Mercure Rome Corso Trieste 4 stars

Customer review rating (ALL Rating) 4.4/5 787 reviews

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Description

Hotel extras

  • Only 6 metro stops from the Colosseum

  • Green Key Eco-Certified Hotel

  • Exclusive terrace on the level of Binomio restaurant

  • Deluxe room with private terrace and outdoor jacuzzi tub

  • Paid indoor and covered car park

Our accommodation(s)

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Hotel location

Mercure Rome Corso Trieste

CIN: IT058091A1R5DXEH2C, Via Gradisca 31
00198 ROME
Italy

GPS:41.920619, 12.513735

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
  • Room service

Breakfast

Our breakfast is the perfect way to start the day; enjoy an extensive hot and cold buffet with local, international and gluten-free products. Or if you prefer, you can order a continental breakfast in your room.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  787 reviews

TripAdvisor Rating  4.0/5  2,082 reviews

Certificate of excellence 2024

Appreciation for Outstanding Service

TripAdvisor rating 5.0/5

AHMED A Solo travel - TripAdvisor review

Dear Mercure Roma Corso Trieste As a employee in Accor Hotels, I would like to express my heartfelt gratitude for the exceptional service provided by Joao during my stay at your hotel. From the moment I arrived, they went above and beyond to assist me, ensuring that every detail of my experience was seamless and enjoyable. Their professionalism, kindness, and dedication truly stood out, making my visit unforgettable. and I wanted to ensure their efforts are recognized. Thank you for having such a remarkable individual on your team. I will gladly recommend your hotel to others, knowing the level of care and excellence you provide. Warm regards, Ahmed Al Subhi Fairmont Makkah Hotels & Resorts

Excellent stay

Customer review rating 5.0/5

Jesús Families - Confirmed reviews ALL

I loved the restaurant, Binomio, and also the breakfast and the big room. Really nice and helpful team, I would repeat for sure!

Good location and enjoyed the stay

Customer review rating 4.5/5

Angelo Families - Confirmed reviews ALL

Good

Customer review rating 4.0/5

Nikita Solo - Confirmed reviews ALL

Location wasn't so bad. It isn't so far away from centre and undergorund. The main disadvantage of the room 202 was the left window that skipped cold air in night. Air conditioning (heat mode) was working good in evening but bad in morning.

Dear Nikita, Thank you for your valuable feedback regarding your recent stay with us. We're glad to hear that you found our location convenient. We apologize for the issues you experienced with the window in room 202 and the air conditioning. Your comments have been noted, and we will address these concerns to ensure a more comfortable experience for our future guests. We appreciate you bringing this to our attention and hope to have the opportunity to welcome you back for a more enjoyable stay. Best regards, Mathieu SAAS Director

Not a 4 star hotel

Customer review rating 1.5/5

K. A. Business - Confirmed reviews ALL

I paid for an extra night as my flight landed at 7am and I did not want to wait for a room. I then sent an email to explain why I paid for an extra night. The lady finally understood. I arrived at the hotel to be told by a hostile receptionist that I had to pay a penalty for not checking in on the 2nd. Just awful experience. This is just a summary. What should have been a smooth check in took double the time because a receptionist doesn't understandv the concept of paying for an extra night. The reception stank of food. The breakfast: eggs were cold as were the sausages. The food generally could be better - very disappointing.

Dear ADEKEMI A., Thank you for sharing your concerns regarding your recent stay with us. I sincerely apologize for the inconveniences you experienced during your check-in and the issues you faced with our breakfast offerings. It is disappointing to hear that your experience did not meet the standards we strive to provide. We appreciate your feedback about the misunderstanding regarding your extra night and will address this with our reception team to ensure better communication and service in the future. Additionally, we will investigate the condition of the reception area and the quality of the breakfast items you mentioned to make the necessary improvements. Your satisfaction is important to us, and we hope to have the opportunity to restore your faith in us on a future visit. Thank you for bringing these matters to our attention. Kind regards, Mathieu SAAS Director

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Other web-users rate our hotel

  • 436 reviews 8.7/10 Location
  • 581 reviews 7.5/10 Room
  • 614 reviews 8.7/10 Service
  • 6 reviews 7.1/10 WiFi
  • 346 reviews 7.8/10 Comfort
  • 309 reviews 8.7/10 Breakfast
  • 214 reviews 8.5/10 Food
  • 201 reviews 7.4/10 Cleanliness

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