Novotel Venezia Mestre Castellana 4 stars

Customer review rating (ALL Rating) 4.3/5 982 reviews

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Novotel Venezia Mestre Castellana - Image 1
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Via Ceccherini 21, 30174 VENEZIA MESTRE, Italy

Description

Hotel extras

  • Near the center of Mestre, Mestre Station and Venice Airport

  • 7 km from Venice, reachable by car or public transport (bus and tram)

  • Large conference centre, with 6 fully equipped rooms, up to 340 people

  • Outdoor seasonal pool: family friendly with playground and pet friendly

  • Guarded parking for a fee and free parking near the hotel

Our accommodation(s)

Hotel location

Novotel Venezia Mestre Castellana

Via Ceccherini 21
30174 VENEZIA MESTRE
Italy

GPS:45.503769, 12.234653

Telephone
Fax +39 041 940620

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

PEOPLE BISTROT

Treat yourself to a moment of escape at our People Bistrot, where the attention paid to customers is equal to the quality of raw materials. Enjoy Mediterranean cuisine and a selection of great wines.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  982 reviews

TripAdvisor Rating  4.0/5  2,720 reviews

Another great stay

Customer review rating 5.0/5

Tihomir O. Families - Confirmed reviews ALL

Novotel Venezia is my favorite Novotel hotel of all I’ve been in. Third time here, everything was pedect as always!

Dear Tihomir O., Thank you for your wonderful feedback! We are thrilled to hear that you had another great stay and that Novotel Venezia is your favorite. We look forward to welcoming you back for your fourth visit. Best regards, Marco Majolino - General Manager

Well located

Customer review rating 5.0/5

Domen Families - Confirmed reviews ALL

Excellent, no complaints.

Dear Domen, Thank you for your positive feedback regarding your overall experience. We are pleased to know you enjoyed your stay with us and look forward to welcoming you back in the future. Marco Majolino - General Manager

Good stay

Customer review rating 5.0/5

Constantin A. Families - Confirmed reviews ALL

Excelent located near highway, big rooms, good breakfast and large convenient parking!

Dear Constantin A., Thank you for your positive feedback. We are delighted to hear that you enjoyed our convenient location, spacious rooms, and breakfast offerings. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Marco Majolino - General Manager

DO NOT BOOK

TripAdvisor rating 1.0/5

Romana T TripAdvisor review

DO NOT BOOK. After 2 hours trying to warm up the room, and 1 hour waiting for a person from the hotel to solve the case, we asked to change the room. Very impolite staff answered that our room was the 'warm one'. Such people are sot suitable for the level this hotel is supposed to be. On close inspection, the 'hole' spitting warm air is good only for cold air-condition, as the direction of the flow is up only. As a result, we would have slept fine up near the ceiling! Unfortunately we could not fly, the direction of the fan couldn't be changed (there is only one), and that is that! Good luck with taking a shower...which by the way, is broken.

Dear Guest, Thank you for sharing your feedback. We regret to hear about your dissatisfaction during your stay, but we would like to provide some context to clarify the situation. Upon your arrival, we were happy to offer you an early check-in. When you later informed us that your room felt cold, our team promptly addressed the issue. Our colleague activated the heating system, which was found to be turned off, despite being fully functional, and kindly asked you to allow some time for the room to warm up. Additionally, we prepared an alternative room on another floor and invited you to choose the option that best suited your needs. You ultimately decided to stay in your original room, which you noted was warmer than the alternative. At no time did we describe your room as "the warm one." We can assure you that the heating system in your room was working correctly, and our staff did their best to ensure your comfort throughout the process. Regarding the issue with the shower, we were not informed during your stay. Had we been aware, we would have immediately addressed it. We are sorry that our efforts did not meet your expectations, and we will use your feedback to further improve our service. We hope to have the opportunity to regain your trust in the future. Kind regards, Marco Majolino - General Manager

Thanks to Andrea and Team

TripAdvisor rating 5.0/5

Ozer90 TripAdvisor review

"From the moment we arrived, the reception team made us feel like we were home. Their warm welcome and exceptional service set the tone for our entire stay. They were always ready to assist with a smile, providing helpful tips about the local area and ensuring we had everything we needed for a comfortable experience. The attention to detail and genuine hospitality truly exceeded our expectations. We can't wait to return!" Thank you Andrea

Dear Ozeir, Thank you so much for your wonderful review! I’m truly delighted to hear that Andrea and the reception team made your stay so special. Their warm welcome and dedication to taking care of our guests are truly at the heart of our hospitality philosophy. I’ll be sure to share your kind words with Andrea and the rest of the team—they truly shine! We look forward to welcoming you back for another unforgettable experience. Marco Majolino - General Manager

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Other web-users rate our hotel

  • 706 reviews 8.2/10 Location
  • 913 reviews 6.6/10 Room
  • 902 reviews 8.7/10 Service
  • 30 reviews 5.5/10 WiFi
  • 533 reviews 7.4/10 Breakfast
  • 472 reviews 7.1/10 Cleanliness
  • 235 reviews 4.5/10 Vibe
  • 140 reviews 5.9/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.