Novotel Suites Paris Rueil Malmaison

Novotel Suites Paris Rueil Malmaison 4 stars

Customer review rating (ALL Rating) 4.4/5 354 reviews

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Description

Hotel extras

  • Hotel certified ALLSAFE by Bureau Veritas

  • Pleasant spacious suites, every comfort, suites convertible to meeting rms

  • Bar and dining area, offering fresh and prepared dishes

  • Wellness area, free revitalizing massage

  • Close to the La Défense district and the west of Paris

ALLSAFE approved hotel

Hotel location

Novotel Suites Paris Rueil Malmaison

17 Rue François Jacob
92500 RUEIL MALMAISON
France

  • Bus:  158 RUEIL MALMAISON

  • LA DEFENSE:  144 RUEIL GARE RER

  • PORTE MAILLOT:  244 RUEIL GARE RER

  • RER:  A RUEIL MALMAISON

  • By plane

    PARIS CDG At 30km / 18.64 miles

  • By plane

    PARIS ORLY At 30km / 18.64 miles

  • By plane

    PARIS ORLY At 30km / 18.64 miles

  • By plane

    ROISSY CDG At 30km / 18.64 miles

  • By car

    AUTOROUTE A10/186 At 1.5km / 0.93 miles

  • By train

    RUEIL MALMAISON At 0.5km / 0.31 miles

GPS:48.889889, 2.174131

Hotel services

Check-in from - Check out up to

In summary
On site
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
Near the property
  • Car park

SUITE BAR

Enjoy a selection of cold drinks, fruit juices, wines and aperitifs and take the time to relax with your family or friends in a warm and cozy atmosphere at the Novotel Suites bar.

Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  354 reviews

TripAdvisor Rating  4.0/5  262 reviews

Expensive

Customer review rating 4.0/5

H. Business - Confirmed reviews ALL

Comfortable room, friendly personnel but very expensive....

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Zero for cleanliness

Customer review rating 1.5/5

Nb Business - Confirmed reviews ALL

Rooms were not cleaned properly. Sometimes it got skipped also. During room makeup they don't refuel basic things. Never expected such a bad exp in terms of cleanliness.

Dear NIMIT B., Thank you for taking the time to tell us about your experience at the Novotel Suites Paris Rueil-Malmaison. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Ok for short stay, skip the breakfast

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Breakfast is limited and not really worth the additional 15€. It was a hostel like experience. The small “shop” downstairs was almost empty but there is a super market pretty close. The room was spacious and bed was good. No hair dryer provided. Friendly personnel.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Nice location, Professional team Good support by the hotel team due to pick pocket trouble, Breakfast was good. Scrambled eggs were less fine.

Dear KLAUS DIETER H., We very much appreciate your comments regarding your stay at the Novotel Suites Paris Rueil-Malmaison. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Basically OK, but there is a need for an improvement among cleaning staff

Customer review rating 3.0/5

Max Families - Confirmed reviews ALL

Hotel equipments, location and breakfast including receptionist services were good enough same as the other Novotel hotels. However, we were a little disappointed due to the poor room cleaning services. We had to request an exchange dirty paper cups and covering shortfall of towels. In addition, we were never satisfied because the provided recovery towels were not bath towels but small ones or bath matts.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

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