve in general. They forgot to do my room one day, the soap of the shower was empty and they never replace it until I decided to tell them. Breakfast is expensive for what it is, which was was missing basic ingredients like cheese most of the week

Dear MAURICIO C., Thank you for taking the time to tell us about your experience at the Novotel Suites Paris Rueil-Malmaison. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Super friendly staff

Customer review rating 5.0/5

Hokul Families - 23/10/2021 Confirmed reviews ALL

Very good hote for the price nrxt to railway station

Dear GOKUL SIVASANKARAN K., We very much appreciate your comments regarding your stay at the Novotel Suites Paris Rueil-Malmaison. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Nice hotel

Customer review rating 4.5/5

Nazar Families - 20/10/2021 Confirmed reviews ALL

Nice hotel at all - fast check in, good location, quiet and big room

Dear M. B., Thank you for taking the time to tell us about your experience at the Novotel Suites Paris Rueil-Malmaison. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Great assistance from Edith

Customer review rating 5.0/5

Tim C. Business - 08/10/2021 Confirmed reviews ALL

I needed a lot of help during my brief stay. Edith at the front desk went out of her way multiple times to help me with transportation, directions, luggage, etc. she was very friendly throughout. She represents your brand very well.

Dear TIMOTHY C., We very much appreciate your comments regarding your stay at the Novotel Suites Paris Rueil-Malmaison. It is always a pleasure to receive positive feedback. I will share your comments with Edith. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Homely and nice.

Customer review rating 4.0/5

Anonymous Business - 01/10/2021 Confirmed reviews ALL

Kind staff and very helpful. Premises clean and well cared for.

Dear VYCHAN N., We very much appreciate your comments regarding your stay at the Novotel Suites Paris Rueil-Malmaison. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Fairly basic hotel, helpful staff

Customer review rating 3.0/5

Erwin Business - 27/09/2021 Confirmed reviews ALL

Hotel located in the business area which is convenient. I'd expected more of the hotel looking at the price. It has what you need but not more than that. Spacious room, very basic bathroom with similarities to a 'budget' hotel. Breakfast limited to the minimum in terms of offerings.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Great place to stay on business

TripAdvisor rating 5.0/5

511morrison Business - 21/12/2019 TripAdvisor review

Great place, good size suites, Wi-fi good, staff friendly, helpful and courteous. Will be back when in Rueil Malmaison. Great Indian restaurant 10 minute walk called Dawali, so if in town give it a try

Madame, Thank you for your comments following your stay at Novotel Suite Rueil Malmaison. It is with great pleasure that we receive your compliments. Also, we will not fail to share your appreciations with all our team. Your satisfaction is the greatest reward for our staff who work day after day to offer you impeccable service. Looking forward to welcoming you again, please accept, Madam, that our expressions of best

Worest experience

TripAdvisor rating 1.0/5

NaveenLKK Family - 05/09/2019 TripAdvisor review

It was my first experience at Novotel Suites. I stayed in Novotel Hotels before and in my view they are bit expensive, but have high quality standards. I expected some additional facilities by staying at Novotel Suites.But this stay changed by view. We have to change 4 rooms on first day as air con was not working in first allocated room and others have different problems. We got complementary drinks because of this issue. Later we found the microwave provided is not fit for purpose. I complained about it at reception, but no action. I tried to call them on phone, but no answer. I tried to follow-up in evening and the receptionist informed that there is no house keeping services during night. I informed them that Accor Hotels members, but they seems not care about it. There were also other issues with Toiletries, but decided not to report as it will be waste of time. The hotel reception is one side of a bar and it seems there is no manager to address customer issues. The hotel location wise very good and they have underground paid parking.

Excellent service

TripAdvisor rating 5.0/5

sandy8a Family - 17/08/2018 TripAdvisor review

Novotel Suites Paris Rueil Malmaison is a very good option for visitors in Paris. Staff is very friendly. Rooms are clean and it is very close to the RER station. Breakfast is very good and goes beyond usual french or European breakfast which is excellent for non-Europeans.

Upscale rooms with Nespresso machines and poor breakfast service

TripAdvisor rating 2.0/5

ahmedghanem2015 Family - 02/05/2018 TripAdvisor review

A very good hotel only 36 minutes from Paris city center by RER which is 350m/7 minutes from RER station..rooms are good..toilette is present in a very narrow cabin away from shower area which is not convenirnt..AC is not perfect .I had a debate whether my 2 months infant is counted is maximum suite capacity as I was not aware of their strict policy..Please pay nothing for breakfast as it has nothing related to 4 stars category..at first day bakery was not fresh in france? weekend breakfast server is very rude to hotel guests and was very nervous that she couldn't replace finished items 45 minutes ahead of closing time ..she thrown food many times on tables although houskeeping and receptionist helped her..at my checkout I left my food in the hotels fridge and at returning back at night and after I left hotel I recognized that sandwiches and bakery were thrown awya/stolen without notifiyng me or any apology..they should have checked with me what is allowed to be stored so I can take what is against their policy even though I see no policy in opening my food and throwing it away if not eating it ? I can not know..Novotel Brcelona City kept my food without even opening my closed plastic bag..but people at Ruel Malmison have their policy? Rooms have no view and only shower gel so bring your shampoo and conditioner..Please check transportation strikes before you reserve..

Short stay

TripAdvisor rating 5.0/5

Denis0203 Family - 01/05/2018 TripAdvisor review

Big room surface, very clean inside, 3 full places, we had very quiet room, sonar isolation was good for our room in general, Nespresso machine help us in the morning, room is adapted when you travel with a baby or kids.

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