ibis Florence Prato East 3 stars

Customer review rating (ALL Rating) 4.2/5 606 reviews

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CIN: IT048006A1OYR7BKCG, Via Fratelli Cervi, Loc. Capalle, 50013 Campi Bisenzio (FI), Italy

Description

Hotel extras

  • Strategic location in Campi Bisenzio, close to the A1 and A11 motorways

  • Located in the Capalle, Osmannoro and Macrolotto commercial areas

  • Private outdoor parking for a fee and free public parking

  • Close to "I Gigli" shopping center and Asmana spa

  • Bar service 24/7 with excellent breakfasts and aperitifs; outdoor garden

Our accommodation(s)

Hotel location

ibis Florence Prato East

CIN: IT048006A1OYR7BKCG, Via Fratelli Cervi, Loc. Capalle
50013 Campi Bisenzio (FI)
Italy

GPS:43.847403, 11.138635

Telephone
Fax +39 055 897 4648

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • 100% Non Smoking Property

2 breakfasts

Recharge your batteries with a great breakfast! From 6.30 a.m. to 10 a.m. you will find our rich buffet with sweet and savoury continental breakfast items.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  606 reviews

TripAdvisor Rating  3.7/5  918 reviews

Customer review rating 3.5/5

Juliana R. D. S. Couples - Confirmed reviews ALL

The hotel was good with a good breakfast

Dear Guest, Thank you for your feedback. We are pleased to hear that you enjoyed the breakfast, but we apologize if the location in relation to public transport did not meet your expectations. We hope to welcome you again in the future. Best regards, Staff Ibis Firenze Prato Est

Customer review rating 2.5/5

Elisa Z. Couples - Confirmed reviews ALL

Non c’era un mini frigo nella camera . La reception ha detto che c’era una bottiglia in camera ma non c’era

Gentile Ospite, La ringraziamo per il suo feedback. Ci scusiamo per l\'inconveniente riguardante la bottiglia d\'acqua e desideriamo informarLa che, nel rispetto degli standard previsti dalla nostra catena, non possiamo disporre del frigobar in camera, ma abbiamo il bar aperto 24h/24h a disposizione per i nostri clienti. Cordiali saluti, Staff Ibis Firenze Prato Est

Customer review rating 3.0/5

M D. Solo - Confirmed reviews ALL

As I said previously the room was not comfortable because there was the window which was not closing properly and the room was fresh. Otherwise everything else was ok

Dear Client, We thank you for your feedback. We apologize for the inconvenience caused by the window not being properly closed. We take note of your observations to improve the comfort of our rooms. Best regards, Staff Ibis Firenze Prato Est

Normal

Customer review rating 3.0/5

Riccardo Business - Confirmed reviews ALL

Room is with moquette, very basic furniture, no fridge / water even for a gold member

Gentile Cliente, La ringraziamo per il suo feedback. Ci scusiamo se la stanza non ha soddisfatto le sue aspettative. In merito all\'assenza del frigobar, nel rispetto degli standard previsti dalla nostra catena non possiamo disporre di questo servizio, ma il nostro bar è aperto 24h/24h per i clienti. Cordiali saluti, Staff Ibis Firenze Prato Est

Customer review rating 3.0/5

G M. Business - Confirmed reviews ALL

Well located close to a mall for night meals

Dear Guest, Thank you for your feedback. We appreciate your comments and are sorry to hear about your experience. Regarding the beds and pillows, we understand the importance of a comfortable sleep and will take your comments into consideration for future enhancements. We apologize for the inconvenience caused by the cold scrambled eggs and coffee; this is not the standard we aim to provide and will address this with our breakfast team. As for the kettle and coffee pods, our chain standards do not include these amenities in the rooms. We are glad to hear that you found our team lovely and the location convenient. Your feedback is valuable to us, and we will use it to improve our services. Thank you for staying with us. Best regards, Staff Ibis Firenze Prato Est

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Other web-users rate our hotel

  • 305 reviews 8.6/10 Location
  • 409 reviews 5/10 Room
  • 348 reviews 8.8/10 Service
  • 13 reviews 3.8/10 WiFi
  • 226 reviews 4.7/10 Comfort
  • 176 reviews 6/10 Cleanliness
  • 171 reviews 4.6/10 Breakfast
  • 114 reviews 4.6/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.